Salon Manager Job at Sumptuous Locks, Brooklyn, NY

K3l2Wmh5Qyt2WUp3WnRLWUZVMG40bzBPR0E9PQ==
  • Sumptuous Locks
  • Brooklyn, NY

Job Description

Overview

Sumptuous Locks is a Natural Hair salon that specializes in locking hair. Our approach holistic: good health is good hair. We provide a wealth of services for Sisterlocks™, microlocs, instant locs, interlocs, traditional locs, and Natural Hair.

We are a growing salon and currently seeking a Salon Manager to serve as an integral part of our team.

If you have the natural ability to:

· Make others smile

· Address and resolving customer concerns

· Multi-task like ninja

We want to hear from you!

Responsibilities

  • Monitoring the calendar of appointments, meetings, and events
  • Organizing and updating key documents
  • Recruit, interview, hire, and train new staff on policies, procedures, and expectations
    • Includes executing on onboarding, offboarding processes
  • Creating and implementing administrative systems and procedures that ensures the organization and success of Sumptuous Locks

· Troubleshoot any reservation system issues, make changes to Client Profiles, optimize appointments to fit business needs, and check notes to ensure clients’ needs are met

· Ensure client information is entered with accuracy and timeliness.

· Rebook appointments during check out while addressing the client by name.

· Optimize and maximize appointments with the reservation system and ensure timely communication with Customer Service team.

  • Lead supervisorial and team meetings
  • Manage the opening/closing of the salon each day
  • Maintaining cleanliness of the highest standards
  • Manage employee and client schedules (knowledge of GenBooks a big plus)

· Organize and execute shop flow between Clients and staff in a positive manner.

· Serve as subject matter expert in reservation system.

  • Inventory management and ordering of salon supplies
  • Coach stylists on consultations with clients
  • Promote retail products
  • Help manage revenue objectives and staff goals
  • Daily content uploads to social media and engagement with clients on reviews
  • Constant interaction with clients and staff
  • Researching new salon technology and developments
  • Coordinate special training sessions with staff

Qualifications

  • 3-5 years’ experience working for an organization
  • High School diploma or GED (required)
  • BA / BS in Business Administration or similar degree (preferred)

· Human resources skills and experience

· Proficiency in Microsoft Office (Word, Excel, etc.)

· Experience with Canva and Quickbooks is preferred.

· Retail experience is also preferred.

· Familiar with social media platforms (Facebook, Twitter, LinkedIn, and Instagram)

· Excellent client relationship skills including, but not limited to the ability to clearly and effectively communicate, problem-solve, multi-task, and take direction

· Candidate must have high standards of professionalism, be dependable, take pride in his or her work, and can work in fast-paced environment.

· Formal stylist certification is a plus

Job Tags

Similar Jobs

Marburger Dairy

CDL Delivery Driver Class A or B Job at Marburger Dairy

 ...routes in a timely and efficient manner Load and unload trucks, including lifting items up to 50 lbs Provide courteous and professional customer service during deliveries Maintain cleanliness and organization of delivery vehicles and work areas Follow all safety... 

Timothy Jon & Associates

Economic Development Director Job at Timothy Jon & Associates

 ...Director of Economic Development Company Overview: As one of the region's leading commercial real estate firms, our client has been experiencing unprecedented growth, and they are looking to add to their team. This mid-sized company delivers to their clients in... 

WellSpan Health Services

Orthopedic Hand Surgeon Job at WellSpan Health Services

 ...forefront to encourage personal and professional growth. We are currently seeking a board certified/board eligible Orthopedic (Hand) Surgeon to join our team in Lancaster , PA . What you can expect: ~ Employed position with WellSpan Medical Group... 

GDR Defense

Director of Supply Chain Job at GDR Defense

 ...Job Title: Senior Director, Supply Chain Location: Sterling, VA (On site) Employment Type: Full Time, Exempt Industry: Manufacturing / Food Processing Salary: $120000 Vendor Fe,e: 3% Position Summary We are seeking an experienced Senior Director... 

ATC Marietta

Endoscopy Nurse Job at ATC Marietta

 ...SUMMARYThe GASTROINTESTINAL (GI), GASTROENTEROLGY (GE) LABORATORY NURSE works in collaboration with doctors to diagnose and treat...  ...might work as scrub or circulators in the GI lab (colonoscopy, endoscopy). The GI/GE nurse may work in a variety of settings such as hospitals...