Network Engineer Washington, DC [Onsite] irfan Job at ESR Healthcare, Washington DC

L0MzZGhTSzZ2WTkzWk5hY0VVUWo0b3NPSGc9PQ==
  • ESR Healthcare
  • Washington DC

Job Description

Network Engineer Washington, DC [Onsite]
Experience :  10+ Years
Duration : Contract

 

 
Passport No & LinkedIn is Mandatory

 
MANDATORY SKILLS:
SD-WAN, Cisco, CSAT

 
Description: 
Assist with the roll-out of new SD-WAN, access point, and UPS hardware in conjunction with delivery of new Direct Internet Access (DIA) circuits to clients remote offices (~68 locations) • Coordinate with on-site personnel client to locate hardware in stock room and provide guidance on connecting to power and network/console for configuration • Remotely configure hardware prior to shipping to service location • Coordinate with Clients teams and third-party suppliers, as necessary, for shipment to and receipt of hardware at service location • Lead remote technicians in installing/deploying hardware at service location • Lead remote technicians in connecting hardware to newly delivered internet circuits • Perform validation testing of hardware and new circuit once installed/deployed at service location • Ensure hardware is added to appropriate management and monitoring platforms (e.g., Fortinet, Cisco Meraki, SolarWinds, etc.) • Work with remote technicians to identify hardware at service location for disposal and ensure return and/or disposal of that hardware • Troubleshoot any deployment issues that may arise with routing/SDWAN configuration, UPS health, wireless Access Point configuration, etc. Act as Level/Tier 3 support for network disruptions (“incidents”) that occur during business hours • Troubleshoot incidents that are escalated by Tier 1/Tier 2 staff for remote offices, such as failed equipment, prolonged circuit carrier and/or power outages, etc. • Troubleshoot any incidents occurring at four data center locations ,Complete routine operational requests such as: • Minor firewall policy modifications (e.g., update address objects with new IPs) • Modify switchport configurations • Maintain/update documentation in systems of record (NetBox, ServiceNow, Infoblox, etc.) • Gather data/evidence for audits regarding the security of network devices

 
To adhere to quality standards, regulatory requirements and company policiesTo ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen CasesTo participate or contribute on EN business in creation of proposals to drive Service improvement plans.To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team.To provide support for on call escalations /L3 level support and doing incident & problem managementWork on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives.

 

Job Tags

Full time, Contract work, Remote job,

Similar Jobs

RSMC Services, Inc

Locum Tenens Pediatric Dentist - Mondays Only Job at RSMC Services, Inc

 ...Locum Tenens Pediatric Dentist Mondays Only Location: New City, NY Company: RSMC Services, Inc. (Dental-Only Staffing & Recruiting) Position Highlights Role: Locum Tenens Pediatric Dentist Schedule: Mondays, 8:00 AM 6:00 PM Dates Needed:... 

Houston Methodist

Patient Services Specialist PRN - Medical Center - Bilingual Spanish Job at Houston Methodist

 ...addressing situations of necessary information disclosure; including confidentiality and mandated reporting of information to include federal, state, and organization. FINANCE ESSENTIAL FUNCTIONS ~ Enters basic insurance and demographic information into... 

Aphios Corporation

Fractional Biotech CFO — IPO Readiness & Growth (Part-Time) Job at Aphios Corporation

A clinical-stage biotechnology company is seeking a Part-Time CFO with exceptional IPO experience. The role involves leading financial strategies and preparing for public-market readiness. Ideal candidates should have over 10 years of financial leadership in biotech, knowledge... 

Recovery Resource Council

SSVF Health Care Navigator Job at Recovery Resource Council

 ...maintain health care services, as well as their strengths, limitations, risk factors, and supports. The HCNs focus is on community services, outreach, and referrals while also working with the interdisciplinary team to develop a care plan. The HCN should provide care... 

StaffDash

Travel EMT Job at StaffDash

 ...Position: EMT-B Location: Port Arthur, TX Job Type: Travel Assignment Overview: Join a private EMS company providing 911 emergency services and inter-facility transfers (IFTs) in Port Arthur, TX. This is a 16-week assignment designed for experienced...