SUMMARY:
Dispatcher I —Answer all in-coming calls to the Communication Center. Conduct medical interrogation and administer pre-arrival instructions. Enter pertinent information into the computer.
Dispatcher II & III —In addition to the duties of a Dispatcher I; coordinate all EMS and fire responses throughout the area of service. Position and dispatch ambulances and fire apparatus utilizing SSM and the SSP. Communicate professionally, via radio and paging system, with all responding personnel. Work closely with the on-duty Communications Supervisor.
JOB DUTIES AND RESPONSIBILITIES:
AUTHORITY
MINIMUM QUALIFICATIONS to APPLY
CERTIFICATIONS PROVIDED AFTER TRAINING
Please note, all training time is paid. All training will be provided after hire.
KEY PERFORMANCE MEASUREMENTS
ESSENTIAL POSITION REQUIREMENTS
Equipment Demands
Must be able to operate the following equipment:
Emotional Demands
Physical Demands
Environmental Demands
POSITION TITLE: Dispatcher I, II & III
DEPARTMENT: Communications
REPORTS TO: Communications Supervisor
SUPERVISES: None
CLASSIFICATION: Non-Exempt
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