Host/ Hostess - Graziano's Bird Road Restaurant Job at Grazianos Group, Miami, FL

K3k3Y2dTQy91WXB3WTlpZkVVOGc0SXdMSEE9PQ==
  • Grazianos Group
  • Miami, FL

Job Description

Summary:

Host or Hostess welcome patrons, escort them at designated table or in the lounge area and ensure quality of facilities and service.

Job Duties & Responsibilities

  • Greet guests and escort them at their table or within waiting area.
  • Provide guests with menus.
  • Assign patrons to tables suitable for their needs and according to the rotation so that servers receive an appropriate amount of seating.
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
  • Answer telephone calls and respond to inquiries or transfer calls when needed.
  • Take and prepare to-go orders.
  • Operate cash registers to accept payments for food and beverages. (not sure)
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and customers' concerns are addressed.
  • Inspect dining and serving areas to ensure cleanliness and proper setup.
  • Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.
  • Receive and record patrons' dining reservations.
  • Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
  • Plan parties or other special events and services.
  • Help coworkers to improve workflow and customer service.
  • Performs other related duties as assigned.

Required Skills/Abilities:

  • Excellent interpersonal and customer service skills.
  • Well-organized with ability to take and place food and beverage orders accurately.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Ability to function well in a high-paced and at times stressful environment.
  • Ability to operate point-of-sale systems.

Education and Experience:

  • Previous experience as a host/hostess preferred.
  • Must successfully complete restaurants training course.

Physical Requirements:

  • Prolonged periods of standing and walking.
  • Must be available to work evenings, weekends, and holidays.

Job Tags

Holiday work, Full time, Weekend work, Afternoon shift,

Similar Jobs

South Seas

Front Desk Agent $20 per hour Job at South Seas

 ...maximizing room revenue and occupancy. RATE OF PAY Full-time, hourly at rate of $20.00 WHERE WILL YOU WORK? Front Office Operation - You...  ...either of our Welcome Gates. HOURS REQUIRED 40 hours per week, flexible schedule, will be required to work weekends and... 

Solstice Health

Family Practice Nurse Practitioner (FNP) Job at Solstice Health

 ...in Wisconsin. We are seeking an experienced Family Practice Nurse Practitionerwho is passionate about patient-centered care and eager to...  ...correspondence, and requests, including in-office visits and telemedicine, in alignment with the 24/7 unlimited access principles of... 

Zeno Power

Social Media and Marketing Specialist Job at Zeno Power

 ...federal, state, or local law. Social Media and Marketing Specialist We are looking for a highly driven Social Media and...  ...Support basic website content updates and collaborate on search engine optimization (SEO) initiatives to increase organic visibility. Key Qualifications... 

Mayo Clinic

Pathology Reporting Specialist - DLMP Job at Mayo Clinic

 ...documents, tests ordered, and patient case reports which allows the pathologists to focus on patient care. Tasks include transcribing pathology reports as well as research and administrative documents. Responsibilities may include: coordinate patient case correspondence/... 

CCV Sales

Industrial Designer Job at CCV Sales

 ...Prototyping & Visualization Produce hand sketches, 3D prints, and physical prototypes to quickly iterate on form and...  ...Anywhere program (up to 2 weeks per year) ~100% employer-paid medical plan option, plus additional coverage choices to fit your needs...