Patient Services Representative Job at Midwest Vision Partners, Southfield, MI

K3kzYmd5VzJ1WTkwWjllYkVFa2k1WUVQ
  • Midwest Vision Partners
  • Southfield, MI

Job Description

Greet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed.


Schedule: M-F 7:30 -9am, 8 1/2 hour shift with 1/2 hour lunch

What you will be doing

  • Greet and check in patients in a friendly, courteous, and professional manner.
  • Accurately enter/update/verify insurance information and patient demographics and work with several medical computer programs.
  • Completes patient registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for registration.
  • Prepares paperwork for patient visits.
  • Verifies patient benefits and eligibility, when needed. Collects all necessary co-pays, deductibles, and co-insurance, as needed. Responds to questions regarding accounts status, payment arrangements, and concerns. Resolves billing or charge disputes or forwards problem accounts to the appropriate individual for resolution.
  • Monitors patient flow, adjusts workflows, and notifies the clinical staff of any pertinent information and changes.
  • Acts as a liaison between patients, guests, back office staff and providers.
  • Reconciles cash against daily charge and cash reports.
  • Schedule and confirm patient appointments as needed.
  • Create, distribute, and file new patient charts/medical records.
  • Perform clerical tasks such as copying, sorting, scanning, and faxing.
  • Properly check out patients, including collecting appropriate co-pays, past due balances, and fees; ensuring proper completion of all forms; updating medical records as needed, etc.
  • Keep the front desk area and waiting room clean and tidy and re-stock with necessary supplies
  • Comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook.
  • Perform any other duties as assigned

What you know

Required

  • High school diploma or GED
  • Strong verbal and written communication skills


Desire

  • Telephone operator or high call volume experience
  • Entry Level

What you will receive

  • Competitive wages
  • Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
  • Generous paid time off (PTO) program
  • Seven (7) company paid holidays
  • 401(k) retirement plan with company match
  • An organization focused on People, Passion, Purpose and Progress
  • Inspirational culture

About Midwest Vision Partners

Midwest Vision Partners was founded in 2019 to build a premier eye care platform in partnership with Alpine Investors, a San Francisco-based private equity firm. Alpine is a strong supporter of MVP, given their PeopleFirstâ„¢ philosophy, unparalleled track record, significant financial resources, and a commitment to building a platform that includes physician leadership at the highest levels.

Headquartered in Chicago, our mission is to provide world-class support to ophthalmologists and optometrists, enabling them to focus on improving patients' vision to help people live their best lives. Today, MVP's network consists of 16 practices, 125 physicians, and roughly 1500 employees providing medical and surgical eyecare services at over 60 locations throughout the Midwest. We strive to be the premier provider of eyecare in the Midwest through a culture of collaboration and excellence.

Job Posted by ApplicantPro

Job Tags

Holiday work, Full time, Temporary work, Shift work,

Similar Jobs

94 Old Short Hills Road

Registered Nurse (RN), Labor & Delivery Job at 94 Old Short Hills Road

 ...Location: Cooperman Barnabas Medical Ctr Department Name: Labor & Delivery Req #: 0000224584 Status: Hourly Shift: Evening Pay...  ...of Saint Barnabas Medical Center and the Department of Nursing. Practices in accordance with the State Nurse Practice Act, American... 

Wellbe Senior Medical

Nurse Practitioner Job at Wellbe Senior Medical

 ...across the country! Job Description: What Telehealth - Nurse Practitioners Love About WellBe: $20,000.00 si gn on bonus. Competitive...  ...) 1+ year delivering clinical care via video-enabled telemedicine Prior healthcare experience in areas of medical... 

North Carolina Community Health Center Association

CFO Job at North Carolina Community Health Center Association

 ...Officer to oversee all financial aspects of our organization. The CFO will be responsible for financial planning, budgeting, cash flow...  ...financial analysis, and risk management. This role will play a key part in strategic decision-making and ensuring the financial health... 

ABC Supply Co., Inc

CDL Delivery Truck Driver Job at ABC Supply Co., Inc

 ...If youre a licensed CDL Driver looking to advance your career with a nationally established...  ...Completing a thorough load check on your truck before leaving the branch, ensuring that...  ...and random drug screens are required Straight truck experience is preferred Semi... 

National Mortgage Staffing

Bilingual Loan Officer Assistant- In Office Job at National Mortgage Staffing

 ...Loan Officer Assistant (Spanish-Bilingual) Location: In-Office | Piscataway, NJ Salary: $50,000 Employment Type: Full-Time Our client is seeking a professional, bilingual (Spanish-English) Loan Officer Assistant to join their team in Piscataway, NJ. This...