Full Time Customer Support Associate Job at FTC Inc, Fresno, CA

K1NuZGp5Rzh0WXB3Wk5hZUdFZ2g1NHNPR0E9PQ==
  • FTC Inc
  • Fresno, CA

Job Description

We are seeking a Customer Support Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply.

Customer Support Associate Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

     

Customer Support Associate ​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

     

***This role is set to start within the next two weeks, therefore local candidates are preferred who can begin the interview process as soon as possible***


Candidates with the following skills or experience are encouraged to apply ASAP!

Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent

#LI-Onsite

Job Tags

Full time, Local area, Immediate start,

Similar Jobs

guzzoandco

Loan Officer Job at guzzoandco

 ...Job Overview We are in search of a competent Loan Officer to be a part of our Loans Department. Your primary role will be to evaluate, authorize the approval or deny the loan application for businesses or entrepreneurs. As a Loan Officer, you will be acting as a... 

Hewlett Packard

Industrial Print AMS Campaign Manager Job at Hewlett Packard

Industrial Print AMS Campaign Manager Location Alpharetta, GA : Job Summary: We're looking for an experienced Campaign Manager with a strong focus on digital and online marketing. The ideal candidate will lead the creation, execution, and optimization of comprehensive... 

JAMES AIR CARGO

Class A CDL Delivery Driver Job at JAMES AIR CARGO

 ...NOW HIRING CLASS A CDL DRIVERS James Air Cargo is a proud family-owned last-mile trucking company servicing Northeast Ohio for more than 30 years. We are seeking...  ...various sized vehicles from tractor-trailers or straight trucks. (non-CDL) Provide excellent customer... 

TechDigital Group

ETL Developer Job at TechDigital Group

 ...Design, develop, and maintain scalable and robust ETL/ELT processes and data pipelines using various tools and technologies. Build and optimize data warehouses, data lakes, and other data storage solutions to support analytical and operational needs. Implement data... 

Hyatt Hotels

Hotel Laundry Attendant Job at Hyatt Hotels

 ...attentive associates who are focused on providing efficient service and meaningful experiences. The Laundry Attendant is responsible for processing hotel and guest laundry, including pressing, sorting and folding. Laundry Attendants use commercial pressing and...