Job Description

We are looking for an Customer Service/Sales Representative to join our team. The representative will sell products and services offered by our company to current and new customers.

The ideal candidate will have prior experience in customer service, sales, or in a related field. Strong multitasking ability, and excellent follow-up skills. He/she will be an expert communicator with success in negotiation and client care.

Responsibilities: 

• Client Satisfaction – Communicate with customers and leads to identify and understand their needs.  Align value propositions with customer pain points to sell product/service. Demonstrate the functions and uses of the products or services to customers. Ensure client satisfaction through open discussion. Respond to and fix issues that arise throughout the sales cycle. Stay in constant contact with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Reporting –  Maintain daily reports of sales activities, including calls, orders, sales, lost business and any other issues. Provide periodic territory sales forecasts as requested.

Requirements: 

• Excellent interpersonal and customer service skills
• Proven organizational skills and demonstrable attention to detail
• Strong analytical and problem-solving skills
• Ability to function well in fast-paced environments
• Proficient with Microsoft Office Suite

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