Associate Director, Visit Experience Job at Old Dominion University, Norfolk, VA

K3l6ZmhpSzl2NE4yWk5TY0VFd2o1WWdPRnc9PQ==
  • Old Dominion University
  • Norfolk, VA

Job Description

Job Summary

This position provides managerial-level oversight and is involved in all aspects of enrollment visitor services, campus-based recruitment programming, and guest satisfaction. The Associate Director of the Visit Experience works closely with the Executive Director of Enrollment Experience & Marketing to elevate the university’s brand and serve as a chief enrollment ambassador. This role oversees the campus visit experience, manages daily on-campus visits, and leads a variety of campus-based exploration programs. The Associate Director is a highly visible member of the campus community, building relationships with campus partners, external agencies, and key influencers to support prospective student and guest visits, coordinate event programming, and develop a concierge-level service protocol for all on-campus visitors.

Position Type

FullTime

Type of Recruitment

General Public

Minimum Qualifications

  • Master’s degree in Higher Education Administration, Business Administration, Tourism and Hospitality Management, or a related field.
  • Considerable knowledge in event planning and management, best practices in engagement and customer service, and staff development.
  • Strong leadership and management skills.
  • Public speaking and strong communication skills both written and verbal.
  • Strong interpersonal abilities.
  • Ability to manage multiple projects with strong analytical aptitude.
  • Proven ability to build and maintain relationships with diverse stakeholders.
  • Demonstrated ability to Evidence of success working in collaborative teams.
  • Commitment to diversity, equity, and inclusion.
  • Valid Driver’s License.
  • Considerable progressive experience in enrollment management, student affairs, hospitality management, event coordination, or a related field.
  • Considerable experience in strategic planning and data-driven decision making.
  • Considerable event coordination experience.
  • Extensive experience with Microsoft packages.

Preferred Qualifications

  • Considerable experience in higher education and admissions.
  • Exceptional experience in customer relations, staff supervision, and event facilitation.
  • Bilingual in Spanish.

Job Tags

Full time,

Similar Jobs

Jobright.ai

Junior Online Data Analyst Job at Jobright.ai

 ...Site Job Summary: TELUS Digital AI Data Solutions is a vibrant network of...  ...helping to enhance AI models. The Online Data Analyst role involves enhancing digital maps through research and evaluation tasks, working from home at your own pace. Responsibilities:... 

Total Shape

Chat Support Job at Total Shape

 ...goals. Since 2003, our dedicated team has worked hard to create an exhaustive library of...  ...Shape Location: Remote (Work from Home) Salary: $2,500 - $3,500 monthly (based...  ...seeking a highly motivated and dedicated Chat Support professional to join our team remotely... 

Leidos

Cyber Security Specialist Job at Leidos

 ...year Requirements: Minimum of 2 years experience in information assurance and...  ...Familiarity with NIST Information Technology Security Special Publications Experience with...  ...and forensic systems Perform defensive cyber operation duties including workstation and... 

GradePower Learning Centers

English & Social Studies Teacher/Tutor Job at GradePower Learning Centers

 ...Part-Time English & Social Studies Teacher/Tutor Wanted Passionate about puns? Excited by literature? Eager to help students succeed in English and also...  ...be able to commute to this location. This is not an online position. Relocation packages are not available. Vulnerable... 

SM Staffing

Kitchen Designer Job at SM Staffing

Tasks-Create kitchen layout Clean up plans Printing plans Creating floor plans Meet with clients Qualifications-Must have kitchen design experience Must have 2020 design experience Must have Revit experienceAutocad experience preferredKind Professional...