Are you someone who has the courage to proactively engage and connect with people? Do you have a natural curiosity about what motivates others and the ability to influence decisions? If so, we invite you to bring your talents to the most magical place on earth as a Disney Vacation Club Associate.
Disney Vacation Club (DVC) Associates serve as the first point of contact for Guests exploring Membership, offering personalized interactions across multiple platforms—including in-person, phone, chat, and virtual meetings. In this service-oriented, multi-functional role, Associates support both sales and operations with a strong focus on enhancing the Member experience. They guide Guests through the DVC journey by sharing Membership benefits and inviting participation in various learning opportunities, all while delivering exceptional service through authentic and transparent interactions. DVC Associates must embody a deep understanding of the Disney brand and our counselor sales approach. The role is team-driven, with incentive pay aligned to collective sales performance.
You will report to a Sales Experience Manager.
This is a Full-Time role.
Responsibilities/You Will:
Create a welcoming environment for Members and Guests by delivering excellent in-person service and supporting all aspects of the sales process and Guest experience.
Partner with area leadership to complete administrative tasks relating to the Disney Vacation Club (DVC) sales center operations and Guest interactions
Maintain show readiness at all scheduled locations, including the sanitation of all collateral items
Explain and invite Members to learn more about DVC in accordance with the paths available
Create lead generation from all Members and Guests to support the Sales process
Provide individualized service to Guests by identifying Member and Guest needs through authentic interactions
Help resolve Member and Guest concerns or issues
Member and Guest service recovery Educate and service our Disney Members and Guests by using in-depth knowledge of the Resorts, Parks, neighboring businesses, and DVC Membership privileges
Display great working relationships with resort, vendors, and community partners
Basic Qualifications/You Have:
1+ year background in hospitality or other customer-centric industries where anticipating guest needs is key
Experience in proactive sales or lead generation
Provide exceptional Guest service through strong interpersonal and communication skills, creating a welcoming atmosphere for Members and Guests.
Strong organizational skills and attention to detail to assist with sales center operations and guest interactions
Strong problem-solving and conflict-resolution skills to address and resolve Member and Guest concerns effectively
Sound judgment in engaging appropriate partners during varied Guest situations, while remaining calm and composed to ensure a seamless experience
Ability to proactively engage with guests in both indoor and outdoor environments, maintaining a high level of service and enthusiasm across all weather conditions
Full-time availability, including weekends, holidays, and variable shifts based on business needs
Proficiency with computers: Apple/Windows-based systems.
Preferred Qualifications:
Strong knowledge of and genuine affinity for the Disney brand, consistently meeting Guest expectations
Knowledge of the Disney Vacation Club
Understanding of the Walt Disney Parks & Resorts standards and expectations
General understanding of vacation ownership concepts and the sales process within the timeshare industry
Proficiency with iOS and Android operating systems, including iPad or other tablet usage
Education:
High School diploma or equivalent
Our Benefits: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at
The pay rate for this role Kapolei, HI is $18.65 to $24.67 per hour. A performance incentive may be provided as part of the compensation package and will align with our sales revenue targets and focus on overall team performance.About the Role Are you a dedicated and experienced Nurse Practitioner looking for a flexible telehealth opportunity? Join our innovative Urgent... ...or virtual care experience is a plus. Why Join Us? Work from anywhere with a flexible schedule that fits your lifestyle...
...patients needs. We are seeking a high energy Front Desk Receptionist for a part-time (20 hours per week) position in our primary care practice... ...school diploma or equivalent Primary care or hospital medical records experience is preferred DMC has offices in...
...in developing innovative cancer treatments using its established drug development platforms, focusing on bi-specific, multi-specific... ...individual is to lead medical assessment and interpretation of safety data from multiple sources, including clinical trials, and literature...
...that values your talent, fuels your growth, and rewards your efforts? Why Vic Vaughan Toyota of Boerne We are a premier Toyota dealership and we need your help to get to 1000 cars and trucks sold monthly! Our showroom is buzzing with customers, our leads are HOT, and...
...Fresh graduate to enhance the skills she/he developed through her/his academic studies, where she/he can gain valuable first-hand experience, ongoing training, and career growth. Wa`ed has different functions where the ambitious graduate can have their first on hand...