Host/ Hostess - Graziano's Bird Road Restaurant Job at Grazianos Group, Miami, FL

K3k3Y2dTQy91WXB3WTlpZkVVOGc0SXdMSEE9PQ==
  • Grazianos Group
  • Miami, FL

Job Description

Summary:

Host or Hostess welcome patrons, escort them at designated table or in the lounge area and ensure quality of facilities and service.

Job Duties & Responsibilities

  • Greet guests and escort them at their table or within waiting area.
  • Provide guests with menus.
  • Assign patrons to tables suitable for their needs and according to the rotation so that servers receive an appropriate amount of seating.
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
  • Answer telephone calls and respond to inquiries or transfer calls when needed.
  • Take and prepare to-go orders.
  • Operate cash registers to accept payments for food and beverages. (not sure)
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and customers' concerns are addressed.
  • Inspect dining and serving areas to ensure cleanliness and proper setup.
  • Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.
  • Receive and record patrons' dining reservations.
  • Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
  • Plan parties or other special events and services.
  • Help coworkers to improve workflow and customer service.
  • Performs other related duties as assigned.

Required Skills/Abilities:

  • Excellent interpersonal and customer service skills.
  • Well-organized with ability to take and place food and beverage orders accurately.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Ability to function well in a high-paced and at times stressful environment.
  • Ability to operate point-of-sale systems.

Education and Experience:

  • Previous experience as a host/hostess preferred.
  • Must successfully complete restaurants training course.

Physical Requirements:

  • Prolonged periods of standing and walking.
  • Must be available to work evenings, weekends, and holidays.

Job Tags

Holiday work, Full time, Weekend work, Afternoon shift,

Similar Jobs

GTN Technical Staffing

Software Engineer - Java Job at GTN Technical Staffing

 ...Software Engineer - Java HIGHLIGHTS Location: New York, NY / San Francisco, CA (Hybrid...  ...: BOE Overall Purpose: Develops, documents, tests, debugs, and maintains...  ...Minimum Qualifications: Education and/ or experience typically obtained through completion of... 

Next Phase Construction, Inc.

Construction Office Assistant Job at Next Phase Construction, Inc.

Construction Office Assistant Location Walnut Creek, CA : Description: With over 18 years of experience, Next Phase Construction, Inc. is a premier...  ...within our office environment. You will provide administrative support to various departments and assist in maintaining... 

The Port Authority of New York & New Jersey

Maintenance Unit Supervisor, Aviation Department, JFK Airport Job at The Port Authority of New York & New Jersey

 ...offers a unique and challenging opportunity to serve as a key member of the electrical maintenance team at John F. Kennedy International Airport (JFK). The successful candidate will hold a wide range of responsibilities related to the maintenance and operation of the airport... 

Path Construction

Division Manager - Construction Job at Path Construction

 ...Path Construction is seeking an individual in the Dallas, TX area who is ready to step into...  ...aspects of the construction process and business in their current position but is...  ...satisfaction and, most importantly, the development and quality of our people drive our success... 

McCarthy Building Companies, Inc.

Construction Laborer Job at McCarthy Building Companies, Inc.

McCarthy is currently accepting applications for Union Laborers with experience on large construction jobsites. The Laborer role is essential and assists the project team in ensuring timely and successful completion of construction projects.Key Responsibilities~Maintain...