Customer Service of NAS product Job at HiredChina, Abroad

K3l6WWdDQzJ1b3R6WjlpWUdFa2s0b3dPR2c9PQ==
  • HiredChina
  • Abroad

Job Description

Fluent in German and English, both verbal and written. Previous experience in customer service or related field. Strong communication and interpersonal skills. Experience with 3C, web products, virtual services, internet related products and after sales support is preferred. Ability to multi-task and work in a fast paced environment. Problem solving skills and attention to detail. Availability to work flexible hours, acceptance of shift system (no night shifts) Respond to customer enquiries via phone, email and chat in a professional and timely manner. Provide technical support and troubleshooting assistance to customers regarding our products, with a focus on NAS (Network Attached Storage) products. Document customer interactions and maintain accurate records in our CRM system. Work with other teams to ensure a seamless customer experience. Identifying opportunities for improvement in our customer service processes and recommending solutions. Keeping up to date with product knowledge and industry trends.

Job Tags

Remote job, Flexible hours, Shift work,

Similar Jobs

Central DuPage Hospital

Client Office Phlebotomist-Casual Days SV Job at Central DuPage Hospital

 ...and culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs,...  ...the future of medicine. Description This is a casual phlebotomy position located at a client site in New Castle, IN. Must be... 

St Jude Children's Research Hospital

Faculty Position - Department of Pathology, Hematopathologist, Clinical Track Job at St Jude Children's Research Hospital

 ...Job Description SJCRH The Department of Pathology at St. Jude Children's Research Hospital is seeking a Hematopathologist at the Assistant, Associate, or Full Member level. The position is on the Clinical track, with 80% effort devoted to clinical service and administrative... 

H2 Health

Pediatric Certified Occupational Therapy Assistant Job at H2 Health

 ...Pediatric Certified Occupational Therapy Assistant (COTA) - Pediatric Outpatient Clinic - Paducah, KY Now Hiring Full Time/Part Time...  ...Occupational Therapist Assistant (COTA) at Atlas Kids, you will play a key role in enhancing the lives of pediatric patients by:... 

Enterprise Mobility

Management Trainee Summer Internship Job at Enterprise Mobility

 ...re looking to hit the ground running, the Enterprise Management Internship will help you build valuable business and leadership skills....  ...7.00/hour. Must be able to work 40 hours per week during the summer. Responsibilities When you join our Management Internship... 

Vending Concepts

Bookkeeper Job at Vending Concepts

 ...Vending Concepts, LLC, located in Ft Worth, TX, is seeking a full-time experienced Bookkeeper to join our team. We offer a competitive salary between $40,000 and $65,000 annually. Please provide a salary history along with your work history. The ideal candidate will be...