Full Time Customer Support Associate Job at FTC Inc, Fresno, CA

K1NuZGp5Rzh0WXB3Wk5hZUdFZ2g1NHNPR0E9PQ==
  • FTC Inc
  • Fresno, CA

Job Description

We are seeking a Customer Support Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply.

Customer Support Associate Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

     

Customer Support Associate ​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

     

***This role is set to start within the next two weeks, therefore local candidates are preferred who can begin the interview process as soon as possible***


Candidates with the following skills or experience are encouraged to apply ASAP!

Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent

#LI-Onsite

Job Tags

Full time, Local area, Immediate start,

Similar Jobs

YMCA

Housekeeping Staff - Nights & Weekends- MALE Job at YMCA

 ...and an important member of our team, you will perform all of the day-to-day cleaning services. We are in need of a MALE Housekeeper who will work in our men's locker room. Shifts are nights and weekends. RESPONSIBILITES: Ensure the cleanliness of the facility by... 

Lightning Logistics

Non CDL Freight Delivery Driver (FT) Overnights Job at Lightning Logistics

 ...Experienced Freight Delivery Driver (Non CDL) FT OVERNIGHTS - Serious Inquiries Only MUST HAVE BOX OR STRAIGHT TRUCK VERIFIABLE EXPERIENCE. This is a 1099 POSITION and an OVERNIGHT POSITION ONLY! Lightning Logistics LLC is looking for a team player who is... 

GDR Defense

Director of Supply Chain Job at GDR Defense

 ...Job Title: Senior Director, Supply Chain Location: Sterling, VA (On site) Employment Type: Full Time, Exempt Industry: Manufacturing / Food Processing Salary: $120000 Vendor Fe,e: 3% Position Summary We are seeking an experienced Senior Director... 

Sepulveda Sanchez Law

Social Media Content Creator for Law Firm Job at Sepulveda Sanchez Law

 ...takes to constantly improve. The Role : As a Content Creator, you will be at the forefront of our content development and social media presence. Youll help bring ideas to life through visual content while managing our social media presence and overseeing the... 

Blue Bird Day LLC

Pediatric Occupational Therapy Assistant (OTA) - Chicago Job at Blue Bird Day LLC

 ...dedicated and compassionate clinic-based Pediatric Occupational Therapy Assistant (OTA) to join our multidisciplinary team of top...  ...Chicago, IL . This is an opportunity to provide evidence-based, play-focused pediatric therapy in a collaborative, innovative environment...