Customer Service of NAS product Job at HiredChina, Abroad

K3l6WWdDQzJ1b3R6WjlpWUdFa2s0b3dPR2c9PQ==
  • HiredChina
  • Abroad

Job Description

Fluent in German and English, both verbal and written. Previous experience in customer service or related field. Strong communication and interpersonal skills. Experience with 3C, web products, virtual services, internet related products and after sales support is preferred. Ability to multi-task and work in a fast paced environment. Problem solving skills and attention to detail. Availability to work flexible hours, acceptance of shift system (no night shifts) Respond to customer enquiries via phone, email and chat in a professional and timely manner. Provide technical support and troubleshooting assistance to customers regarding our products, with a focus on NAS (Network Attached Storage) products. Document customer interactions and maintain accurate records in our CRM system. Work with other teams to ensure a seamless customer experience. Identifying opportunities for improvement in our customer service processes and recommending solutions. Keeping up to date with product knowledge and industry trends.

Job Tags

Remote job, Flexible hours, Shift work,

Similar Jobs

Autodesk

Principal Experience Designer Job at Autodesk

 ...ID #**25WD93550**Responsibilities** :Design objects, facilities, and environments to...  ...problem spaces to deliver compelling user experiences. Partner with product managers,...  ...across different products and platforms.Learn More**About Autodesk** Welcome to Autodesk... 

Nirag InfoTech

Web & Graphic Designer Job at Nirag InfoTech

# Design and develop website layouts, graphics, and user interfaces # Create visual content for digital platforms, social media, and marketing campaigns # Maintain brand consistency across all designs and web pages # Collaborate with web developers, content creators... 

Delta-T Group Inc.

LVN LPN - 6 month contracts! Job at Delta-T Group Inc.

 ...You must be able to work the 3-11 shift with alternating weekends and holidays for 6 months. Contract begins 2/3/25. If you are able to work this schedule and have an LPN or LVN license, please reply to this posting. Title: LVN LPN - 6 month contracts! Class:... 

CommonSpirit Health

Registered Nurse Med Surg-PRN Job at CommonSpirit Health

 ...Job Summary and Responsibilities****Additional 15% PRN differential applies for this role!**Nurses are at the heartbeat of our organization and your...  ...fulfillment united in humankindness.As a Registered Nurse (RN) you will assume responsibility and accountability... 

Preston Harris Group

Accounts Receivable (AR) Manager Job at Preston Harris Group

 ...Accounts Receivable (AR) Manager Specialized Healthcare Products Company Location: Ft. Lauderdale (onsite) About the Company A rapidly growing healthcare products company specializing in wound-care products. The company is very new and scaling quickly, serving...