Full Time Customer Support Associate Job at FTC Inc, Fresno, CA

K1NuZGp5Rzh0WXB3Wk5hZUdFZ2g1NHNPR0E9PQ==
  • FTC Inc
  • Fresno, CA

Job Description

We are seeking a Customer Support Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply.

Customer Support Associate Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

     

Customer Support Associate ​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

     

***This role is set to start within the next two weeks, therefore local candidates are preferred who can begin the interview process as soon as possible***


Candidates with the following skills or experience are encouraged to apply ASAP!

Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent

#LI-Onsite

Job Tags

Full time, Local area, Immediate start,

Similar Jobs

System One

Project Manager (Construction) Job at System One

 ...Title: Project Manager (Construction) Location: Red Wing, MN Contract Duration: Long-term contract (two years) Compensation: $62/hr. Non-Exempt Work Model: Hybrid (onsite 4/days per week, remote one day per week) Hours: Full-time | 7:00 AM 3:30 PM (... 

Lightning Logistics

Non CDL Freight Delivery Driver (FT) Overnights Job at Lightning Logistics

 ...Experienced Freight Delivery Driver (Non CDL) FT OVERNIGHTS - Serious Inquiries Only MUST HAVE BOX OR STRAIGHT TRUCK VERIFIABLE EXPERIENCE. This is a 1099 POSITION and an OVERNIGHT POSITION ONLY! Lightning Logistics LLC is looking for a team player who is... 

DERMATOLOGY EMPLOYMENT, LLC

Medical Assistant/Scribe Float Job at DERMATOLOGY EMPLOYMENT, LLC

 ...centered care every day. We are looking for a Medical Assistant to contribute in their own...  ...of leadership, the Medical Assistant/Scribe Float will serve as direct support for the...  .... Qualifications: Previous experience as a medical assistant or certified nursing... 

Gordon Food Service

Full Time Van Delivery Driver Job at Gordon Food Service

 ...Search Job ID: R-47141 US-Tennessee -Chattanooga Store Drivers Full Time Van Delivery Driver Full time Apply Now Chattanooga, Tennessee...  ...Must be able to use a two-wheel cart with a load weighing up to 350 pounds. Able to lift up to 70 lbs. Be part of... 

Hyatt Hotels

Hotel Laundry Attendant Job at Hyatt Hotels

 ...attentive associates who are focused on providing efficient service and meaningful experiences. The Laundry Attendant is responsible for processing hotel and guest laundry, including pressing, sorting and folding. Laundry Attendants use commercial pressing and...