Job Title: Italian Reservation Agent
Location: Malta (On-site)
Language Requirements: Native Italian & Professional English
Job Description:
We are seeking enthusiastic and motivated Italian Reservation Agents to join a dynamic international team in Malta. This is an exciting opportunity for local candidates with a passion for customer service and a strong command of both Italian and English. As part of our global environment, you will engage with international clients, contributing to seamless reservations and providing top-tier customer support.
Key Responsibilities:
Handle reservations and inquiries via phone, email, and chat in both Italian and English.
Provide exceptional customer service, ensuring customer satisfaction.
Assist with bookings, cancellations, and modifications of reservations.
Maintain accurate and up-to-date records of all reservations.
Collaborate with the international team to enhance the customer experience.
Skills & Qualifications:
Native Italian speaker with a professional level of English (written and spoken).
Strong communication and interpersonal skills.
Previous experience in customer service, especially in a reservation or hospitality setting, is a plus.
Ability to thrive in a fast-paced, international environment.
Why Join Us?
Career Growth: Excellent opportunities for personal and professional development in a multinational setting.
International Environment: Work with people from around the world in a dynamic and supportive atmosphere.
Competitive Salary & Benefits: Attractive salary package and career progression based on performance.
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