Relationship Banker Job at Arvest Bank, Norman, OK

L2lyWWhDVzR2WXh5WTlpWUZFUW43WWtJRmc9PQ==
  • Arvest Bank
  • Norman, OK

Job Description

Position Summary: The Relationship Banker will primarily focus on product sales and customer service, developing new customer relationships and strengthening existing ones. Responsibilities include providing expert product advice, transacting business accurately, and problem resolution per established procedures and regulations.

Position Levels:

  • Level 1 - Training: Focus on training and development with a mentor. Progress to Level 2 depends on successful completion of training.
  • Level 2 - Proficient: Works independently with general guidance on complex tasks. Demonstrates superior product knowledge and selling skills. Advancement to Level 3 upon recommendation of management.
  • Level 3 - Advanced: Demonstrates initiative and resolves problems independently. Serves as a mentor to Level 1 associates.
  • Level 4 - Management Track: Assumes a leadership role, planning and executing activities for the branch, covering manager’s responsibilities as needed.

Essential Duties and Responsibilities:

  • Contribute to branch sales goals using a consultative sales approach, identifying customer needs, and offering solutions.
  • Make outbound calls to generate sales and strengthen customer relationships.
  • Facilitate consumer loan applications and closings, working with centralized underwriting.
  • Deliver exceptional customer service, acknowledging and addressing customer complaints.
  • Open and process complex deposit accounts.
  • Maintain in-depth product knowledge and support customer usage of bank services.
  • Participate in branch promotions and marketing initiatives.
  • Comply with bank policy, laws, and regulations, including BSA/AML requirements.

Team Accountabilities:

  • Achieve branch sales goals and uphold the Arvest Mission Statement.
  • Maintain cooperation and rapport with associates for efficient operations.

Supervisory Responsibilities: Level 4 Only

  • May supervise associates, ensuring compliance training and adherence to policies and procedures.

Qualification Requirements:

Education and Experience:

  • High School Diploma or GED required. NMLS SAFE Act Registration needed.
  • Sales and customer service experience preferred.

Skills and Abilities:

  • Reliable attendance and punctuality.
  • Cooperative work style and cordial customer service.
  • Ability to multitask and work under stress.
  • Familiarity with office equipment and personal computers.

Physical Demands:

  • Regularly required to stand, walk, sit, talk, and hear.
  • Occasional lifting of up to 25 pounds and travel within the US.

Work Environment:

  • Moderate noise level in the work environment.

Pay Range: $19.46 - $23.11 per hour

Job Tags

Hourly pay,

Similar Jobs

PandaTree

Spanish Online Tutor for Children Job at PandaTree

 ...Do you love helping children learn Spanish? And are you looking for a fun and flexible part-time job? Do you want to work from the comfort...  ...We are growing and looking for native-fluency Spanish-speaking tutors to provide one-on-one and small group tutoring for children.... 

Memoir Agency LLC

Event Staff Job at Memoir Agency LLC

 ...as we redefine the art of storytelling. Position Overview: Event Ambassadors will provide excellent guest service to ensure...  ...assigned. Reliable forms of communication & transportation Staff provide their own attire, with approval (black pants & shirts are... 

Team Builder Recruiting

Commercial Roofer Job at Team Builder Recruiting

 ...Commercial Roofer Belleville, PA Looking to use your hands-on skills to build a long-term career in commercial roofingwith paid training, steady work, and room to grow? Why you'll love working with us: Build A Career: Launch your career in roofing by receiving... 

BAE Systems

Principal Opto-Mechanical Engineer Job at BAE Systems

 ...Description BAE Systems is seeking a proactive Principal Mechanical Engineer with analytical capabilities and demonstrated technical expertise...  ...work, it will take the form of a Hybrid Work Format, with time split between working onsite and remotely. Required Education... 

Agate CPA

Accounting Manager Job at Agate CPA

 ...Role: Accounting Manager Location: Remote, US-based candidates only Benefits: ~24 days PTO annually ~401(k) match ~100%...  ...years of accounting experience in a public accounting firm or outsourced accounting environment, recent experience must be in a fully...