Italian Reservation Agent (Malta) Job at Best Hire, Malta

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  • Best Hire
  • Malta

Job Description

Job Title: Italian Reservation Agent

Location: Malta (On-site)

Language Requirements: Native Italian & Professional English

Job Description:
We are seeking enthusiastic and motivated Italian Reservation Agents to join a dynamic international team in Malta. This is an exciting opportunity for local candidates with a passion for customer service and a strong command of both Italian and English. As part of our global environment, you will engage with international clients, contributing to seamless reservations and providing top-tier customer support.

Key Responsibilities:

  • Handle reservations and inquiries via phone, email, and chat in both Italian and English.

  • Provide exceptional customer service, ensuring customer satisfaction.

  • Assist with bookings, cancellations, and modifications of reservations.

  • Maintain accurate and up-to-date records of all reservations.

  • Collaborate with the international team to enhance the customer experience.

Skills & Qualifications:

  • Native Italian speaker with a professional level of English (written and spoken).

  • Strong communication and interpersonal skills.

  • Previous experience in customer service, especially in a reservation or hospitality setting, is a plus.

  • Ability to thrive in a fast-paced, international environment.

Why Join Us?

  • Career Growth: Excellent opportunities for personal and professional development in a multinational setting.

  • International Environment: Work with people from around the world in a dynamic and supportive atmosphere.

  • Competitive Salary & Benefits: Attractive salary package and career progression based on performance.

Job Tags

Local area,

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