About Pearl
Pearl is shaping the future of dentistry with a suite of AI solutions developed to establish higher standards of quality and care for patients worldwide. Since 2019, our team has engineered FDA-cleared computer vision capabilities for interpretation of dental imagery — industry-leading capabilities which clinicians, practice owners, labs and insurers use to elevate the efficiency, accuracy and consistency of dental care around the world.
Who We're Looking For
The Partner Success Manager is a pivotal role responsible for managing relationships with Pearl AI's integration partners, ensuring post-sale support and long-term success. You will create tailored training content, deliver education, and foster collaboration to ensure partners are equipped to deploy and utilize Pearl's platforms effectively. This role works cross-functionally with internal teams and directly with partners to optimize integration outcomes, enhance customer satisfaction, and reduce churn.
Key Performance Indicators (KPIs):
Other Performance Indicators:
Feedback Implementation: Quality and frequency of actionable feedback provided to the Product team.
What You'll Need to Succeed
What We Offer:
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