Full Time Customer Support Associate Job at FTC Inc, Fresno, CA

K1NuZGp5Rzh0WXB3Wk5hZUdFZ2g1NHNPR0E9PQ==
  • FTC Inc
  • Fresno, CA

Job Description

We are seeking a Customer Support Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply.

Customer Support Associate Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

     

Customer Support Associate ​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

     

***This role is set to start within the next two weeks, therefore local candidates are preferred who can begin the interview process as soon as possible***


Candidates with the following skills or experience are encouraged to apply ASAP!

Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent

#LI-Onsite

Job Tags

Full time, Local area, Immediate start,

Similar Jobs

TeachMe.To

Football Coach (Private) in Tulsa, Oklahoma| TeachMe.To Job at TeachMe.To

 ...our website: About Us TeachMe.To is the leading peer-to-peer lessons marketplace, on a mission to connect independent Football coaches in Tulsa with aspiring players. As a fast-growing destination for Football coach jobs and empower talented professionals to share... 

Compass Group

SOUS CHEF (ON CALL) Job at Compass Group

 ...Diversityof thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Hospitality is not only in our name; it is the foundation upon which our company was built. Mazzone Hospitality originated over 30 years ago... 

VDart Inc

Scrum Master Job at VDart Inc

 ...Scrum Master Location: Remote (Brazil/Argentina) Full Time Key Responsibilities Facilitate Scrum ceremonies with...  ...maintain steady progress and high productivity. Coach teams in agile principles and Scrum practices, promoting ownership,... 

SGS

Part Time Janitor / Cleaner Job at SGS

 ...criminal background check before his/her first day of employment Must have and maintain a...  ...work instructions in a safe, accurate and timely manner. Proven ability to manage and...  ...work a variety of day/night and weekend shifts. Ensures full compliance with the company... 

AtkinsRéalis

Architectural Intern - Summer 2026 Job at AtkinsRéalis

 ...Job Description WE ARE HIRING! AtkinsRalis is seeking an Architectural Intern to join our Alexandria, VA office. ABOUT US AtkinsRalis is a world-class engineering services and nuclear organization. For over 50 years, we've partnered with public and private...