Full Time Customer Support Associate Job at FTC Inc, Fresno, CA

K1NuZGp5Rzh0WXB3Wk5hZUdFZ2g1NHNPR0E9PQ==
  • FTC Inc
  • Fresno, CA

Job Description

We are seeking a Customer Support Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply.

Customer Support Associate Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

     

Customer Support Associate ​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

     

***This role is set to start within the next two weeks, therefore local candidates are preferred who can begin the interview process as soon as possible***


Candidates with the following skills or experience are encouraged to apply ASAP!

Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent

#LI-Onsite

Job Tags

Full time, Local area, Immediate start,

Similar Jobs

Apple Inc.

High‑Speed SerDes AMS Design Engineer Job at Apple Inc.

A leading tech company in San Francisco is seeking talented Analog Mixed-Signal designers to join their high-speed SerDes team. The role involves working on high-performance wireline transceivers and requires a Bachelors degree and understanding of analog mixed-signal ...

Lee Health

PRN RN OR Surgery Center Sanctuary Job at Lee Health

 ...Location: The Sanctuary - Outpatient Surgery Center -8970 Colonial Center DriveFort Myers FL 33905 Department: Surgery Center - Sanctuary...  ...required. Associates or Bachelors preferred. Experience: RN with two or more years of current Operating Room experience... 

Summit Leadership Partners

Senior Consultant Job at Summit Leadership Partners

 ...Duties and Responsibilities: The Senior Consultant will play a key role across a variety of...  ...and procedures Education and/or Work Experience Requirements: ~ Advanced...  ...~ Willingness to travel and work from home in a self-directed manner ~ Excellent... 

SOSi

508 Training Curriculum Developer Job at SOSi

 ...to enable national security missions worldwide. Job Description Overview SOSi is seeking a 508 Training Curriculum Developer to join our team in Ft. Belvoir, VA providing training curriculum development support for our government customer. Essential... 

Precision Landscape Management

Landscape Designer Job at Precision Landscape Management

Precision Landscape is a premier lawn & landscape company in Greenville, SC, dedicated to transforming outdoor spaces into beautiful, functional environments for high end residential properties. We pride ourselves on the Precision Difference: Being Responsive, Reliable...