Job Description

Unleash Your Passion for Helping People: Be a Housing Program Facilitator

You will spend your days empowering individuals and families to achieve secure, affordable housing. You navigate the intricacies of housing programs with expertise, ensuring everyone gets the support they deserve. You're a champion for housing justice, and your work makes a tangible difference in lives.

This is your chance to make a difference .

As a Housing Program Facilitator, you'll :

• Become a housing expert: Guide applicants through the process, ensuring eligibility and access to vital housing programs.
• Master the program: Demystify wait lists, income verification, and program requirements with your sharp skills and knowledge.
• Connect and communicate: Build rapport with applicants, answer their questions with clarity, and navigate challenging situations with grace.
• Become a data detective: Analyze trends, generate reports, and keep everything organized for smooth program operation.
• Embrace the team spirit: Collaborate with colleagues, share expertise, and contribute to a supportive, values-driven environment.

You're a perfect fit if you:

• Thrive on helping others: Your passion for housing justice fuels your drive to make a difference.
• Love a good puzzle: You crack complex processes with ease and enjoy navigating intricate details.
• You can dodge, change direction and embrace healthy chaos.
• Communicate with confidence: You explain things clearly, answer questions patiently, and connect with people on a human level.
• Stay organized and on top of things: You juggle tasks with efficiency and ensure accuracy in everything you do.
• Embrace continuous learning: You're eager to grow, learn new skills, and become a housing program pro.

Bonus points if you:

• Have an Associate's Degree in Business or Public Administration (but experience and passion can open doors too!)
• Possess a year of experience in public housing, social services, or case management.
• Ace the Rent Calculation, Public Housing Specialist, and HCVP Specialist exams (we'll support you every step of the way!)

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