Job Description

Job Title: Product Owner with CIAM


Location: Toronto, ON (Onsite)


Job Type: Contract



Responsibilities:

• Product Ownership & Vision
• Define and maintain the product roadmap for CIAM capabilities (registration, authentication, consent, identity proofing, etc.)
• Own the product backlog; prioritize features based on value, risk, compliance, and customer impact
• Translate business requirements into epics, features, and user stories
• CIAM Expertise
• Work closely with architects and engineers to design secure, scalable CIAM solutions (OAuth2, OIDC, SSO, MFA, identity federation, etc.)
• Ensure CIAM solutions meet regulatory, privacy, and security standards.
• Stakeholder Collaboration
• Serve as the liaison between business units, developers, compliance, and UX teams
• Lead grooming sessions, sprint planning, and product demos
• Communicate effectively with executive stakeholders and translate technical topics into business value
• Customer-Centric Focus
• Advocate for frictionless and secure digital identity journeys
• Analyze customer feedback and usage data to continuously improve CIAM features
• Ensure accessibility, inclusivity, and usability of CIAM experiences across channels (web, mobile, APIs)
• Qualifications:
• 5+ years of experience as a Product Owner or Product Manager in technology, with at least 2+ years focused on CIAM, IAM, or security domains
• Solid understanding of CIAM concepts and technologies (e.g., FIDO,OAuth2, OpenID Connect, SAML, MFA, identity verification)
• Experience with identity platforms such as Ping Identity or custom IAM solutions
• Strong communication and interpersonal skills to bridge technical and non-technical stakeholders
• Agile/Scrum experience; ability to write clear user stories and acceptance criteria
• Experience in the financial services sector
• Familiarity with Zero Trust architecture and customer authentication patterns (e.g., step-up auth, adaptive MFA)
• Product certification (e.g., CSPO, SAFe PO/PM) is a plus
• Comfortable leading cross-functional teams and managing conflicting priorities
• Passionate about digital identity and the evolving landscape of customer trust and security

Skills :

• Product Owner
• CIAM
• IAM
• OAuth2, OIDC, SSO, MFA, identity federation, etc.

Job Tags

Similar Jobs