Customer Service of NAS product Job at HiredChina, Abroad

K3l6WWdDQzJ1b3R6WjlpWUdFa2s0b3dPR2c9PQ==
  • HiredChina
  • Abroad

Job Description

Fluent in German and English, both verbal and written. Previous experience in customer service or related field. Strong communication and interpersonal skills. Experience with 3C, web products, virtual services, internet related products and after sales support is preferred. Ability to multi-task and work in a fast paced environment. Problem solving skills and attention to detail. Availability to work flexible hours, acceptance of shift system (no night shifts) Respond to customer enquiries via phone, email and chat in a professional and timely manner. Provide technical support and troubleshooting assistance to customers regarding our products, with a focus on NAS (Network Attached Storage) products. Document customer interactions and maintain accurate records in our CRM system. Work with other teams to ensure a seamless customer experience. Identifying opportunities for improvement in our customer service processes and recommending solutions. Keeping up to date with product knowledge and industry trends.

Job Tags

Remote job, Flexible hours, Shift work,

Similar Jobs

Jet Aviation

Associate Azure Data Engineer Job at Jet Aviation

 ...Responsibilities for this Position Associate Azure Data Engineer Location: West Palm Beach, FL, US, 33409 Job Category: IT Career Level: Professional Requisition Id: 5202 Since 1967, Jet Aviation has been crafting flight in its smoothest form. From... 

Closet Factory of Wisconsin

Cabinet Makers & Installers Job at Closet Factory of Wisconsin

Closet FactoryWaukesha, WIThis is an exciting opportunity in a new company, with a great franchise behind us. Join us and have the opportunity to be listened to and heard as we grow. Initially these positions will be cross trained in the shop and for installations. ...

Bamberg Limited Company

Customer Care Representative (remote) Job at Bamberg Limited Company

 ...This position you will work remotely from your home for the majority of the time with flexibility to work in the office. There may be...  ...doctor and explaining benefits.5 Days/8 Hour Shifts Monday through Friday 9:00 AM - 5:30 PM Monday through Friday 9:30 AM - 6... 

Kaseware Inc

Sr. Corporate Security Account Manager Job at Kaseware Inc

 ...Kaseware you will have the chance to do all of that and so much more as our Senior Corporate Account Manager. Kaseware is a company that is changing the world of law enforcement and corporate security forever and, if you are up for a challenge, we would like you to consider... 

Elite WorkForce Inc

Python Developer Job at Elite WorkForce Inc

Now Hiring: Python Developer Location: 100% Remote Duration: Long-term contract Key Responsibilities: