We are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star Call Centers, while providing high-quality service with a helpful, professional attitude.
Do you want to be a superhero that homeowners look up to? We're looking for a champion in our contact center to answer the call (literally!) and be the friendly face (well, voice) behind keeping homes comfortable year-round. From leaky faucets to temperamental thermostats, you'll be the calming presence guiding customers through scheduling repairs, answering questions about heating, cooling, plumbing, and electrical woes, and ensuring their homes run smoothly. Think of your favorite superhero, but instead of fighting crime, you're defeating nightmares in home maintenance! Ready to be a customer service hero? Suit up and apply today!
This is a work-at-home position for individuals living in the state of West Virginia.
The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties and required of the job.
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