Full Time Customer Support Associate Job at FTC Inc, Fresno, CA

K1NuZGp5Rzh0WXB3Wk5hZUdFZ2g1NHNPR0E9PQ==
  • FTC Inc
  • Fresno, CA

Job Description

We are seeking a Customer Support Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply.

Customer Support Associate Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

     

Customer Support Associate ​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

     

***This role is set to start within the next two weeks, therefore local candidates are preferred who can begin the interview process as soon as possible***


Candidates with the following skills or experience are encouraged to apply ASAP!

Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent

#LI-Onsite

Job Tags

Full time, Local area, Immediate start,

Similar Jobs

Embraer

Aircraft Mechanic - Structures Job at Embraer

 ...POSITION SUMMARY Examines, repairs, assembles, and tests aircraft accessories, such as engines, power brake units, auxiliary electric...  ...or special maintenance to prevent failures of aircraft mechanical systems and components; performs complete operations checks on... 

Bobcat Transport

CDL Driver Home Daily Local Account Dedicated Customer Job at Bobcat Transport

 ...Need Class A drivers for local account Home daily Local dedicated account and customer ~ No touch freight Must live within 40 minutes of Toledo or Cincinnati ~ Mix of drop and hook and live load ~ Mileage pay plus 35 per stop ~1-2 stops per day ~ Average... 

BaRupOn LLC

Solar PV Design Engineer Job at BaRupOn LLC

 ...Job Summary The Solar PV Design Engineer will support the layout, drafting, and technical design of utility-scale and commercial solar systems. This associate-level role focuses on preparing construction-ready drawings, conducting site and electrical analysis, and assisting... 

Topline Heating & Air

HVAC Install Helper - (Rochester, NY) Job at Topline Heating & Air

 ...Topline Heating & Air is seeking an eager and enthusiastic entry-level Residential HVAC Install Helper.The essential function of our Residential HVAC Install Helper is to assist the Lead installer on the job. Come be a part of our 5 star family oriented atmosphere and... 

NurseAmerica Healthcare

Infusion Registered Nurse - Oncology Job at NurseAmerica Healthcare

 ...Infusion Registered Nurse (RN) Oncology Location: Brandywine, MD Employment Type: Full-Time Salary Range: $70,000 $110,000 annually (based on experience) Sign-On Bonus: $10,000 Position Overview NurseAmerica is seeking a skilled and compassionate Infusion...