Remote Customer Support Specialist- Be Part of our team Job at A-Nu Virtual Solutions, LLC, Gainesville, FL

L1NyZGhTbTN0WXQzWU5pY0VVOGo0WW9MSEE9PQ==
  • A-Nu Virtual Solutions, LLC
  • Gainesville, FL

Job Description

Why You’ll Love This Job

We believe that great customer service comes from people who are empowered, equipped, and trusted. If you enjoy working from home with the right tools—and want to join a supportive, mission-driven team—this position is for you. You’ll have the flexibility of remote work, the stability of regular hours, and a real opportunity to help shape the customer experience.

What We’re Looking For

  • Experience: 3–6 months in customer service or call center roles. Remote work experience is a plus.

  • Typing & Accuracy: Ability to type at least 40 WPM with good accuracy. Mistakes can happen—but you care enough to catch and correct them.

  • Home Office Setup:

    • Windows PC (Win 10 or 11) with at least 2 GB RAM and a processor 2 GHz+ (Intel or AMD).

    • Wired internet connection only (no WiFi), with speeds of at least 25 Mbps download / 10 Mbps upload .

    • USB headset with a mic. And a quiet place to work—no continuous background noise.

  • Communication Skills: Great verbal and listening skills; friendly, clear, and helpful tone.

  • Self-Starter: You can manage yourself, learn quickly, adapt to policies, and consistently meet targets.

  • Availability: At least 20 hours/month ; more if you want.

  • Trust & Integrity: Must pass background checks; protect customer privacy and confidentiality at all times.

What You’ll Do Day-to-Day

  • Handle/support customer interactions via calls, chat, and email .

  • Keep records, follow up on issues, and ensure problems are resolved.

  • Meet quality and speed targets (response times, resolution metrics, etc.).

  • Share feedback and help us improve customer support policies and workflows.

Job Tags

Full time, Work experience placement, Remote work, Home office,

Similar Jobs

Confidential

Fire Alarm Designer Job at Confidential

 ...We are seeking an experienced Fire Alarm Designer to join our team. This role is responsible for creating and developing fire alarm system designs that meet project specifications, local codes, and industry standards. The ideal candidate will have strong technical knowledge... 

Burke's

Assistant to the Athletic Director, 12-15 Hours/Week Job at Burke's

 ...Position Description Burkes seeks an Assistant to the Athletic Director to help support our robust Upper School athletics program by collaborating closely with the Athletic Director. Responsibilities for the school year fall from August to May. Job Responsibilities... 

Clean Harbors

CDL A Equipment Operator/HAZMAT Truck Driver Job at Clean Harbors

 ...Class A CDL Equipment Operator / Hazmat Truck Driver to operate a variety of heavy and...  ...This role is responsible for performing driving and non-driving duties on and off customer...  ...sheets, and various reports. Follow all local, state (provincial) and federal... 

AMG & Associates Inc.

Patent Illustrator - US Applicants Only Job at AMG & Associates Inc.

 ...our passion for innovation and commitment to excellence. In that case, we invite you to join our dynamic team as a talented Patent Illustrator. As a Patent Illustrator at AMG & Associates, you will hold a pivotal position in our operations, responsible for creating... 

Black & Veatch Family of Companies

Project Controls Intern - Field Job at Black & Veatch Family of Companies

 ...of the worlds most critical infrastructure challenges. This internship offers the opportunity to contribute to diverse, impactful projects...  ...in Construction Management, or related discipline program. No experience required. All applicants must be able to complete pre-...