BPO Team Lead Job at NTT DATA, Inc., Croatia

L2luYmhDUy91SXAzWXRPUkdVNGc1SWdLSGc9PQ==
  • NTT DATA, Inc.
  • Croatia

Job Description

A Team Leader in the banking domain, specifically in Joint Reconciliation Process (JRP) or similar roles, plays a crucial role in overseeing reconciliation processes, managing teams, and ensuring accuracy and efficiency. Here's an overview of the roles and responsibilities:

Roles and Responsibilities

1. Team Management: Supervise and manage a team of reconciliation professionals, providing guidance, coaching, and feedback.

2. Reconciliation Process Oversight: Oversee the reconciliation process, ensuring accuracy, efficiency, and compliance with regulations.

3. Transaction Reconciliation: Manage the reconciliation of transactions, identifying and resolving discrepancies.

4. Reporting and Analysis: Prepare and analyze reports, identifying trends and areas for improvement.

5. Process Improvement: Identify areas for process improvement, implementing changes to increase efficiency and productivity.

6. Stakeholder Management: Interact with stakeholders, including internal teams and external partners.

Experience Needed

1. Reconciliation Experience: Typically 5-7 years of experience in reconciliation, with a strong understanding of financial transactions and reconciliation processes.

2. Banking Operations: Familiarity with banking operations, including payment systems and transaction processing.

3. Analytical Skills: Strong analytical skills, with ability to identify and resolve discrepancies.

4. Leadership Skills: Proven leadership skills, with experience in managing teams and motivating staff.

5.Communication Skills: Excellent communication skills, with ability to interact with stakeholders.

6. Attention to Detail: Strong attention to detail, with ability to identify and correct errors.

Typical Background

1. Banking or Finance: Strong background in banking or finance, with experience in reconciliation or similar roles.

2. Certifications: Relevant certifications, such as Certified Reconciliation Specialist (CRS) or similar.

Job Tags

Similar Jobs

The Tutorverse

Private Tutoring Operations Coordinator (Remote) Job at The Tutorverse

 ...and SHSAT.We do this bydelivering service-oriented one-on-one tutoring andsmall-group classes, both in-person and online. We also...  ...like a good fit for you, read on! Position Summary The Private Tutoring Operations Coordinator runs the day-to-day logistics of... 

Amada Senior Care Southwest Washington

Certified Caregiver Camas, WA (HCA or CNA) Job at Amada Senior Care Southwest Washington

 ...Senior Care! We're a growing home care company hiring Certified Caregivers such as: Certified Nursing Assistants- CNA, Home Care Aids- HCA and Home Health Aides- HHA in Clark and Cowlitz counties and throughout Southwest Washington. Job Summary We're looking for... 

Compass Health Network

Community Health Worker -Nurse LPN Job at Compass Health Network

The Community Health Worker-Clinical acts as a clinical liaison between health and social service community to facilitate access to services...  ...nursing program required * High School/GED required * LPN, licensed in Missouri required * Successfully complete the accredited... 

Hilton Garden Inn Allentown Bethlehem Airport

Housekeeper/Laundry Attendant Job at Hilton Garden Inn Allentown Bethlehem Airport

 ...cleanliness of rooms. ESSENTIAL JOB FUNCTIONS: ~ To understand all standards of room/suite cleanliness. To consistently clean assigned rooms/suites to the standards of: Cleanliness for the Brand as well as JHG Management. Maintaining shelf organization... 

Hart & Hickman

Entry Level Environmental Professional - BS/MS Geology or BS/MS Engineering preferred Job at Hart & Hickman

 ...Are you a recent high-achieving graduate with at least a Bachelor's degree in Geology or Environmental Engineering and a keen interest in tackling intricate challenges in environmental assessment and remediation? If so, we believe that a careerat Hart & Hickman will...