Full Time Customer Support Associate Job at FTC Inc, Fresno, CA

K1NuZGp5Rzh0WXB3Wk5hZUdFZ2g1NHNPR0E9PQ==
  • FTC Inc
  • Fresno, CA

Job Description

We are seeking a Customer Support Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply.

Customer Support Associate Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

     

Customer Support Associate ​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

     

***This role is set to start within the next two weeks, therefore local candidates are preferred who can begin the interview process as soon as possible***


Candidates with the following skills or experience are encouraged to apply ASAP!

Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent

#LI-Onsite

Job Tags

Full time, Local area, Immediate start,

Similar Jobs

Precision Landscape Management

Landscape Designer Job at Precision Landscape Management

Precision Landscape is a premier lawn & landscape company in Greenville, SC, dedicated to transforming outdoor spaces into beautiful, functional environments for high end residential properties. We pride ourselves on the Precision Difference: Being Responsive, Reliable...

NEPA Alliance

Community & Economic Development Manager Job at NEPA Alliance

 ...Community & Economic Development Manager The NEPA Alliance is seeking applicants for the position of Community & Economic Development Manager. This is a full-time, salaried position within the Community and Economic Development Services Division. Duties involve... 

Enterprise Medical Recruiting

Huntsville, AL Internal Medicine Job with Bonus Incentives & Stipend Job at Enterprise Medical Recruiting

 ...with a thriving outpatient clinic in the welcoming and vibrant community of Huntsville, Alabama. They are seeking an Internal...  ...High-volume patient panel opportunity~ Robust onboarding and outreach support with strong clinical staff Compensation & Benefits... 

Denver Mattress

Warehouse Associate / Delivery Driver / Delivery Helper Job at Denver Mattress

 ...Company. Ideal candidates will have high energy and the desire to work in a fast-paced customer service driven environment. Are you...  ...age of 18 years # Flexibility to work evenings, weekends, and holidays # Ability to handle heavy lifting (100 pounds or more)#... 

First Heritage Mortgage

Digital Content Specialist Job at First Heritage Mortgage

 ...Marketing Department. This position will drive the SEO, digital media, and content marketing strategies that attract new business and...  ...Maintain and optimize a strategy for all FHM content to include social posts, blogs, videos, seasonal and/or market-driven communications...