Job Description

Woodfield Country Club is looking for an experienced  Spa & Salon Receptionist. The receptionist will be responsible for scheduling appointments for members, answering phones, and providing a high standard of customer service to our membership. Must have strong communication and multi-tasking skills. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Professional, courteous service to all inquiries, whether they are in person or on the phone.
• Serve as a control to ensure that all those entering the facility are authorized to do so.
• Escort any member or guest needing assistance whenever possible.
• Possess a working knowledge of all facility opening/closing procedures.
• Operate point of sale system and charge member appropriately for goods and services rendered.
• Keep work area clean and presentable at all times.
• Accurately schedule appointments for facials and massages, hair and nails.

REQUIREMENTS

• Previous experience in a luxury spa and/or salon environment required
• Excellent communication and customer service skills
• Ability to work flexible schedule, including weekends and holidays
• Excellent computer skills
• Knowledge of Encore/JONAS scheduling systems preferred
• 2 to 3 years experience in role or similar luxury hospitality experience preferred 

Woodfield Country Club is a drug-free workplace and candidates must be able pass a pre-employment drug screen. EEO

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