IT Technician Job at Peraton, Springfield, VA

L1N6ZGppaTl0STUvWXRlYUdVZ2w1WUFMR3c9PQ==
  • Peraton
  • Springfield, VA

Job Description

Program Overview

Nationwide program dedicated to maintaining IT infrastructure operations across TSA. Contract supports all US airports and 30+ US Embassy/Consulates international sites across 30 different countries where TSA is present

About The Role

Join Our Mission-Driven Team as an IT Technician– On-site in Springfield , VA

Peraton is seeking a Customer Technical Technician to be part of a high-impact, hands-on team supporting the U.S. Department of Homeland Security (DHS) at one of its critical warehouse locations in Springfield , VA. The IT Technician will play a pivotal role in keeping our nation’s transportation infrastructure running securely and efficiently. You’ll provide both remote and on-site support, ensuring end-user devices and network systems are fully operational for new installations and break/fix incidents.

This is a 100% on-site role with up to 25% travel , ideal for a tech-savvy professional who excels in a hands-on, fast-paced airport environment. If you have a passion for problem-solving, delivering exceptional customer service, and supporting national security, this is your chance to make a meaningful impact on a mission that truly matters.

Day to Day Work Responsibilities:

  • Provide hands-on technical support for a wide range of IT and network systems including:
    • Cisco switches, fiber backbones, and network infrastructure

    • Desktops, laptops, tablets, printers, scanners, and peripherals

    • Communication equipment (VoIP phones, cell phones, VTC units)

    • Transportation security systems such as duress alarms and Electronic Time and Attendance System (eTAS) clocks
  • Troubleshoot and resolve hardware, software, and network issues both remotely and in-person.
  • Perform installation and configuration of end-user devices such as laptops, mobile devices, VTC units, and other peripherals.
  • Support infrastructure components like fiber backbones, patch panels, and network interconnectivity, ensuring secure and reliable communications.
  • Log and manage updates through a ticketing system, maintaining accurate asset and configuration records.
  • Conduct routine IT inventory audits, update cabinet documentation, and ensure equipment records are current.
  • Partner with Peraton leadership to recommend technology and process improvements that enhance service delivery and customer experience.
  • Deliver support with a professional presence — often directly assisting senior government personnel in high-profile environments.
  • Provides technical support for end user devices hardware (laptops, desktops, printers, tablets, mobile devices) and peripherals, software (COTS, GOTS, Web), network infrastructure (routers, switches, etc.), Voice over Internet Protocol (VoIP), audiovisual display systems, analog and wireless technologies.
  • Schedules and coordinates customer desk-side support for the installation of new software or to performance hardware or software break/fix activities.
  • Investigates and resolves all connectivity issues related to end-user, site infrastructure and STIP IT equipment.

#TSAImpact

Qualifications

Basic Qualifications:

  • Bachelor’s degree and 0 years’ experience or Associate’s degree and 2 years’ experience or HS diploma/equivalent and 4 years relevant experience.  
  • U.S. Citizenship required; Must have the ability to obtain / maintain a DHS Entrance on Duty (EOD) clearance.
  • Experience supporting end-user IT hardware and software in a desk-side or field service environment.
  • Experience supporting variety of IT technologies (Laptops, Mobile devices, etc.)
  • Physical ability to:
    • 4+ hours per day walking long distances within the airport and offices to support customer equipment.
    • Kneel, bend, or reach under desks and cabinets and ability to connect patch cables from patch panel to network switch.
    • Lift up to 40-50 lbs. and push/pull equipment carts.

Preferred Qualifications:

  • Prior experience supporting DHS or other federal agencies.
  • Industry certifications such as CompTIA A+, Network+, Cisco, or Microsoft credentials.
  • Familiarity with Cisco switch installations and complex fiber backbone configurations.
  • Working knowledge of Cat6 and fiber patching, installation, and repairs.
  • Excellent communication skills and the ability to support senior-level government staff with professionalism.

SCA / Union / Intern Rate or Range

Details

Target Salary Range: $39,000 - $62,000. This represents the typical salary range for this position based on experience and other factors.

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Job Tags

Contract work, Internship, Remote job, Long distance,

Similar Jobs

LRS TRANSPORTATION SOLUTIONS

Class A CDL Driver Job at LRS TRANSPORTATION SOLUTIONS

 ...You are home daily with this driving position. This position operates in OR and WA. The average weekly pay is $1600 with this dedicated route. Drivers would pick up freight and deliver locally. Transportation is needed to get to the location and back home daily.... 

The Gallery at Spokane

Full-Time Med Tech Job at The Gallery at Spokane

 ...approved COVID-19 vaccination, as well as any subsequent booster doses, as recommended by the Centers for Disease Control and Prevention (CDC). To facilitate and further encourage COVID-19 vaccinations, Stellar periodically organizes onsite vaccination clinics at its various... 

Cartier

Operations Manager Job at Cartier

Cartier seeks an Operations Manager in Dallas to oversee boutique operations, ensuring compliance and operational excellence....  ...inclusive team environment. Candidates should have 5-8 years of luxury retail operations management experience and a business-related degree.

Huble

CX Marketing Consultant (South Africa) Job at Huble

 ...global partner of the year! We are a global HubSpot, AI, marketing & creative consultancy enabling mid-market and enterprise businesses move faster...  ...you should have the following: Extensive experience in digital marketing, preferably in a client-facing consulting or... 

Family Inceptions

Strategic Content Writer & Multimedia Coordinator Job at Family Inceptions

 ...compassionate services that empower intended parents, surrogates, and egg donors. Who Were Looking For Were seeking a Strategic Content Writer & Multimedia Coordinator whos not just creative, but a natural storytellersomeone who can infuse heart, clarity, and...