Fluent in German and English, both verbal and written. Previous experience in customer service or related field. Strong communication and interpersonal skills. Experience with 3C, web products, virtual services, internet related products and after sales support is preferred. Ability to multi-task and work in a fast paced environment. Problem solving skills and attention to detail. Availability to work flexible hours, acceptance of shift system (no night shifts) Respond to customer enquiries via phone, email and chat in a professional and timely manner. Provide technical support and troubleshooting assistance to customers regarding our products, with a focus on NAS (Network Attached Storage) products. Document customer interactions and maintain accurate records in our CRM system. Work with other teams to ensure a seamless customer experience. Identifying opportunities for improvement in our customer service processes and recommending solutions. Keeping up to date with product knowledge and industry trends.
...Prospect for new opportunities, projects and customers to keep sales pipeline full.Utilize Seaman 360 to track contacts, forecast,... ...opportunities, etc.Assist in coordinating the annual customer service survey, share feedback and use feedback to improve individual and team...
...Job Overview We are in search of a competent Loan Officer to be a part of our Loans Department. Your primary role will be to evaluate, authorize the approval or deny the loan application for businesses or entrepreneurs. As a Loan Officer, you will be acting as a...
...commercial producers, our graphic artists, clients, account executives, agencies, as well as planning location(s), talent, music, voice-over and reserving any other technical pieces (cameras, vehicles, etc.) needed for project Manage video equipment and software...
...We are looking for a detail-oriented Remote Bookkeeper with 1-2 years of experience to join our team. This role involves regular communication with clients, ensuring their books are up to date, and assisting with financial reports. You will be responsible for handling...
...and an important member of our team, you will perform all of the day-to-day cleaning services. We are in need of a MALE Housekeeper who will work in our men's locker room. Shifts are nights and weekends. RESPONSIBILITES: Ensure the cleanliness of the facility by...