Customer Service of NAS product Job at HiredChina, Abroad

K3l6WWdDQzJ1b3R6WjlpWUdFa2s0b3dPR2c9PQ==
  • HiredChina
  • Abroad

Job Description

Fluent in German and English, both verbal and written. Previous experience in customer service or related field. Strong communication and interpersonal skills. Experience with 3C, web products, virtual services, internet related products and after sales support is preferred. Ability to multi-task and work in a fast paced environment. Problem solving skills and attention to detail. Availability to work flexible hours, acceptance of shift system (no night shifts) Respond to customer enquiries via phone, email and chat in a professional and timely manner. Provide technical support and troubleshooting assistance to customers regarding our products, with a focus on NAS (Network Attached Storage) products. Document customer interactions and maintain accurate records in our CRM system. Work with other teams to ensure a seamless customer experience. Identifying opportunities for improvement in our customer service processes and recommending solutions. Keeping up to date with product knowledge and industry trends.

Job Tags

Remote job, Flexible hours, Shift work,

Similar Jobs

Kosmos

Accountant - Entry Level Job at Kosmos

 ...business leaders and gain exposure to high-level financial strategy. Key...  ...duties as assigned Qualifications Bachelors degree in Accounting or Finance (required) Ideally 0-5 years of relevant experience, will consider someone who is entry level... 

Johnson & Johnson

Maintenance Flight Engineer Intern Job at Johnson & Johnson

 ...talents will help patients on their journey to wellness. Learn more at We are searching for the best talent for Maintenance Flight Engineer Intern to be in Trenton, NJ. Internship term is 10-12 weeks May to August, 2026 Full time requirement (40 hours per week... 

kindlending

Data Analyst Job at kindlending

 ...Data Analyst Job DescriptioJob Description Job Responsibilities: Collecting, interpreting, and analyzing complex data sets to provide actionable insights. Developing and implementing data collection systems and strategies. Cleaning and validating data to ensure... 

Marriott International

Accounting Clerk Job at Marriott International

 ...information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial...  ...of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and... 

Southwest Search

Entry Level Accountant Job at Southwest Search

 ...Enter data and high volume InvoicesJournal EntriesAssist in the month-end close process...  ...QualificationsBachelors in Accounting, Finance or Business required Strong General...  ...knowledgeMust be an intermediate to expert level MS Excel user Demonstrate ability to...