Center Veterinary Clinic is a respected veterinary practice in the San Diego community, blending advanced and urgent care with a compassionate, community-focused approach for over 30 years. Our high-quality, fast-paced environment delivers comprehensive services including specialized treatments like endoscopy, acupuncture, progressive pain management, and integrative wellness care.
Our modern facility features full IDEXX in-house laboratory capabilities, a Cubex inventory system, and eight examination rooms within a workflow designed for maximum efficiency. With multiple Registered Veterinary Technicians (RVTs) providing strong clinical support, we maintain exceptional patient flow so our veterinarians can focus on practicing outstanding medicine.
What Sets Us Apart
Located in San Diego, join a practice where innovation meets heart in one of California's most desirable coastal cities. Experience a rare opportunity to build a career—not just a job—with a team that values both clinical excellence and personal fulfillment.
About This Role:As a Client Care Representative, you'll be the warm, welcoming face of our veterinary practice! In this vital front-line position, you'll create positive first impressions with our clients and set the tone for their entire experience with us.
You'll be the compassionate bridge between our clients and their beloved pets' care, guiding pet parents through appointments, answering questions, and ensuring smooth operations at our reception area. This role combines your people skills, organizational abilities, and genuine love for animals to help us deliver exceptional veterinary care.
Creating Exceptional First Impressions: You'll warmly greet clients and their pets, making them feel welcome and valued from the moment they contact our practice.
Communication Excellence: You'll skillfully manage multi-line phone systems, gather and document important information accurately, and convey pet care instructions clearly and compassionately.
Appointment Wizard: You'll masterfully schedule, confirm, and manage appointments while efficiently handling check-ins and check-outs with proper documentation.
Team Coordination: You'll promptly alert appropriate departments when patients arrive, distribute daily schedules, and ensure patient files are properly prepared and updated.
Professional Environment: You'll maintain an inviting, clean, and organized reception area that helps create a positive experience for clients and their pets.
Comprehensive Benefits: Health, dental, and vision insurance, plus 401k with company match
Growth Opportunities: Continuing education and professional development support
Work-Life Balance: PTO and mental health assistance
Perks: Employee discounts on services, a scrub allowance, and a referral program
A Welcoming Team: We’re a hard-working and collaborative team where your voice matters!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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