Full Time Customer Support Associate Job at FTC Inc, Fresno, CA

K1NuZGp5Rzh0WXB3Wk5hZUdFZ2g1NHNPR0E9PQ==
  • FTC Inc
  • Fresno, CA

Job Description

We are seeking a Customer Support Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply.

Customer Support Associate Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

     

Customer Support Associate ​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

     

***This role is set to start within the next two weeks, therefore local candidates are preferred who can begin the interview process as soon as possible***


Candidates with the following skills or experience are encouraged to apply ASAP!

Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent

#LI-Onsite

Job Tags

Full time, Local area, Immediate start,

Similar Jobs

Tror AI for everyone

Data Engineer (Snowflake / Azure) Job at Tror AI for everyone

Job Title: Senior Data Engineer (Snowflake / Azure) Location: Remote Job Requirements 10+ years of experience in Data Engineering, with strong expertise in cloud-based data platforms Extensive experience with the Azure Data Platform , including Azure... 

BeloForm Craft

Event Staff Job at BeloForm Craft

 ...with a strong sense of identity and purpose. Job Description We are currently seeking motivated and detail-oriented Event Staff to support the planning and execution of events in Atlanta, GA. This role is ideal for individuals who enjoy dynamic environments... 

Christus Health

Licensed Vocational Nurse Clinic - Pedi Endocrinology Job at Christus Health

 ...This individual will include the physical, psychological and social dimensions unique to each patient as nursing care is given in a community oriented primary care center. Requirements: Education/Skills: Graduate from an accredited school of vocational nursing.... 

JPMorgan Chase Bank, N.A.

Compensation Analytics & Insights Analyst Job at JPMorgan Chase Bank, N.A.

Compensation Data Solutions is responsible for analytics & insights, process improvement and...  ...As a Compensation Analytics & Insights Analyst in the Compensation Data Solutions team,...  ...process. We recognize that our people are our strength and the diverse talents... 

La Scuola International School

Atelierista & IB Curriculum Developer Job at La Scuola International School

 ...aesthetic, symbolic, and material exploration throughout the curriculum. Core Role & Responsibilities Atelier & Learning Environment...  ...open houses Spotlight series and other events as needed Develop and curate the end of year School Exhibit Produce display...