Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Create an engaging, professional, safe environment for our staff families, and clients.
- Collaborate with the Operations Manager regarding recurring master schedules for staff and clients.
- Maintains 20 billable hours per week
- Collaborate with the back office and Operations Manager regarding client staffing needs
- Support increasing client growth by partnering with community presence. Recommend local community events to participate in and attend events as assigned.
- Communicate hiring needs to the recruiting team to ensure a sufficient pipeline of qualified candidates to meet clinic needs
- Ensure new team members acclimate to the clinic successfully (shadowing, positive reinforcement)
- May be required to provide session coverage as needed or provide crisis management assistance
- Ensure completion of general facility maintenance (e.g. light cleaning, organizing, restocking, simple repairs), and coordinate the completion of more complex maintenance needs with the State Director
- Meet weekly with the clinical team to ensure alignment of goals and timely completion of assigned tasks
- Manage clinical staff according to company standards
- Manage office budget (ensure expenditures within monthly limit)
- Maintain client and employee privacy in accordance with HIPAA regulations
- Attend/lead required trainings and meetings as well as company-sponsored community events
- Prepare and conduct RBT/BT performance reviews in collaboration with the State Director• Keep abreast of changing organizational needs as they relate to business systems, legal practices, HIPAA compliance, and technology
- Maintain positive relationships with staff and parents
- Coordinate at least 2 community events per year
- Collaborate with the State Director regarding any concerns or needs in the clinic
- Collaborate with COO and CCO for any clinical or operational employee performance concerns (absences,
- tardies, PIP)
- Foster relationships among community stakeholders
Competencies:
- Attention to Detail - the ability to see and pay attention to details; the ability to recognize the component parts of a procedure or object, and to verify the correctness or error in an individual part or procedure
- Leadership Qualities - maintaining a positive, open mindset, and objective attitude toward others
- Emotional Regulation - the ability to maintain a rational and objective demeanor when faced with stressful or
- emotional situations; a measure of self-composure in a difficult situation and the ability to act objectively, rather than impulsively or emotionally
- Enjoyment of the Job - the feeling that one's job is both fulfilling and rewarding and that it has a positive and useful benefit.
- Flexibility - the ability to readily modify, respond to, and integrate change with minimal personal resistance
- Stress Management - the ability to balance and defuse inner tensions and stresses; the ability to appropriately separate yourself from stressful situations and maintain your own sense of inner peace
- Developing Others - Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods
Job Tags
Full time, Local area,