Host/ Hostess - Graziano's Bird Road Restaurant Job at Grazianos Group, Miami, FL

K3k3Y2dTQy91WXB3WTlpZkVVOGc0SXdMSEE9PQ==
  • Grazianos Group
  • Miami, FL

Job Description

Summary:

Host or Hostess welcome patrons, escort them at designated table or in the lounge area and ensure quality of facilities and service.

Job Duties & Responsibilities

  • Greet guests and escort them at their table or within waiting area.
  • Provide guests with menus.
  • Assign patrons to tables suitable for their needs and according to the rotation so that servers receive an appropriate amount of seating.
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
  • Answer telephone calls and respond to inquiries or transfer calls when needed.
  • Take and prepare to-go orders.
  • Operate cash registers to accept payments for food and beverages. (not sure)
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and customers' concerns are addressed.
  • Inspect dining and serving areas to ensure cleanliness and proper setup.
  • Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.
  • Receive and record patrons' dining reservations.
  • Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
  • Plan parties or other special events and services.
  • Help coworkers to improve workflow and customer service.
  • Performs other related duties as assigned.

Required Skills/Abilities:

  • Excellent interpersonal and customer service skills.
  • Well-organized with ability to take and place food and beverage orders accurately.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Ability to function well in a high-paced and at times stressful environment.
  • Ability to operate point-of-sale systems.

Education and Experience:

  • Previous experience as a host/hostess preferred.
  • Must successfully complete restaurants training course.

Physical Requirements:

  • Prolonged periods of standing and walking.
  • Must be available to work evenings, weekends, and holidays.

Job Tags

Holiday work, Full time, Weekend work, Afternoon shift,

Similar Jobs

MT Huntley Road.

Embedded software engineer Job at MT Huntley Road.

 ...instruments increase the efficiency and effectiveness of chemists and engineers. Our products help develop profitable, green, and safe...  ..., Hardware, this position will be responsible for leading embedded software development and integration with electronics projects for a... 

Info Resume Edge

Remote Bookkeeper Job at Info Resume Edge

 ...We are looking for a detail-oriented Remote Bookkeeper with 1-2 years of experience to join our team. This role involves regular communication with clients, ensuring their books are up to date, and assisting with financial reports. You will be responsible for handling... 

Enterprise Medical Recruiting

Huntsville, AL Internal Medicine Job with Bonus Incentives & Stipend Job at Enterprise Medical Recruiting

 ...with a thriving outpatient clinic in the welcoming and vibrant community of Huntsville, Alabama. They are seeking an Internal...  ...High-volume patient panel opportunity~ Robust onboarding and outreach support with strong clinical staff Compensation & Benefits... 

First Heritage Mortgage

Digital Content Specialist Job at First Heritage Mortgage

 ...Marketing Department. This position will drive the SEO, digital media, and content marketing strategies that attract new business and...  ...Maintain and optimize a strategy for all FHM content to include social posts, blogs, videos, seasonal and/or market-driven communications... 

Cabela's

Group Sales Manager-Frontend and Receiving Job at Cabela's

 ...world class customer service and ensures a pleasant and productive shopping experience for all customers. Meets or exceeds all...  ...Paid holidays Paid vacation Paid sick time Bass Pro Cares Fund And more! Bass Pro Shops is an equal opportunity...