Full Time Customer Support Associate Job at FTC Inc, Fresno, CA

K1NuZGp5Rzh0WXB3Wk5hZUdFZ2g1NHNPR0E9PQ==
  • FTC Inc
  • Fresno, CA

Job Description

We are seeking a Customer Support Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply.

Customer Support Associate Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

     

Customer Support Associate ​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

     

***This role is set to start within the next two weeks, therefore local candidates are preferred who can begin the interview process as soon as possible***


Candidates with the following skills or experience are encouraged to apply ASAP!

Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent

#LI-Onsite

Job Tags

Full time, Local area, Immediate start,

Similar Jobs

The Provider Finder

Full-Time Mohs Surgeon - Dermatology Team Job at The Provider Finder

A leading healthcare provider in Seattle is actively seeking a full-time Mohs Surgeon Dermatologist to join their collaborative network of clinics. This purely medical position focuses on Mohs surgeries, with an average patient load starting at 6 Mohs per day. The provider... 

Cabela's

Group Sales Manager-Frontend and Receiving Job at Cabela's

 ...world class customer service and ensures a pleasant and productive shopping experience for all customers. Meets or exceeds all...  ...Paid holidays Paid vacation Paid sick time Bass Pro Cares Fund And more! Bass Pro Shops is an equal opportunity... 

NBCUniversal

Campaign Director, Creative Job at NBCUniversal

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products...

Prospect Equities

Bilingual Social Media Content Creator Intern Job at Prospect Equities

 ...Job Summary We are seeking a highly motivated and detail-oriented Bilingual Social Media Content Creator/Brand Management Intern (Mandarin/English) for Summer 2025 to join our dynamic team. This internship offers an excellent opportunity to contribute innovative... 

Deloitte

NetSuite Implementation Senior Consultant (Financials) Job at Deloitte

Technical Accounting and Reporting - Senior ConsultantAre you a detail-oriented, inquisitive individual who enjoys coming up with innovative...  ...'ll doAs a Senior Consultant, you will implement and deploy NetSuite solutions:+ Work within an engagement team by identifying...