Job Description

Social Manager Wanted! Must Love Dogs, People, and a Packed House

You're in the right place if you're a natural host, a strong leader, and passionate about creating amazing experiences—for both pups and their people. You bring big energy, love building community, and can lead a team to deliver exceptional service in a fast-paced, dog-filled environment.

This is the right job for you if:

• You're energized by leading a team and coaching them to hit big goals.

• You take pride in every detail of the guest experience—from the warm welcome at the front desk to the buzz of the bar on a sunny Saturday.

• You're driven by metrics and can rally your team to hit sales, membership, and service goals.

• You're at your best in lively, fast-moving environments and love solving problems on the fly.

• You care deeply about quality, integrity, and creating a welcoming space for all guests (two- and four-legged!).

As a Social Manager at Skiptown, you will:

• Own the overall guest experience in our Dog Social Club, including the park, bar, and concierge (front desk) areas.

• Lead and develop the Concierge Team to deliver seamless check-ins, upsells, and support.

• Inspire the bar, food, and park teams to drive a buzzing, social atmosphere that keeps guests coming back.

• Oversee cleanliness, safety, and compliance across all guest-facing areas.

• Be the go-to for on-the-ground client needs, creating solutions that are fast, friendly, and on brand.

• Monitor and improve key business metrics like membership conversion, food & beverage sales, client retention, and reviews.

• Use Skiptown's tech tools and systems to track performance, log issues, and stay connected with other teams.

Why Work at Skiptown?

Skiptown is a first-of-its-kind destination for dog lovers—part dog park, part bar, part pet care paradise. We're building a community around quality care and joyful experiences. As a Social Manager, you'll play a key role in shaping what guests feel when they walk through our doors. If you're ready to lead with heart, hustle, and purpose, this is the place for you.

Job Details at a Glance:

Position: Full-Time Social Manager
Location: Skiptown (200 Arizona Ave NE, Atlanta, GA 30307)
Hours: Must have evening/weekend availability
Experience:  Prior leadership experience in a food & beverage setting and a multi-use or high-traffic hospitality environment (bar, venue, hotel, or similar) is required. Operations or facilities oversight is a strong plus.

Perks:

• Competitive salary with a bonus structure

• Dog-filled workplace with a vibrant social scene

• Discounts on Skiptown services & products

• Opportunities to grow with a rapidly scaling company

• 401K option

If this sounds like the perfect fit, apply today and help lead the happiest place on turf at Skiptown!

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