Host/ Hostess - Graziano's Bird Road Restaurant Job at Grazianos Group, Miami, FL

K3k3Y2dTQy91WXB3WTlpZkVVOGc0SXdMSEE9PQ==
  • Grazianos Group
  • Miami, FL

Job Description

Summary:

Host or Hostess welcome patrons, escort them at designated table or in the lounge area and ensure quality of facilities and service.

Job Duties & Responsibilities

  • Greet guests and escort them at their table or within waiting area.
  • Provide guests with menus.
  • Assign patrons to tables suitable for their needs and according to the rotation so that servers receive an appropriate amount of seating.
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
  • Answer telephone calls and respond to inquiries or transfer calls when needed.
  • Take and prepare to-go orders.
  • Operate cash registers to accept payments for food and beverages. (not sure)
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and customers' concerns are addressed.
  • Inspect dining and serving areas to ensure cleanliness and proper setup.
  • Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.
  • Receive and record patrons' dining reservations.
  • Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
  • Plan parties or other special events and services.
  • Help coworkers to improve workflow and customer service.
  • Performs other related duties as assigned.

Required Skills/Abilities:

  • Excellent interpersonal and customer service skills.
  • Well-organized with ability to take and place food and beverage orders accurately.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Ability to function well in a high-paced and at times stressful environment.
  • Ability to operate point-of-sale systems.

Education and Experience:

  • Previous experience as a host/hostess preferred.
  • Must successfully complete restaurants training course.

Physical Requirements:

  • Prolonged periods of standing and walking.
  • Must be available to work evenings, weekends, and holidays.

Job Tags

Holiday work, Full time, Weekend work, Afternoon shift,

Similar Jobs

BeloForm Craft

Event Staff Job at BeloForm Craft

 ...initiative, and reliability to everything they do. Job Description Beloform is seeking motivated and detail-oriented Event Staff to support the planning, setup, execution, and breakdown of live events. This role is ideal for individuals who enjoy fast-paced... 

Quatrro BSS

Accounting Manager Job at Quatrro BSS

Quatrro is a technology-enabled, cloud-based outsourcing firm thats changing the way companies think about accounting, human resources, and technology services. We provide...  ...On. Purpose of the Job: The Accounting Manager provides direct services to non-profit... 

Traveling With Tasha

Digital Marketing Coordinator - Travel Brand Job at Traveling With Tasha

 ...online presence of a growing travel-focused business. This role centers on creating and scheduling digital content, supporting social media strategy, managing basic email campaigns, and helping promote travel services, destinations, and planning resources. You'll collaborate... 

CompuNet Clinical Laboratories

Medical Laboratory Scientist/Technician Job at CompuNet Clinical Laboratories

 ...corporate integrity and safety policies of CompuNet Clinical Laboratories. Contribute to the overall effectiveness of CompuNet Clinical...  ...: Associates or Bachelor's degree (or equivalent) in Medical Laboratory Science (MLT/MLS/CLS). ASCP or AMT certification... 

Cabela's

Group Sales Manager-Frontend and Receiving Job at Cabela's

 ...world class customer service and ensures a pleasant and productive shopping experience for all customers. Meets or exceeds all...  ...Paid holidays Paid vacation Paid sick time Bass Pro Cares Fund And more! Bass Pro Shops is an equal opportunity...