Full Time Customer Support Associate Job at FTC Inc, Fresno, CA

K1NuZGp5Rzh0WXB3Wk5hZUdFZ2g1NHNPR0E9PQ==
  • FTC Inc
  • Fresno, CA

Job Description

We are seeking a Customer Support Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply.

Customer Support Associate Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

     

Customer Support Associate ​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

     

***This role is set to start within the next two weeks, therefore local candidates are preferred who can begin the interview process as soon as possible***


Candidates with the following skills or experience are encouraged to apply ASAP!

Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent

#LI-Onsite

Job Tags

Full time, Local area, Immediate start,

Similar Jobs

RSMC Services, Inc

Locum Tenens Pediatric Dentist - Mondays Only Job at RSMC Services, Inc

 ...Locum Tenens Pediatric Dentist Mondays Only Location: New City, NY Company: RSMC Services, Inc. (Dental-Only Staffing & Recruiting) Position Highlights Role: Locum Tenens Pediatric Dentist Schedule: Mondays, 8:00 AM 6:00 PM Dates Needed:... 

AdientOne Consulting

Electronic Technician Job at AdientOne Consulting

 ...The Electronic Technician is responsible for ensuring on-time delivery of equipment as per operational demands. The Electronic Technician improves maintenance related nonproductive time ratio of the Product Line's assets within the Maintenance Base (MB) and improves maintenance... 

Stellent IT LLC

Embedded Software Engineer Job at Stellent IT LLC

 ...Job Title: Embedded Software Engineer Location: Chillicothe, Ohio Interview: Virtual Long term contract role Will consider entry level if they have strong projects and or internships. Job Title: Embedded Software Engineer Job Description... 

The Provider Finder

Full-Time Mohs Surgeon - Dermatology Team Job at The Provider Finder

A leading healthcare provider in Seattle is actively seeking a full-time Mohs Surgeon Dermatologist to join their collaborative network of clinics. This purely medical position focuses on Mohs surgeries, with an average patient load starting at 6 Mohs per day. The provider... 

Openkyber

Salesforce Business Analyst Job at Openkyber

 ...Salesforce Business Analyst . ~ Strong understanding of Salesforce Sales Cloud, Service Cloud, Reports & Dashboards, and standard CRM processes. ~ Ability to work in Agile/Scrum environments. ~ Experience writing user stories, BRDs, FRDs , and process...