The Allen Law Firm, a leader in protecting the injured for generations, is seeking a Call Center Manger ( Intake Manager ) in our Richmond, VA office. Leveraging a client-centric approach, this position will inspire and lead a team of specialists to deliver superior customer service to prospective clients during their first interactions with the Firm. Successful candidates are conditioned to fast-paced working environments and deliver highly accurate and detail-oriented results.
In this role, you will:
To be considered for this role, you will have:
The financial benefits of working at Allen & Allen include competitive salaries, generous PTO accrual, 401k contribution and a 401k match, paid parental leave, tuition reimbursement, employer paid short and long-term disability, and life insurance. Additionally, we offer a health and dental plan at no cost to you for employee coverage!
More than 100 years in the making, The Allen Law Firm is the oldest and largest Personal Injury law firm in Virginia. With 7 locations throughout the Commonwealth, and growing, we seek to be the "superior choice" for both future clients and employees.
To learn more about Allen & Allen and its rich tradition, generous benefits, and open positions, visit us at
We look forward to welcoming you to the #IAmAnAllen family.
EEO Statement: Our Firm is committed to equal opportunity employment. We will not discriminate against employees or applicants for employment on the basis of race, color, religion, sex, sexual orientation, age, national origin, disability, martial status, citizenship or any other characteristic protected by law.
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The position may not be available immediately after you apply, but we encourage you to upload your CV if you're interested in participating. We have exciting projects coming soon with plenty of tasks, and we want to stay in touch with you. Once the role becomes available...