Relationship Banker Job at Arvest Bank, Norman, OK

L2lyWWhDVzR2WXh5WTlpWUZFUW43WWtJRmc9PQ==
  • Arvest Bank
  • Norman, OK

Job Description

Position Summary: The Relationship Banker will primarily focus on product sales and customer service, developing new customer relationships and strengthening existing ones. Responsibilities include providing expert product advice, transacting business accurately, and problem resolution per established procedures and regulations.

Position Levels:

  • Level 1 - Training: Focus on training and development with a mentor. Progress to Level 2 depends on successful completion of training.
  • Level 2 - Proficient: Works independently with general guidance on complex tasks. Demonstrates superior product knowledge and selling skills. Advancement to Level 3 upon recommendation of management.
  • Level 3 - Advanced: Demonstrates initiative and resolves problems independently. Serves as a mentor to Level 1 associates.
  • Level 4 - Management Track: Assumes a leadership role, planning and executing activities for the branch, covering manager’s responsibilities as needed.

Essential Duties and Responsibilities:

  • Contribute to branch sales goals using a consultative sales approach, identifying customer needs, and offering solutions.
  • Make outbound calls to generate sales and strengthen customer relationships.
  • Facilitate consumer loan applications and closings, working with centralized underwriting.
  • Deliver exceptional customer service, acknowledging and addressing customer complaints.
  • Open and process complex deposit accounts.
  • Maintain in-depth product knowledge and support customer usage of bank services.
  • Participate in branch promotions and marketing initiatives.
  • Comply with bank policy, laws, and regulations, including BSA/AML requirements.

Team Accountabilities:

  • Achieve branch sales goals and uphold the Arvest Mission Statement.
  • Maintain cooperation and rapport with associates for efficient operations.

Supervisory Responsibilities: Level 4 Only

  • May supervise associates, ensuring compliance training and adherence to policies and procedures.

Qualification Requirements:

Education and Experience:

  • High School Diploma or GED required. NMLS SAFE Act Registration needed.
  • Sales and customer service experience preferred.

Skills and Abilities:

  • Reliable attendance and punctuality.
  • Cooperative work style and cordial customer service.
  • Ability to multitask and work under stress.
  • Familiarity with office equipment and personal computers.

Physical Demands:

  • Regularly required to stand, walk, sit, talk, and hear.
  • Occasional lifting of up to 25 pounds and travel within the US.

Work Environment:

  • Moderate noise level in the work environment.

Pay Range: $19.46 - $23.11 per hour

Job Tags

Hourly pay,

Similar Jobs

Texas Nursing Services

Director of Emergency Services Job at Texas Nursing Services

 ...Director of Emergency Services Location: Tallahassee, FL Schedule: Full-Time, Days Salary: 115,000 145,000/year (based on experience...  ...and service excellence initiatives. Optimize Resources: Manage budgets, staffing, and workflows to maximize efficiency.... 

ATS Institute of Technology, Nursing School

Test Proctor Job at ATS Institute of Technology, Nursing School

 ...helping students achieve their dreams since 1998, we are looking for a passionate and dedicated individual to step into the role of Test Proctor. If you thrive in an environment that motivates students and enhances their learning experience, this opportunity is for you!... 

Renuity

Window installer Job at Renuity

 ...Mad City Windows & Baths, a Renuity Company Window Installer Earn up to $80,000/yr Receive up to a $1000 Sign on Bonus Mad City Windows & Baths, a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful... 

DentalWorks

Ortho Assistant/RDA Job at DentalWorks

 ...service to our employees facilitates professional and personal growth in their dental career. We are looking for experienced ortho RDAs. We have state of the art dental offices that operate like a group practice where we offer general dentistry and specialty.... 

Green Top Farms

Driver Helper/Driver Job at Green Top Farms

Green Top Farms was founded by a farmer-turned-public-school-teacher who was troubled by the lack of fresh, nutritious foods for many New York families. For the last seven years we have built a high volume food service, catering and delivery business. Throughout that ...