Full Time Customer Support Associate Job at FTC Inc, Fresno, CA

K1NuZGp5Rzh0WXB3Wk5hZUdFZ2g1NHNPR0E9PQ==
  • FTC Inc
  • Fresno, CA

Job Description

We are seeking a Customer Support Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply.

Customer Support Associate Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

     

Customer Support Associate ​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

     

***This role is set to start within the next two weeks, therefore local candidates are preferred who can begin the interview process as soon as possible***


Candidates with the following skills or experience are encouraged to apply ASAP!

Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent

#LI-Onsite

Job Tags

Full time, Local area, Immediate start,

Similar Jobs

Denver Mattress

Warehouse Associate / Delivery Driver / Delivery Helper Job at Denver Mattress

 ...Company. Ideal candidates will have high energy and the desire to work in a fast-paced customer service driven environment. Are you...  ...age of 18 years # Flexibility to work evenings, weekends, and holidays # Ability to handle heavy lifting (100 pounds or more)#... 

GIG

Entry Level Event Assistant Job at GIG

 ...engagement at in-person events. This entry-level role is perfect for individuals interested in event planning, fundraising, sales, brand promotions, or marketingand eager to gain hands-on experience in a fast-paced, dynamic environment. Youll work closely with an... 

EVS Broadcast Equipment

Broadcast System Engineer Job at EVS Broadcast Equipment

 ...the leader in live video technology for broadcast and new media productions, our passion, and purpose are to help our customers craft...  ...system for 24/7 customer support hotline. Profile* Degree in TV Production, Computer Science, IT Networking, or a related field... 

Senator Inn

Laundry Attendant Job at Senator Inn

 ...an exciting opportunity to join a dynamic team at Lafayette Hotels? If you answered yes, we want to hear from you! Lafayette Hotels...  ...and New Hampshire, is seeking an active, self-motivated Laundry Attendant to join our team. With properties in stunning locations such... 

Sepulveda Sanchez Law

Social Media Content Creator for Law Firm Job at Sepulveda Sanchez Law

 ...takes to constantly improve. The Role : As a Content Creator, you will be at the forefront of our content development and social media presence. Youll help bring ideas to life through visual content while managing our social media presence and overseeing the...