Spa Manager Job at Grand Falls Casino and Golf Resort, Larchwood, IA

L1NqZWdDbTV0WXB4WnRPZUVrVWc0STBESEE9PQ==
  • Grand Falls Casino and Golf Resort
  • Larchwood, IA

Job Description

Job Description

Responsible for overseeing the day to day operations, guest service standards & team members of the Salon/Spa. Maximizing the guest experience while maintaining a high level of quality service within an Aveda Environmental Lifestyle Salon and Spa. Continued development of client database, services and product for financial growth.

Provide exceptional guest service to all internal & external guests.

Ensure all policies are followed, profit goals are met, programs are implemented and building/equipment is maintained at all times.

Provide leadership, clear direction & reviews for Spa staff. Hold monthly “Huddles” (meetings)

Responsible for scheduling guests, service providers and client coordinators’ payroll processing and approvals for time off.

Coordinate hiring, training & discipline of employees with Director. Coach, manage & interact with team members to ensure development/implementation of quality services that meet the Aveda Lifestyle philosophy and ensure a fun work environment.

Responsible for handling all customer challenges appropriately.

Implement Aveda experiences and GFCR policies/procedures

Responsible for inventory control, monthly counts and ordering

Strong knowledge maintained on equipment and POS processing

Understand, implement & perform responsibility of managing the day to day operations of luxury Resort Salon & Spa

Participate in all Aveda required trainings and implement practices that are taught

Group/party coordinator and GFCR department liaison.

Responsible for maintaining personal service provider licensing and continued education as well as licensing review of all Spa personnel.

Aveda Product Knowledge/Training preferred

Must hold and maintain a current license from the State of Iowa Cosmetology Division in good standing

Previous management experience required

Job Tags

Similar Jobs

Royal Oak Health Group

Vascular Surgeon Needed, Near Pittsburgh PA - Employed Opportunity Job at Royal Oak Health Group

 ...Healthcare employer near Pittsburgh has a g reat opportunity for a fellowship-trained, BE/BC surgeon to build a vascular program. The opportunity is hospital employed partnership in the community. Call coverage is available from General Surgery. Ideal situation with an... 

Hustle Notice Biz

Entry Level Personal Assistant Job at Hustle Notice Biz

Job Description: Entry Level Personal Assistant Position Overview We are seeking a motivated and organized Entry Level Personal...  ...Competitive salary Health, dental, and vision insurance Paid time off and holidays Opportunities for professional development... 

Mayo Clinic

Registered Nurse - Orthopedic/Trauma - RN Job at Mayo Clinic

 ...City Rochester State MN Remote NO Department Nursing Why Mayo Clinic Mayo Clinic is top-ranked in more specialties...  ...nurses. Location: Nasseff Tower 8 A/B (NT 8), Orthopedic/Trauma (General Care). Hybrid Care Unit developing inpatient care of the... 

Squeegee Squad of Wichita

High-Rise Window Cleaning Technician Job at Squeegee Squad of Wichita

 ...including bonus & commission) | Excellent Benefits & Growth Opportunities About Us: Join our dedicated team of professional window cleaning technicians, specializing in both high-rise and low-rise projects. We pride ourselves on delivering top-tier service, ensuring... 

Entergy

Maintenance Operator I - III Solar Job at Entergy

 ...Osceola****Job Function** **:** **Power Plant Operations****FLSA Status** **:****Relocation Option:** **No Relocation Offered****Union description/code** **:****Number of Openings** **:** **1****Req ID:** **121488****Travel Percentage** **:** **Up to 25%**An...