Job Description

City Jacksonville

State FL

Remote NO

Department Nursing

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and  comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

The Medical Assistant (MA) in the Mayo Clinic Oncology Department plays a vital and dynamic role, encompassing a broad range of responsibilities. This position requires a highly adaptable individual who is cross-trained to perform both front-office and back-office duties, contributing significantly to patient care and clinic operations.  This role offers a degree of autonomy, with Medical Assistants working independently at times, alongside a supportive team environment. Please note that this position does not involve assisting with specialized procedures.

Key Responsibilities:

• Perform phone triage, assessing patient needs and directing calls appropriately.

• Retrieve and manage patient records, ensuring accuracy and confidentiality.

• Assist patients with FMLA paperwork, providing necessary documentation and support.

• Administer injections as directed by clinical staff.

• Room patients, prepare them for examinations, and gather initial patient information.

• Process prescription refills efficiently and accurately.

• Manage genomic testing requisitions, ensuring all necessary steps are followed.

• Work independently on assigned tasks while also collaborating effectively as part of the healthcare team.

• Medical Assistants in the Oncology Clinic are cross-trained.

Qualifications

High school diploma or GED equivalent. Graduate from a Medical Assistant diploma or associate degree program or hold an active Medical Assistant certification (CMA), or registration (RMA) or Certified Clinical Medical Assistant (CCMA) certification. Maintains Basic Life Support (BLS) competency. Active Medical Assistant certification (CMA), or registration (RMA) or Certified Clinical Medical Assistant (CCMA) is preferred.  Experience in an Oncology setting is preferred.

Excellent communication skills (verbal and written). Experience working in a team environment. Computer proficiency required, including prior experience with electronic medical record systems. Ability to work daytime hours, flexibility may be required to meet staffing needs. Ability to adapt to unpredictable situations within the work setting. 

Exemption Status

Nonexempt

Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended.

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday-Friday; 7:00am-5:30pm

Weekend Schedule

N/A

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.  Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" .  Mayo Clinic participates in  E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Casie Johnson

Job Tags

Full time, Remote work, Monday to Friday, Flexible hours, Weekend work,

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