Full Time Customer Support Associate Job at FTC Inc, Fresno, CA

K1NuZGp5Rzh0WXB3Wk5hZUdFZ2g1NHNPR0E9PQ==
  • FTC Inc
  • Fresno, CA

Job Description

We are seeking a Customer Support Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply.

Customer Support Associate Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

     

Customer Support Associate ​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

     

***This role is set to start within the next two weeks, therefore local candidates are preferred who can begin the interview process as soon as possible***


Candidates with the following skills or experience are encouraged to apply ASAP!

Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent

#LI-Onsite

Job Tags

Full time, Local area, Immediate start,

Similar Jobs

BeloForm Craft

Event Staff Job at BeloForm Craft

 ...initiative, and reliability to everything they do. Job Description Beloform is seeking motivated and detail-oriented Event Staff to support the planning, setup, execution, and breakdown of live events. This role is ideal for individuals who enjoy fast-paced... 

National Mortgage Staffing

Bilingual Loan Officer Assistant- In Office Job at National Mortgage Staffing

 ...Loan Officer Assistant (Spanish-Bilingual) Location: In-Office | Piscataway, NJ Salary: $50,000 Employment Type: Full-Time Our client is seeking a professional, bilingual (Spanish-English) Loan Officer Assistant to join their team in Piscataway, NJ. This... 

Cardinal Health

Pharmacy Services - Delivery Driver Job at Cardinal Health

 ...What Pharmacy Services & Delivery contributes to Cardinal Health Responsible for the prompt...  ..., preferred Must hold a valid driver's license and have a good driving record...  ...experience a plus Ability to manage weight up to 75 pounds May require vendor credentialing... 

Domino's Corporate

Straight Truck Driver - Class B Job at Domino's Corporate

 ...%) Drive, Deliver and Unload Product Safely drive assigned truck on designated route(s) to deliver product to Domino's Pizza stores...  ...may be required to run routes as part of a team or as a single driver. Safely deliver product by sliding dough trays and product... 

System One

Project Manager (Construction) Job at System One

 ...Title: Project Manager (Construction) Location: Red Wing, MN Contract Duration: Long-term contract (two years) Compensation: $62/hr. Non-Exempt Work Model: Hybrid (onsite 4/days per week, remote one day per week) Hours: Full-time | 7:00 AM 3:30 PM (...