Job Description

Overview: (PT 14-20 hours/week evenings and weekends, $15 per hour)

The Education Administrative Assistant is the face to greet students and families upon arrival at Toledo Center for Live Arts. The Administrative Assistant interacts with parents, students, and faculty, providing reliable information and excellent customer service. The position will provide clerical support for all Education programs.

Success in this position will be marked by increased productivity of colleagues and satisfied customers.

The Education Administrative Assistant will report to the Director of Education.

Responsibilities And Duties

• Focus on the day to day, week to week work of keeping the department running smoothly.
• Prepare copy for e-blasts and other communications for marketing; export lists as requested
• Communicate with parents via Jackrabbit regarding changes to schedule, etc.
• Offer clerical support for staff
• Staff TCLA front desk
  • Control security access to building
  • Open building as necessary
  • Address immediate on-site situations
  • Answer general and specific parent/student service inquiries on site
  • Answer phone inquiries (see above) – refer calls as needed
  • Onsite instructor support as needed – studio technology support – sound system/supplies
  • Enter and process routine student and class activities in Jackrabbit system
    • Registration/transfers/withdrawals for classes and events
    • Maintain student/parent/family contact information
    • Accept payments when needed
    • Absence posting/ Schedule makeups
    • Class rosters and schedule postings
    • Email instructor communications to parents and guardians
      
      

Expectations

• Ability to communicate effectively, both orally and in writing.
• Effective time management skills with the ability to prioritize.
• Excellent customer service.
• Adherence to policies as set forth in the Employee Handbook.
• Basic computer skills, including experience in Word and Excel, with an eagerness to learn additional operating systems (such as Jackrabbit, our student registration software).
• Represent Live Arts Toledo and its affiliated programs in a professional manner.
  
  

Interested candidates should submit a cover letter and CV or resume to Sarah Schaefer at sschaefer@artstoledo.com

For more information, please contact Sarah Schaefer at sschaefer@artstoledo.com

Job Tags

Hourly pay, Part time, Immediate start, Weekend work, Afternoon shift,

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