Full Time Customer Support Associate Job at FTC Inc, Fresno, CA

K1NuZGp5Rzh0WXB3Wk5hZUdFZ2g1NHNPR0E9PQ==
  • FTC Inc
  • Fresno, CA

Job Description

We are seeking a Customer Support Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply.

Customer Support Associate Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

     

Customer Support Associate ​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

     

***This role is set to start within the next two weeks, therefore local candidates are preferred who can begin the interview process as soon as possible***


Candidates with the following skills or experience are encouraged to apply ASAP!

Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent

#LI-Onsite

Job Tags

Full time, Local area, Immediate start,

Similar Jobs

Turner Mining Group

Mining Foreman Job at Turner Mining Group

 ...Turner Mining Group - Project Foreman Do you love mining? Do you think differently? Are you ready to define the future of this industry...  ...projects from inception to completion and has demonstrated experience in the industry Assist in the execution of projects (ex.... 

Aspen One

Assistant Manager, Influencer Marketing Job at Aspen One

 ...thelittlenell.com domains. Job Description The Assistant Manager, Influencer Marketing supports the planning, execution, and measurement of...  ...and Vision Insurance Programs Flexible Spending Account Programs Life Insurance Programs Paid Time Off Programs... 

Massachusetts Institute of Technology

MIT - Assistant Professor, Creative Writing, Massachusetts Institute of Technology Job at Massachusetts Institute of Technology

 ...Comparative Media Studies / Writing section at the Massachusetts Institute of Technology in Cambridge, MA invites applications for...  ...-track faculty position at the rank of Assistant Professor in Creative Writing starting July 1, 2026, or as soon thereafter as possible... 

Toyota North America

Technical Product Owner Job at Toyota North America

 ...team is looking for a passionate and highly motivated Technical Product Owner. The primary responsibility of this role is to be the...  ...effectively with engineers to develop and troubleshoot in an agile scrum environment Provide proposed countermeasures (short term... 

AFIMAC Canada

Private Investigator/Injunction Investigator Job at AFIMAC Canada

 ...AFIMAC is seeking licensed Private Investigators for Injunction Investigative work related to immediate and upcoming projects throughout the province of Alberta You will earn: ~$22.00 per hour before overtime. ~ Hotel accommodations provided when required ~$30 per...