Salon Manager Job at Sumptuous Locks, Brooklyn, NY

K3l2Wmh5Qyt2WUp3WnRLWUZVMG40bzBPR0E9PQ==
  • Sumptuous Locks
  • Brooklyn, NY

Job Description

Overview

Sumptuous Locks is a Natural Hair salon that specializes in locking hair. Our approach holistic: good health is good hair. We provide a wealth of services for Sisterlocks™, microlocs, instant locs, interlocs, traditional locs, and Natural Hair.

We are a growing salon and currently seeking a Salon Manager to serve as an integral part of our team.

If you have the natural ability to:

· Make others smile

· Address and resolving customer concerns

· Multi-task like ninja

We want to hear from you!

Responsibilities

  • Monitoring the calendar of appointments, meetings, and events
  • Organizing and updating key documents
  • Recruit, interview, hire, and train new staff on policies, procedures, and expectations
    • Includes executing on onboarding, offboarding processes
  • Creating and implementing administrative systems and procedures that ensures the organization and success of Sumptuous Locks

· Troubleshoot any reservation system issues, make changes to Client Profiles, optimize appointments to fit business needs, and check notes to ensure clients’ needs are met

· Ensure client information is entered with accuracy and timeliness.

· Rebook appointments during check out while addressing the client by name.

· Optimize and maximize appointments with the reservation system and ensure timely communication with Customer Service team.

  • Lead supervisorial and team meetings
  • Manage the opening/closing of the salon each day
  • Maintaining cleanliness of the highest standards
  • Manage employee and client schedules (knowledge of GenBooks a big plus)

· Organize and execute shop flow between Clients and staff in a positive manner.

· Serve as subject matter expert in reservation system.

  • Inventory management and ordering of salon supplies
  • Coach stylists on consultations with clients
  • Promote retail products
  • Help manage revenue objectives and staff goals
  • Daily content uploads to social media and engagement with clients on reviews
  • Constant interaction with clients and staff
  • Researching new salon technology and developments
  • Coordinate special training sessions with staff

Qualifications

  • 3-5 years’ experience working for an organization
  • High School diploma or GED (required)
  • BA / BS in Business Administration or similar degree (preferred)

· Human resources skills and experience

· Proficiency in Microsoft Office (Word, Excel, etc.)

· Experience with Canva and Quickbooks is preferred.

· Retail experience is also preferred.

· Familiar with social media platforms (Facebook, Twitter, LinkedIn, and Instagram)

· Excellent client relationship skills including, but not limited to the ability to clearly and effectively communicate, problem-solve, multi-task, and take direction

· Candidate must have high standards of professionalism, be dependable, take pride in his or her work, and can work in fast-paced environment.

· Formal stylist certification is a plus

Job Tags

Similar Jobs

Pop-A-Lock - Mississippi Gulf

Locksmith Technician Job at Pop-A-Lock - Mississippi Gulf

 ...Pop-A-Lock, Americas Trusted Locksmith, is actively seeking skilled Locksmiths, Locksmith Trainees, and Unlock Technicians to join our team on the Mississippi Gulf Coast. We prefer Certified Registered or Master Locksmiths, but we are willing to train candidates who... 

Foxtrot Aviation Services

Regional Manager 1 Job at Foxtrot Aviation Services

 ...FoxTrot Aviation Services is seeking a consistently hard-working Regional Manager out of St. Louis Lambert International Airport who is committed to reliable quality service, customer relationships, and building a rock steady team. The Regional Manager I (RM I) is... 

Finn Partners

Public Relations Associate Vice President, Consumer Lifestyle Brands PR (NYC Remote) Job at Finn Partners

 ...Public Relations Associate Vice President, Consumer Lifestyle Brands PR (NYC Remote) LOCATION: The Public Relations Associate Vice President...  ...of our FINN Partners NY, NY Offices Consumer Lifestyle and Sports Public Relations practice. This USA remote work role is for... 

PIKES PEAK PARAMEDS, INC.

MOBILE INSURANCE EXAMINERS/ PHLEBOTOMY Job at PIKES PEAK PARAMEDS, INC.

APPS Paramedical Services is a nationally known company that has offices in all 50 states. The offices are locally owned and operated and contracts with a wide variety of medical professionals who EXCEL in phlebotomy. APPS 78 is growing and is currently looking to expand...

Jerrad Ragsdell - State Farm Agent

Customer Relations Representative - State Farm Agent Team Member Job at Jerrad Ragsdell - State Farm Agent

 ...Vision insuranceABOUT OUR AGENCY:I began my journey with State Farm in 2009, opened my first agency in 2013, and expanded with a...  ...DESCRIPTION:As a Customer Relations Representative - State Farm Agent Team Member with Jerrad Ragsdell - State Farm Agent, you will...