Job Description

Mindoula Health Inc. is seeking a highly skilled Accounts Receivable (AR) Manager to oversee the AR and collections functions within our medical billing operations. The AR Manager will be a critical member of the accounting team reporting directly to the Controller, and working closely with the Billing Manager. 

Essential Duties and Responsibilities: 

• Lead and manage a team of at least two Accounts Receivable team members supporting AR and collections activities.
• Assign collection tasks to team members in alignment with productivity tracking and established performance standards.
• Develop and implement corrective action plans if minimum productivity standards are not met.
• Generate and analyze insurance A/R reports related to mental health billing.
• Oversee the investigation of unpaid insurance claims to ensure they do not age beyond 45 days.
• Resolve escalated unpaid insurance claims, preventing them from aging beyond 60 days.
• Review and manage correspondence from insurance carriers regarding denied claims, overpayments, and adjustments.
• Handle complex outstanding accounts and drive timely resolution.
• Collaborate with the Billing Manager to analyze department trends and recommend operational improvements.
• Contact patients regarding unpaid balances, coordinating payment plans and settlements as needed.
• Communicate with Billing Manager regarding payment and adjustment postings for Accounts Receivable activity. 
• Assist with month-end procedures and reports as needed.

Education & Work Experience:

• High school diploma or GED required
• Minimum 5 years of work experience in similar position required
• Medical Billing & Coding Certification is highly preferred
• Proficiency in medical billing software required, EZClaim, Insync, and Availity preferred.
• Must have sufficient endurance and motivation to perform repeated tasks and respond quickly to requests for assistance from providers and company management
• Experience managing others preferred. 
• Bilingual candidates are a plus.

Skills Required:

• Ability to read and interpret various insurance companies' EOBs from various insurance providers. 
• Proficient in iOS, Google Suite and/or Microsoft Office Suite.
• Professional and clear writing and verbal communication skills.
• Detail oriented with solid organization and time management skills.

Location: 

This is a 100% remote position that must be located in the United States. 

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