Customer Service of NAS product Job at HiredChina, Abroad

K3l6WWdDQzJ1b3R6WjlpWUdFa2s0b3dPR2c9PQ==
  • HiredChina
  • Abroad

Job Description

Fluent in German and English, both verbal and written. Previous experience in customer service or related field. Strong communication and interpersonal skills. Experience with 3C, web products, virtual services, internet related products and after sales support is preferred. Ability to multi-task and work in a fast paced environment. Problem solving skills and attention to detail. Availability to work flexible hours, acceptance of shift system (no night shifts) Respond to customer enquiries via phone, email and chat in a professional and timely manner. Provide technical support and troubleshooting assistance to customers regarding our products, with a focus on NAS (Network Attached Storage) products. Document customer interactions and maintain accurate records in our CRM system. Work with other teams to ensure a seamless customer experience. Identifying opportunities for improvement in our customer service processes and recommending solutions. Keeping up to date with product knowledge and industry trends.

Job Tags

Remote job, Flexible hours, Shift work,

Similar Jobs

Fred Haas Companies

Internet Salesperson - Fred Haas Nissan Job at Fred Haas Companies

 ...The biggest differenceourcustomersand guestsexperience at Fred Haas Companies isadedicatedstaff of friendly, well-trained, and experienced employees.Reflecting the diversity of Houston today, the Fred Haas staff includes the best and the brightest of many different... 

SOSi

508 Training Curriculum Developer Job at SOSi

 ...to enable national security missions worldwide. Job Description Overview SOSi is seeking a 508 Training Curriculum Developer to join our team in Ft. Belvoir, VA providing training curriculum development support for our government customer. Essential... 

iSoftTek Solutions Inc

Sales Representative Job at iSoftTek Solutions Inc

 ...RESPONSIBILITIES include the following but not limited to: -Sources new TPW sales opportunities through inbound lead follow-up and outbound...  ...Benefits Benefits: ~401(k) ~401(k) matching ~ Dental insurance ~ Health insurance ~ Paid time off ~... 

Kroger Delivery

Customer Service Delivery Driver Job at Kroger Delivery

 ...customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving...  ..., technology and so much more. Up to $21,000 in tuition reimbursement over...  ...visit our Benefits Page ! Valid driver's license Excellent communication and... 

Rehab Investors Group

Internet and Social Media Marketing Manager Job at Rehab Investors Group

 ...Overview: We are seeking a creative and detail-oriented Social Media Internet Manager to join our dynamic team. In this role, you will be...  ...resonate with our target audience. Manage social media accounts using tools like Hootsuite to schedule posts and analyze...