Customer Service of NAS product Job at HiredChina, Abroad

K3l6WWdDQzJ1b3R6WjlpWUdFa2s0b3dPR2c9PQ==
  • HiredChina
  • Abroad

Job Description

Fluent in German and English, both verbal and written. Previous experience in customer service or related field. Strong communication and interpersonal skills. Experience with 3C, web products, virtual services, internet related products and after sales support is preferred. Ability to multi-task and work in a fast paced environment. Problem solving skills and attention to detail. Availability to work flexible hours, acceptance of shift system (no night shifts) Respond to customer enquiries via phone, email and chat in a professional and timely manner. Provide technical support and troubleshooting assistance to customers regarding our products, with a focus on NAS (Network Attached Storage) products. Document customer interactions and maintain accurate records in our CRM system. Work with other teams to ensure a seamless customer experience. Identifying opportunities for improvement in our customer service processes and recommending solutions. Keeping up to date with product knowledge and industry trends.

Job Tags

Remote job, Flexible hours, Shift work,

Similar Jobs

Lan-bridge Group

Localization Content Specialist Job at Lan-bridge Group

Qualifications Bachelors degree or above in Communication, Localization, Linguistics, or related fields. 3+ years of UX writing or content design experience, ideally within e-commerce. Native JP/KR/VT/TH/ID speaker with professional proficiency in English; ability...

The Rescue Mission of Roanoke

Administrative Assistant (Clinic) Job at The Rescue Mission of Roanoke

 ...opportunity to spread love, compassion, and smiles as you provide administrative support? At the G. W. Fralin Free Clinic, a ministry of the...  ...a volunteer Medical Director and numerous other volunteer healthcare providers. The clinic team provides the care and services an... 

Cabela's

Group Sales Manager-Frontend and Receiving Job at Cabela's

 ...world class customer service and ensures a pleasant and productive shopping experience for all customers. Meets or exceeds all...  ...Paid holidays Paid vacation Paid sick time Bass Pro Cares Fund And more! Bass Pro Shops is an equal opportunity... 

System One

Project Manager (Construction) Job at System One

 ...Title: Project Manager (Construction) Location: Red Wing, MN Contract Duration: Long-term contract (two years) Compensation: $62/hr. Non-Exempt Work Model: Hybrid (onsite 4/days per week, remote one day per week) Hours: Full-time | 7:00 AM 3:30 PM (... 

RSMC Services, Inc

Locum Tenens Pediatric Dentist - Mondays Only Job at RSMC Services, Inc

 ...Locum Tenens Pediatric Dentist Mondays Only Location: New City, NY Company: RSMC Services, Inc. (Dental-Only Staffing & Recruiting) Position Highlights Role: Locum Tenens Pediatric Dentist Schedule: Mondays, 8:00 AM 6:00 PM Dates Needed:...