Spa Manager Job at Grand Falls Casino and Golf Resort, Larchwood, IA

L1NqZWdDbTV0WXB4WnRPZUVrVWc0STBESEE9PQ==
  • Grand Falls Casino and Golf Resort
  • Larchwood, IA

Job Description

Job Description

Responsible for overseeing the day to day operations, guest service standards & team members of the Salon/Spa. Maximizing the guest experience while maintaining a high level of quality service within an Aveda Environmental Lifestyle Salon and Spa. Continued development of client database, services and product for financial growth.

Provide exceptional guest service to all internal & external guests.

Ensure all policies are followed, profit goals are met, programs are implemented and building/equipment is maintained at all times.

Provide leadership, clear direction & reviews for Spa staff. Hold monthly “Huddles” (meetings)

Responsible for scheduling guests, service providers and client coordinators’ payroll processing and approvals for time off.

Coordinate hiring, training & discipline of employees with Director. Coach, manage & interact with team members to ensure development/implementation of quality services that meet the Aveda Lifestyle philosophy and ensure a fun work environment.

Responsible for handling all customer challenges appropriately.

Implement Aveda experiences and GFCR policies/procedures

Responsible for inventory control, monthly counts and ordering

Strong knowledge maintained on equipment and POS processing

Understand, implement & perform responsibility of managing the day to day operations of luxury Resort Salon & Spa

Participate in all Aveda required trainings and implement practices that are taught

Group/party coordinator and GFCR department liaison.

Responsible for maintaining personal service provider licensing and continued education as well as licensing review of all Spa personnel.

Aveda Product Knowledge/Training preferred

Must hold and maintain a current license from the State of Iowa Cosmetology Division in good standing

Previous management experience required

Job Tags

Similar Jobs

The Laurels of Pender Careers

Licensed Practical Nurse (LPN) Job at The Laurels of Pender Careers

 ...life every day? As a nurse with The Laurels of Pender, you will work as part of a team providing skilled nursing and short-term rehabilitation...  ...time off (beginning after six months of employment) and paid holidaysFlexible schedulingTuition reimbursement and student loan... 

Nagish

Social Media & Community Manager Job at Nagish

 ...Nagish is looking for a dynamic and strategic Social Media and Community Manager who thrives at the intersection of content creation, community engagement, and advocacy. You will be responsible for leading our social media presence, growing and supporting our community... 

New York State Civil Service

Dietitian 2 Job at New York State Civil Service

 ...People With Developmental Disabilities, Office for Title Dietitian 2 Occupational Category Health Care, Human/Social Services...  ...Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 40 Workday... 

Veeva Systems

eLearning Curriculum Developer - Veeva Safety Job at Veeva Systems

 ...industry , committed to making a positive impact on its customers, employees, and communities. The Role The Veeva eLearning Curriculum Developer creates innovative learning content essential for customers, partners, and employees seeking to build industry-relevant... 

AheadRace Software Development Services Pvt Ltd

Front-End Developer Job at AheadRace Software Development Services Pvt Ltd

# Develop responsive web interfaces using HTML, CSS, JavaScript, and modern frameworks # Collaborate with UI/UX designers and backend developers...  ...and troubleshooting to resolve issues # Stay updated with the latest trends and technologies in front-end development...