Full Time Customer Support Associate Job at FTC Inc, Fresno, CA

K1NuZGp5Rzh0WXB3Wk5hZUdFZ2g1NHNPR0E9PQ==
  • FTC Inc
  • Fresno, CA

Job Description

We are seeking a Customer Support Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply.

Customer Support Associate Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

     

Customer Support Associate ​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

     

***This role is set to start within the next two weeks, therefore local candidates are preferred who can begin the interview process as soon as possible***


Candidates with the following skills or experience are encouraged to apply ASAP!

Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent

#LI-Onsite

Job Tags

Full time, Local area, Immediate start,

Similar Jobs

All of Creation Pet Care, LLC

Dog Walker/Pet Sitter Job at All of Creation Pet Care, LLC

 ...for a temporary/seasonal job. All of Creation Pet Care is hiring dog walkers and pet-sitters in the South Riding/Aldie, Centreville/...  ...overnight stays. Availability for both dog walking and pet sitting is preferred. Requirements: Must have good communication... 

Johns Hopkins Medicine

OR RN 13 Week Contract - Sibley Ambulatory Surgery Center Job at Johns Hopkins Medicine

 ...; a medical building with physician offices and ambulatory surgery and imaging centers; and the new patient tower with 200 spacious, private rooms...  ...Qualifications: Graduate of an accredited nursing program Active RN license in the District of Columbia BLS CPR... 

Lee Health

Nurse Manager- Outpatient Surgery Center-Estero FL Job at Lee Health

 ...Point -23450 Via Coconut PointEstero FL 33928 Department: Surgery Center Work Type: Full Time Shift: Shift 1/8:00:00 AM to 4:0...  ...defined area of organized patient care services: Coconut Point Outpatient Surgery Center. The Manager actively participates in... 

Carenest Health Services

Registered Nurse - Endoscopy Job at Carenest Health Services

Contract Guarantee hours= 72 Hours Biweekly on all Assignments these guaranteed hours do not include any on-call time worked Comments And Notes: BILH coversheet required at time of submission. 10H Day shift, 7:30a-6p, no weekends, no holidays, no call. MA LICENSE REQUIRED...

King Courier

Delivery Van Driver Job at King Courier

 ...Delivery Van Driver - San Francisco Are you looking for a fast-paced job where you can hit the road and make a difference? Do you enjoy being...  ...all traffic and safety laws Requirements: Able to lift up to 50 lbs Legally allowed to work in the US Pass a background...