Full Time Customer Support Associate Job at FTC Inc, Fresno, CA

K1NuZGp5Rzh0WXB3Wk5hZUdFZ2g1NHNPR0E9PQ==
  • FTC Inc
  • Fresno, CA

Job Description

We are seeking a Customer Support Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply.

Customer Support Associate Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

     

Customer Support Associate ​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

     

***This role is set to start within the next two weeks, therefore local candidates are preferred who can begin the interview process as soon as possible***


Candidates with the following skills or experience are encouraged to apply ASAP!

Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent

#LI-Onsite

Job Tags

Full time, Local area, Immediate start,

Similar Jobs

Guardian Proservices

Airline Baggage Handler - RDU Airport Job at Guardian Proservices

 ...job security training and the ability to receive all applicable airport security badges. Job Specifics & Requirements:...  ...grammar, tone, and pronunciation to effectively communicate with internal and external customers Complete all required training including... 

Tutor Me Education

SPED and Spanish Tutor (Remote) Job at Tutor Me Education

 ...Tutor Me Education is reshaping how students learn. We are looking for teachers and tutors with virtual tutoring experience to provide...  ...Requirements Job requirements: Previous tutoring/teaching Spanish experience highly preferred Previous experience with... 

Infinity Quest UK

ODI ETL developer Job at Infinity Quest UK

 ...We are seeking a talented ODI Developer with IDMC knowledge to design, build, and optimize enterprise data integration solutions. The role involves migrating ODI-based ETL pipelines to Informatica IDMC for modern cloud-native data integration, governance, and quality... 

DATTCO

School Bus Driver Job at DATTCO

 ...family, not a number.~Competitive compensation. Pay based on experience.~Part-time work schedule of 20 to 30 hours per week. Additional...  ...-trip and post-trip vehicle inspections.Requirements:~RI CDL-B with P & S endorsements and a RI white card. Individuals with... 

Gordon Food Service

Full Time Van Delivery Driver Job at Gordon Food Service

 ...Search Job ID: R-47141 US-Tennessee -Chattanooga Store Drivers Full Time Van Delivery Driver Full time Apply Now Chattanooga, Tennessee...  ...Must be able to use a two-wheel cart with a load weighing up to 350 pounds. Able to lift up to 70 lbs. Be part of...