Full Time Customer Support Associate Job at FTC Inc, Fresno, CA

K1NuZGp5Rzh0WXB3Wk5hZUdFZ2g1NHNPR0E9PQ==
  • FTC Inc
  • Fresno, CA

Job Description

We are seeking a Customer Support Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply.

Customer Support Associate Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

     

Customer Support Associate ​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

     

***This role is set to start within the next two weeks, therefore local candidates are preferred who can begin the interview process as soon as possible***


Candidates with the following skills or experience are encouraged to apply ASAP!

Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent

#LI-Onsite

Job Tags

Full time, Local area, Immediate start,

Similar Jobs

Tutor Me Education

SPED and Spanish Tutor (Remote) Job at Tutor Me Education

 ...Tutor Me Education is reshaping how students learn. We are looking for teachers and tutors with virtual tutoring experience to provide...  ...Requirements Job requirements: Previous tutoring/teaching Spanish experience highly preferred Previous experience with... 

Recovery Resource Council

SSVF Health Care Navigator Job at Recovery Resource Council

 ...maintain health care services, as well as their strengths, limitations, risk factors, and supports. The HCNs focus is on community services, outreach, and referrals while also working with the interdisciplinary team to develop a care plan. The HCN should provide care... 

WakeMed Health & Hospitals

Physician, Pediatric Neurology Job at WakeMed Health & Hospitals

 ...WakeMed is currently seeking two board-certified/board-eligible pediatric Neurologist to join WakeMed Childrens Pediatric Specialists...  ...NC. These two positions will establish a division of pediatric neurology to support the Childrens hospital also located in Raleigh NC.... 

National Roofing Contractors Association

FiberTite Direct Sales Rep - San Diego Job at National Roofing Contractors Association

 ...Prospect for new opportunities, projects and customers to keep sales pipeline full.Utilize Seaman 360 to track contacts, forecast,...  ...opportunities, etc.Assist in coordinating the annual customer service survey, share feedback and use feedback to improve individual and team... 

Lensa

Lifestyle Show Media Producer Job at Lensa

 ...commercial producers, our graphic artists, clients, account executives, agencies, as well as planning location(s), talent, music, voice-over and reserving any other technical pieces (cameras, vehicles, etc.) needed for project Manage video equipment and software...