Job Description

Why Join Grace at Home?

Grace at Home is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to high-needs, urban and rural communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our patient’s race, culture, and environment is critical to delivering improved health outcomes. By empowering patients, providers, and caregivers with the support they need, we strive to make health and care a reality—not a burden—every single day. Join us in creating a better way to care.

Position Overview

As the Clinical Manager of Corporate Facilities , you will lead and support a team in delivering high-quality primary care in a facility setting . You will play a key role in overseeing clinical operations, guiding advanced practice providers (APPs) , and ensuring compliance with best practices. Working collaboratively across a multi-disciplinary team , you will contribute to the development, implementation, and continuous improvement of the clinical care model to enhance patient outcomes.

Key Responsibilities

Clinical Responsibilities

• Develop clinical workflows, policies, and procedures to improve operational efficiency.

• Oversee the APP Lead team, providing mentorship and leadership support.

• Lead the recruitment and hiring of clinical staff for the business line.

• Design and implement a new employee training program to ensure clinical excellence.

• Provide ongoing staff education on clinical quality, ACO operations, and voluntary alignment procedures.

• Track quality metrics and patient outcomes to measure the effectiveness of clinical programs.

Administrative & Leadership Responsibilities

• Coaching & Oversight:

  • Address team concerns, provide guidance, and ensure compliance with clinical guidelines.

  • Support the Medical Director in reviewing APP charts for quality assurance.

  • Offer real-time consultation to team members during patient visits as needed.

  • Provide constructive feedback to APPs on clinical performance and areas for improvement.

  • Communicate team goals, offer mentorship, and identify training opportunities.

  • Keep team members updated on best practices and expectations.

  • Promote a positive, trusting, and supportive team environment focused on performance goals.

• Program Development & Management:

  • Oversee the planning, organization, and evaluation of healthcare services provided by the provider team.

  • Contribute to the Grace at Home clinical model through program development.

• Onboarding & Training:

  • Develop and execute new hire training programs as needed.

  • Provide coaching and mentorship during onboarding and beyond.

  • Offer ongoing education on clinical processes and new initiatives to ensure team success.

Performance & Patient Care Goals

• Ensure accuracy in risk capture, high-quality metrics, and HEDIS gap closure rates.

• Improve patient satisfaction and health outcomes, reducing hospitalizations and ER visits.

• Utilize critical thinking to assess patient needs and coordinate appropriate resources.

• Educate patients on disease management, medication compliance, and treatment plans.

• Maintain compliance with HIPAA regulations and protect patient information.

• Successfully onboard new hires to deliver independent, high-quality care.

Required Qualifications

• Education & Licensure:

  • Family Nurse Practitioner (FNP), Adult Nurse Practitioner, APRN, or Physician Assistant (PA).

  • Current Indiana License (with ability to obtain licenses in Ohio, Kentucky, and Michigan).

  • Nurse Practitioner Certification from ANCC or AANP or PA certification/licensure.

  • Current DEA License & Prescriptive Authority in IN, OH, KY, MI (post-hire).

• Experience:

  • Minimum 3+ years of clinical experience as an APRN / FNP / PA in primary care or home care.

  • Experience in Family Medicine, Internal Medicine, Geriatrics, Palliative Care, or Home Care.

  • Working knowledge of chronic care management and medication options.

  • Preferred: Minimum of six months of experience with Grace at Home.

Our Benefits

Financial Well-being

• Competitive Compensation: We offer competitive salaries to attract and retain the best talent.

• 401(k) with Employer Match: Plan for your future with our 401(k) plan and a generous 4% employer match.

Health and Wellness

• Comprehensive Medical Plan: We proudly offer a comprehensive medical option with an employer contribution.

• Dental & Vision Coverage: Maintain your oral and eye health with our employer-paid dental and vision plans via MetLife.

• Employer-Paid Insurance: Life, Short-Term Disability (STD), and Long-Term Disability (LTD) insurance are provided at no cost to you.

• Generous Paid Time Off: Enjoy ample time off for rest and rejuvenation with generous PTO, holidays, and wellness time.

Additional Perks

• Continuing Medical Education (CME) Allowance for Providers: Stay at the forefront of your field with our CME allowance.

• Commuter Benefits: Save on your commute with our commuter benefits program.

• Mileage Reimbursement: Get reimbursed for work-related travel expenses.

The working environment and physical requirements of the job include:

This position requires in-home, assisted living, and independent-living community based work. The job requires frequent travel for patient visits in all types of weather conditions. Work may be performed in settings with conditioned air, artificial light, and an open workspace.

In this position you will need an ability to travel frequently by car and/or public transportation, the ability to communicate with customers, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e-mail for communication is essential. Sitting or standing for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting of up to 50 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business.

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