Job Description

Position Summary
Prometheus Federal Services (PFS) is a trusted partner to federal health agencies and is seeking a Healthcare Scheduling Administrator. The candidate will own scheduling and staffing across multiple clinical and non-clinical programs. This role will set standards, make real-time decisions to keep coverage on track, and represent the organization in partnership with internal teams, partners, and clients, and drive measurable improvements in coverage, utilization, and compliance. 

Essential Duties and Responsibilities

• Develop, execute, and uphold enterprise scheduling and staffing policies and coverage standards for assigned programs.
• Author and adjust schedules daily/weekly across multiple sites and teams.
• Make real-time decisions to address callouts, census changes, and credentialing delays.
• Investigate and resolve timekeeping and scheduling issues, document decisions and resolutions.
• Coordinate with Onboarding and Credentialing teams to align clearance timelines with staffing needs.
• Own key metrics (coverage, schedule adherence, utilization, timekeeping) and implement improvements based on results.
• Prepare and present reports to internal leaders, partners, and government stakeholders as required.
• Lead or contribute to labor optimization projects (e.g., shift redesign, float pools, cross-training).

Minimum Qualifications

• Bachelor’s degree in Business, Healthcare Administration, or related field.
• Minimum four (4) years of workforce scheduling/operations experience (healthcare preferred).
• Experience in investigating and resolving significant scheduling/timekeeping issues that affect finance, service levels, and compliance.
• Skill in planning and carrying out major staffing requirements (surge plans, contingency coverage, ramps-up/downs) that materially impact operations and partner/clients' SLAs.
• Stakeholder management excellence: ability to negotiate operational adjustments with partners/clients and align multiple teams (Operations, Onboarding, Credentialing).
• Advanced proficiency with scheduling platforms and Excel; strong system orientation and recordkeeping discipline.
• Clear, concise communication, both written and verbal, with the ability to document decisions and present recommendations to leadership.
• Strong organization and time-management; able to prioritize independently in a fast-paced environment.
• Authorized to work in the U.S. indefinitely without sponsorship. 
• Ability to obtain public trust. 

Compensation & Benefits

PFS offers a benefits package that may include health, dental, and vision coverage; flexible spending accounts; disability and life insurance; retirement plan; paid time off; and other programs to support employees and their families. Learn more about PFS Benefits.

PFS benefits, compensation, and bonuses are determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, parental status, national origin, age, disability, genetic information, political affiliation, military service, or other status protected by law.

Accommodations

PFS is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application or interview process, please contact us at recruiting@pfs.us. Reasonable accommodations are available to ensure applicants with disabilities have equal access to the hiring process, in accordance with the Americans with Disabilities Act (ADA) and applicable laws.

Workplace Health, Safety, and Compliance

This position may be subject to client‑specific or government‑mandated vaccination, health, or safety requirements, which may change over time.

Texting Privacy Policy and Information:

• Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling.
• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
• Message frequency will vary depending on the application process.
• Msg & data rates may apply.
• Opt out at any time by texting "stop".

Job Tags

Full time, Contract work, Flexible hours, Shift work,

Similar Jobs