Full Time Customer Support Associate Job at FTC Inc, Fresno, CA

K1NuZGp5Rzh0WXB3Wk5hZUdFZ2g1NHNPR0E9PQ==
  • FTC Inc
  • Fresno, CA

Job Description

We are seeking a Customer Support Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply.

Customer Support Associate Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

     

Customer Support Associate ​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

     

***This role is set to start within the next two weeks, therefore local candidates are preferred who can begin the interview process as soon as possible***


Candidates with the following skills or experience are encouraged to apply ASAP!

Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent

#LI-Onsite

Job Tags

Full time, Local area, Immediate start,

Similar Jobs

Cabela's

RPG Developer 4 - Onsite: Springfield, MO. Job at Cabela's

 ...~ Voluntary benefits ~401k Retirement Savings ~ Paid holidays ~ Paid vacation ~ Paid sick time ~ Bass Pro Cares Fund ~ And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion... 

Rincon Consultants, Inc

Environmental Field Scientist Job at Rincon Consultants, Inc

 ...arrangements that can include a mix of in-office and remote work, our changing business needs will ultimately determine our level of remote-...  ...as transportation, energy and infrastructure, sustainability, climate change, oil and gas, water, commercial, private development,... 

Advantra Consulting Group

Oracle Demand Planning Job at Advantra Consulting Group

Role: Oracle Demand Planning Location: Remote (Milestone-based travel, reimbursed)

Tekonsha Community Schools

K-12 Physical Education/Health Teacher Job at Tekonsha Community Schools

 ...a full-time K-12 Physical Education and Health teaching position for the remainder of the...  ...year. All applicants must be a certified teacher for the State of Michigan in Health and Physical...  ....k12.mi.us Candidates can also apply online through the Red Rover application system.... 

Heal Pay

UX/UI Web Designer Job at Heal Pay

HealPay is looking for an experienced UI/UX designer to transform the look and feel of our products and provide best-in-class user experiences...  ...Qualifications~Experience designing responsive, user-friendly web applications~Extensive graphic design background using tools...