Field Service Project Coordinator Job at ABB, New Berlin, WI

L0N2WmdTTzh1NHB4WU5pYUVFUXU3SUVP
  • ABB
  • New Berlin, WI

Job Description

Field Service Project Coordinator

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This position reports to

Senior Field Service Manager

Your role and responsibilities

Under the direction of the Field Service Operations Manager, the Field Service Project Coordinator position is a key position within the US Drives Service organization. The Field Service Project Coordinator evaluates customers install base onsite or remotely, handles calls from customers requesting services, asses critical needs, prioritize service calls, plan service engineers, and dynamically adjust for critical service interrupts. The Field Service Project Coordinator will work closely with the project managers, digital power train engineers, technical support, sales and the customer to ensure that site work complies with ABB's and customer's standards, procedures and policies. Single point of contact for the customer during the execution of a remote service jobs. The work model for the role is: Hybrid You will be mainly accountable for: • Coordinates, plans, schedules and oversees all Service jobs with necessary resources including tools, equipment, sub-contractors, spare parts, personnel and logistics for on-site work; Manages the Service order process in a timely manner from quotation to invoicing and cash collection. • Manages customer satisfaction by ensuring that ABB fulfils its contractual obligations and business requirements. Ensures the required quality is delivered and the health, safety and environmental issues are competently managed. Reviews the scope of the work and ensures that all parties fulfil their contractual obligations, particularly regarding claims and changes. • Manages all required reporting and documentation. Ensures all necessary data has been registered in a timely manner in the system; Help facilitate and encourage timely field service engineering reporting and monitor overall performance. • The Field Service Coordinator will be on call approximately 1 week per month (24/7) and be available to assist customers and field personnel after hours via phone and computer. Our team dynamics You will join a dynamic, talented, high performing team, where you will be able to thrive.

Qualifications for the role

  • High School Diploma or GED with 4 or more years of project management experience OR Associate degree in a technical discipline and 2 years’ of PM experience OR Bachelors degree
  • Knowledge of Word, Excel, Sharepoint and other specialty software such as SAP, and WEB Based software is a plus.
  • Candidates must already have a work authorization that would permit them to work for ABB in the US.

More about us

ABB Motion Service Division serves customers worldwide by maximizing uptime, extending product life cycle and enhancing the performance and energy efficiency of their electrical motion solutions. The Division is leading the way in digitalization by securely connecting motors and drives, increasing operational uptime and improving efficiency. The services offered make the difference for our customers and partners every day by helping keep their operations running profitably, safely and reliably. We value people from different backgrounds. Apply today for your next career step within ABB and visit to learn about the impact of our solutions across the globe. #MyABBStory We look forward to receiving your application. If you want to discover more about ABB, take another look at our website Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. #LI-hybrid myBenefitsABB.com

Job Tags

For subcontractor, Remote job, Worldwide, Work visa, Monday to Friday,

Similar Jobs

Omni Hotels & Resorts

Omni Cares Internship - Summer 2026 Job at Omni Hotels & Resorts

 ...player" who will rotate throughout various departments and positions based upon business need. Omni Care Interns are provided a summer internship opportunity that will result in consideration for our LID (Leader in Development) program at the end of the summer season... 

Snaphunt

AI Journalism Fellow Job at Snaphunt

 ...network of reporters who understand both the technical and ethical dimensions of AI. Benefits: ~- 10 weeks of intensive AI journalism fundamentals training ~- 1 week journalism summit in the San Francisco Bay Area ~- 9 month placement at a top-tier news... 

Cardinal Health

Pharmacy Services - Delivery Driver Job at Cardinal Health

 ...What Pharmacy Services & Delivery contributes to Cardinal Health Responsible for the prompt...  ..., preferred Must hold a valid driver's license and have a good driving record...  ...experience a plus Ability to manage weight up to 75 pounds May require vendor credentialing... 

Domino's Franchise

Delivery Driver Job at Domino's Franchise

 ...Job Description Job Summary: Dominos Delivery Drivers play a key role in ensuring customers receive their orders accurately...  ...prepping stations, and securing the store Restock ingredients, paper goods, and inventory items throughout the shift Follow all... 

Fox Corporation

Executive Producer of Streaming Job at Fox Corporation

 ...with the FOX Network. In addition to distributing sports, entertainment and syndicated content, our television stations collectively produce approximately 1,200 hours of local news every week. These stations leverage viewer, distributor and advertiser demand for the FOX...