Full Time Customer Support Associate Job at FTC Inc, Fresno, CA

K1NuZGp5Rzh0WXB3Wk5hZUdFZ2g1NHNPR0E9PQ==
  • FTC Inc
  • Fresno, CA

Job Description

We are seeking a Customer Support Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply.

Customer Support Associate Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

     

Customer Support Associate ​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

     

***This role is set to start within the next two weeks, therefore local candidates are preferred who can begin the interview process as soon as possible***


Candidates with the following skills or experience are encouraged to apply ASAP!

Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent

#LI-Onsite

Job Tags

Full time, Local area, Immediate start,

Similar Jobs

Gpac

Hybrid/Remote Tax Supervisor Job at Gpac

 ...returns Tax Supervisor Qualifications:* Bachelor's Degree in Accounting* CPA preferred* 5+ years of experience in public accounting...  ...:* $90,000-$120,000* Excellent benefits package* Hyrbid Remote role To be considered, please apply with a resume. If you... 

1 CLARA MAASS DRIVE

Registered Nurse (RN) Outpatient Infusion Center PT Days Job at 1 CLARA MAASS DRIVE

 ...Job Title: RN Location: Clara Maass Medical Center Department Name: Out Patient Infusion Req #: 0000219455 Status: Hourly Shift: Day...  ...select caseload of patients receiving chemotherapy on an outpatient basis. Administer chemotherapy regimens, perform patient... 

Joby Aviation

Embedded Software Engineer, Powertrain Job at Joby Aviation

 ...energy storage and distribution system software team. This system is responsible for safely...  .... You will work closely with systems engineering and software teams to ensure robust and...  ...responsible for designing and implementing the embedded C++ software that runs on our electric-... 

Nuvant Consulting Group

Virtual Consultant Job at Nuvant Consulting Group

 ...Virtual Consultant About the Role: Nuvant is hiring Virtual Consultants to help prospective clients explore financial...  ...a client-facing environment Organized and comfortable working in a work from homesetting A people-first approach with strong listening... 

GET Logistics

Inside Sales - Freight Forwarders Job at GET Logistics

 ...Time Company: Get Logistics Work Location: Remote Get Logistics, a leading national drayage and freight broker for shippers, BCO's and freight forwarders, is seeking a motivated and experienced individual for the position of Inside Sales - Freight Forwarders....