Job Description
Family Partner - Sign on bonus eligible! Program & Location: Youth Services, Brockton
Education: High School or equivalent (GED)
Pay Range: $22/hr
Status: Full Time; Monday-Friday, 9am-5pm
Sign on bonus eligible!
High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout Southeastern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life.
Family Partner will be located onsite at the Family Resource Center (FRC) to provide standardized screening, assessment, service planning, and referral services for family served at the FRC.
Family Partner Requirements - Experience as a caregiver of a youth with special needs and preferably a youth with mental health needs.
- Experience navigating any of the child and family-serving systems and teaching family members who are involved with the child and family serving systems.
- Must present as courteous and professional at all times.
- Demonstrated flexibility and ability to perform multiple tasks.
- Must have excellent verbal and written communication skills, including the ability to organize ideas in logical and clear fashion.
- Proficient and knowledge of basic computer skills and software programs including the ability to learn, use and train HPAO`s electronic medical records.
- Must have the ability to work with others in cooperative and collaborative manner.
- An understanding of the relationship between substance use and mental health issues and/or self-help programs.
- An understanding of boundaries and ethics.
- Comply with Federal Regulations, 42 CFR Part 2, Substance Abuse Confidentiality Regulations and HIPAA Regulations.
- Certification in the HPAO approved de-escalation program.
- Ability to work collaboratively with behavioral health and substance use clients from diverse legal, social, economic, ethnic, cultural and racial backgrounds as well as family parent/caregivers, insurance providers and outside providers.
- Possess the ability to maintain healthy boundaries.
- Knowledge of appropriate confidentiality policies and procedures.
- Ability to work independently without direct supervision while adhering to the program’s philosophical team approach.
- Established contacts and recovery partnerships in the community.
- Demonstrated ability to work with a diverse population.
- Knowledge of the behavioral health and addiction treatment services system, and recovery support services.
- Capacity to respond to tasks in a timely manner.
Family Partner Duties & Responsibilities - The Family Partner will describe CRA-related FRC Services to families served and encourage their voluntarily participation in CRA-related FRC Services
- The Family Partner will provide the following services to family members who communicate interest to access CRA-related FRC
- CRA Screenings and Intake
- Implementation of the Modified CANS – FSNA
- Family Service Planning (FSP) and follow up timelines
- Group facilitation
- Referrals and follow up
- Consultation with the FRC team as needed
- Provide emotional and social support to families (parent/caregiver) of a youth with behavioral health needs and lives in the community being served
- Share lived experience and use coaching and mentoring
- Support Parent/caregivers/family in making positive life changes and developing skills to facilitate their recovery
- Provide on-going in-home crisis stabilization services and support to families/caregivers in navigating the behavioral health crisis response system and can support brief interventions that address behavior and safety
- Assist parent/caregivers/family to discuss and try new strategies for developing recovery-supportive friendships, reconnecting or improving family relationships, and identifying and using community networks.
- Assist Parent/caregivers in creating personally meaningful links to treatment, peer support services, and mutual aid and support them in their efforts to build their capacity to move between and among these services and supports as needed.
- Act in an open and transparent way as a role model and living example of a peer support
- When appropriate, use the peer relationship to assist with motivation and facilitate connections to primary and specialty medical, dental, and mental health services as well as social services, including applying for benefits and navigating other relevant systems, such as criminal justice and child protection/child welfare.
- Demonstrate cultural humility through linguistically appropriate and culturally sensitive peer supports that embrace the diversity of Parent/caregivers’ identities, including racial, ethnic, gender/gender identity, sex, sexual orientation, physical and intellectual challenges
- Serve as an advocate for parent/caregivers and assist parent/caregivers in learning self-advocacy skills.
- Act as a mentor, assisting the parent/caregiver’s treatment process and supporting the parent/caregiver’s goals and decisions
- Provide peer support services in a person-centered and strength-based manner.
- Provide temporary assistance with transportation to essential self-help, peer support, and medical and behavioral health appointments while transitioning to community-based transportation resources.
- Deliver services on a mobile basis to parent/caregivers in any setting that is safe for the parent/caregiver and staff.
- Using a peer mentoring framework, work collaboratively with the pregnant and/or parenting Parent/caregiver to create and coordinate Plan of Safe Care (also called Family Support Plan) specifically designed to help the parent/caregiver identify needed services for recovery and parenting
- Support the parent/caregiver around perinatal health and support needs, housing needs, health care needs, income needs, and mental health
- Maintain appropriate level of productivity/billable hours
- Accurately complete all required billing sheets and expense reports in required time frame
- Accurately document all parent/caregiver progress on required forms in required time frame
- Accurately document and submit weekly schedule in required time frame
- Other duties as assigned by the Clinical Program Director.
Family Partner Qualifications - 3 years of experience
- High school diploma or GED and a minimum of two (2) years working with children/adolescents/transitional aged youth
- Living or working in Brockton catchment area and surrounding towns
- Minimum of 1 year of experience in navigating any of the child-and-family serving systems and supporting family members who are involved with the child and family serving systems
- Lived experience of mental health, emotional health and/or trauma resulting in significant life disruption as a parent/caregiver of a youth with behavioral health needs
- Willingness to share your recovery story in the context of peer/family support
- Participation and completion of The Transformation Center (Kiva Center) CPS training and certification, preferred or willing to complete if appropriate
Benefits - Medical Insurance
- Dental Insurance
- Vision Insurance
- Long & short term disability
- Discounted auto/home and renters insurance
- 403b - Retirement
- FSA & DCA
- PFML
- Employee Assistance Program
- Bonuses & Referral
- Free & Discounted Courses to become a Licensed Counselor or Recovery Coach
- Company Paid CEU Trainings w/ Education Days to Complete CEU's
- Free meals at Select Programs (when available)
- Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)
Job Tags
Full time, Temporary work, Relocation package, Monday to Friday,