Full Time Customer Support Associate Job at FTC Inc, Fresno, CA

K1NuZGp5Rzh0WXB3Wk5hZUdFZ2g1NHNPR0E9PQ==
  • FTC Inc
  • Fresno, CA

Job Description

We are seeking a Customer Support Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply.

Customer Support Associate Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

     

Customer Support Associate ​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

     

***This role is set to start within the next two weeks, therefore local candidates are preferred who can begin the interview process as soon as possible***


Candidates with the following skills or experience are encouraged to apply ASAP!

Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent

#LI-Onsite

Job Tags

Full time, Local area, Immediate start,

Similar Jobs

Keeper Security Inc

UX/UI Designer Job at Keeper Security Inc

 ...Keeper Security is hiring a talented, creative and visionary UX/UI Designer to join our passionate team in shaping the next generation of our products and services. This is a 100% remote position. Keepers cybersecurity software is trusted by millions of people and... 

Martis Camp

Massage Therapist Job at Martis Camp

 ...The Massage Therapist administers professional spa treatments to our members and guests. They must be experienced professionals and have...  ...minute-deep tissue, hot stone, prenatal, and Swedish massagesand body treatments. Ensuring that the room is cleaned and sanitized... 

Consonus Pharmacy

Pharmacist Intern Job at Consonus Pharmacy

Overview: Pharmacist Intern Consonus Pharmacy in Iowa is hiring a Pharmacist Intern to join our team. The hours for this position are very flexible after the initial orientation and training period. Consonus Pharmacy is a closed-door long-term care pharmacy specializing... 

Ansible Government Solutions

Registered Nurse (Outpatient Clinic) Job at Ansible Government Solutions

 ...Overview Ansible Government Solutions, LLC (Ansible) is currently recruiting multiple Registered Nurses (Outpatient Clinic RNs) to support the Eastern Colorado VA Healthcare System If you accept employment with Ansible, you must also acknowledge that any assigned schedule... 

Keelson Strategic

Recruiter Job at Keelson Strategic

 ...Recruiter Job Details ~ Full time~ Salary $46,000 - $51,000~ Exempt~...  ...driven, open-minded, personable, able to work in a fast-paced environment, and truly care...  ...California, however, this is a remote, work from home position. Recruiting Responsibilities...