Customer Service of NAS product Job at HiredChina, Abroad

K3l6WWdDQzJ1b3R6WjlpWUdFa2s0b3dPR2c9PQ==
  • HiredChina
  • Abroad

Job Description

Fluent in German and English, both verbal and written. Previous experience in customer service or related field. Strong communication and interpersonal skills. Experience with 3C, web products, virtual services, internet related products and after sales support is preferred. Ability to multi-task and work in a fast paced environment. Problem solving skills and attention to detail. Availability to work flexible hours, acceptance of shift system (no night shifts) Respond to customer enquiries via phone, email and chat in a professional and timely manner. Provide technical support and troubleshooting assistance to customers regarding our products, with a focus on NAS (Network Attached Storage) products. Document customer interactions and maintain accurate records in our CRM system. Work with other teams to ensure a seamless customer experience. Identifying opportunities for improvement in our customer service processes and recommending solutions. Keeping up to date with product knowledge and industry trends.

Job Tags

Remote job, Flexible hours, Shift work,

Similar Jobs

Mayo Clinic

Pathology Reporting Specialist - DLMP Job at Mayo Clinic

 ...documents, tests ordered, and patient case reports which allows the pathologists to focus on patient care. Tasks include transcribing pathology reports as well as research and administrative documents. Responsibilities may include: coordinate patient case correspondence/... 

Hyatt Hotels

Hotel Operations Internship - Summer 2026 Job at Hyatt Hotels

 ...associates who are focused on providing efficient service and meaningful experiences. The Hyatt Regency St. Louis Summer Operations Internship is a 10-week, paid Hyatt internship program for students seeking an understanding of the hospitality industry. This... 

Quality Chevrolet GMC

Parts Associate/ Specialist Job at Quality Chevrolet GMC

Parts Associate/SpecialistDescription of the role:Quality Chevrolet GMC is seeking a motivated and detail-oriented individual to join our team as a Parts Associate/Specialist. In this role, you will be responsible for assisting with various parts-related activities... 

Manpower

Forklift/High Reach Truck Operator - Steady Day Shift Job at Manpower

**Forklift/High Reach Truck Operator - Steady Day Shift**We're now hiring a **Forklift/High Reach Truck Operator** for a client in Auburn! Join a **close-knit, safety-focused** warehouse team where you'll support efficient operations. This position pays **$19 per hour*... 

Delta-T Group Inc.

Staff Accountant / Bookkeeper Job at Delta-T Group Inc.

 ...processes. We aim to deliver high quality customer service for the betterment of those needing care and support. Staff Accountant / Bookkeeper / Accounting Associate AP / AR / Analysis RESPONSIBILITIES: Join our accounting department to help process and handle...