Salon Manager Job at Sumptuous Locks, Brooklyn, NY

K3l2Wmh5Qyt2WUp3WnRLWUZVMG40bzBPR0E9PQ==
  • Sumptuous Locks
  • Brooklyn, NY

Job Description

Overview

Sumptuous Locks is a Natural Hair salon that specializes in locking hair. Our approach holistic: good health is good hair. We provide a wealth of services for Sisterlocks™, microlocs, instant locs, interlocs, traditional locs, and Natural Hair.

We are a growing salon and currently seeking a Salon Manager to serve as an integral part of our team.

If you have the natural ability to:

· Make others smile

· Address and resolving customer concerns

· Multi-task like ninja

We want to hear from you!

Responsibilities

  • Monitoring the calendar of appointments, meetings, and events
  • Organizing and updating key documents
  • Recruit, interview, hire, and train new staff on policies, procedures, and expectations
    • Includes executing on onboarding, offboarding processes
  • Creating and implementing administrative systems and procedures that ensures the organization and success of Sumptuous Locks

· Troubleshoot any reservation system issues, make changes to Client Profiles, optimize appointments to fit business needs, and check notes to ensure clients’ needs are met

· Ensure client information is entered with accuracy and timeliness.

· Rebook appointments during check out while addressing the client by name.

· Optimize and maximize appointments with the reservation system and ensure timely communication with Customer Service team.

  • Lead supervisorial and team meetings
  • Manage the opening/closing of the salon each day
  • Maintaining cleanliness of the highest standards
  • Manage employee and client schedules (knowledge of GenBooks a big plus)

· Organize and execute shop flow between Clients and staff in a positive manner.

· Serve as subject matter expert in reservation system.

  • Inventory management and ordering of salon supplies
  • Coach stylists on consultations with clients
  • Promote retail products
  • Help manage revenue objectives and staff goals
  • Daily content uploads to social media and engagement with clients on reviews
  • Constant interaction with clients and staff
  • Researching new salon technology and developments
  • Coordinate special training sessions with staff

Qualifications

  • 3-5 years’ experience working for an organization
  • High School diploma or GED (required)
  • BA / BS in Business Administration or similar degree (preferred)

· Human resources skills and experience

· Proficiency in Microsoft Office (Word, Excel, etc.)

· Experience with Canva and Quickbooks is preferred.

· Retail experience is also preferred.

· Familiar with social media platforms (Facebook, Twitter, LinkedIn, and Instagram)

· Excellent client relationship skills including, but not limited to the ability to clearly and effectively communicate, problem-solve, multi-task, and take direction

· Candidate must have high standards of professionalism, be dependable, take pride in his or her work, and can work in fast-paced environment.

· Formal stylist certification is a plus

Job Tags

Similar Jobs

Cooper University Health Care

NUC MED TECHNOLOGIST PRN Job at Cooper University Health Care

 ..., life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional...  ...of all therapeutic radiopharmaceuticals. Weekday, weekend and holiday call for after hour emergencies. Follows all NRC and NJDEP... 

Dwight School

Online Math Tutor (Part-time) Job at Dwight School

- Online Math Tutor (Part-time) Position Overview Dwight Global Online School, which was recently named the #1 best online...  ...and translating it into the cloud. Now with online students and teachers living in over 25 countries, Dwight Global has recently been... 

SarKat Logistics, llc

Amazon Package Delivery Driver Job at SarKat Logistics, llc

 ...Earn up to $28 an hour with Sarkat logistics as an Amazon Package Delivery Driver with incentives and bonuses ~ Apply here * START...  ...Driver *PAID WEEKLY as Amazon DSP Delivery Driver *FULL-TIME Amazon DSP Delivery Driver 30-40 HOURS PAY STARTING AT $21... 

Embassy Suites DFW

Bartender Job at Embassy Suites DFW

 ...interpersonal skills.* Ability to handle cash transactions accurately.* Ability to work in a fast-paced environment and multitask.* Must be available to work evenings, weekends, and holidays.* Follow all company safety and security policies. Physical Demands:... 

Keurig Dr Pepper

Merchandiser Stocker Job at Keurig Dr Pepper

**Job Overview:****Merchandiser for Greater Omaha, NE****_Hiring Immediately_**The Merchandiser is responsible for providing high-quality merchandising support for Keurig Dr Pepper brands like 7UP, Snapple, Core, Bai and other fan favorites to retail stores within the...