Spa Manager Job at Grand Falls Casino and Golf Resort, Larchwood, IA

L1NqZWdDbTV0WXB4WnRPZUVrVWc0STBESEE9PQ==
  • Grand Falls Casino and Golf Resort
  • Larchwood, IA

Job Description

Job Description

Responsible for overseeing the day to day operations, guest service standards & team members of the Salon/Spa. Maximizing the guest experience while maintaining a high level of quality service within an Aveda Environmental Lifestyle Salon and Spa. Continued development of client database, services and product for financial growth.

Provide exceptional guest service to all internal & external guests.

Ensure all policies are followed, profit goals are met, programs are implemented and building/equipment is maintained at all times.

Provide leadership, clear direction & reviews for Spa staff. Hold monthly “Huddles” (meetings)

Responsible for scheduling guests, service providers and client coordinators’ payroll processing and approvals for time off.

Coordinate hiring, training & discipline of employees with Director. Coach, manage & interact with team members to ensure development/implementation of quality services that meet the Aveda Lifestyle philosophy and ensure a fun work environment.

Responsible for handling all customer challenges appropriately.

Implement Aveda experiences and GFCR policies/procedures

Responsible for inventory control, monthly counts and ordering

Strong knowledge maintained on equipment and POS processing

Understand, implement & perform responsibility of managing the day to day operations of luxury Resort Salon & Spa

Participate in all Aveda required trainings and implement practices that are taught

Group/party coordinator and GFCR department liaison.

Responsible for maintaining personal service provider licensing and continued education as well as licensing review of all Spa personnel.

Aveda Product Knowledge/Training preferred

Must hold and maintain a current license from the State of Iowa Cosmetology Division in good standing

Previous management experience required

Job Tags

Similar Jobs

Windy City National Trans Inc

CDL A OTR Lease Purchase Truck Driver Job at Windy City National Trans Inc

WINDY CITY NATIONAL TRANS HAS A NEW LEASE PURCHASE OPPORTUNITY $0 Down, No Credit Check, Walk Away Lease, NO Balloon Payments! What We Offer:Earn 75% Load Gross$7,000 - $13,000 Weekly GrossNo Forced DispatchNo Touch FreightLease Purchase Details:100%... 

Providence Non-RN - Oregon

Medical Laboratory Scientist Job at Providence Non-RN - Oregon

 ...Description Medical Laboratory Scientist at Providence Portland Medical Center in Portland, OR. Full-Time/Variable Shift Responsible for the accurate and timely reporting of high complexity laboratory test results with minimal supervision. Capable of performing... 

Restaurant Technologies

Delivery Service Driver Job at Restaurant Technologies

 ...Delivery Service Driver I Location: The RT Depot is located in Sharonville, OH. Schedules: 4/10s, Wednesday - Saturday, 8:00 PM - 6:30 AM,...  ...Bonus Potential: $4,000 annual bonus potential (Safety Bonus - up to $1,000 potential per Quarter). Benefits: Medical, Dental,... 

Merican Inc

RPA UiPath Architect Job at Merican Inc

 ...RPA UiPath Architect Onsite : Phoenix AZ/ Canada Remote Automation implementation on Payer business UiPath based automation implementation Artificial Intelligence (AI) UiPath Agentic AI development experience is mandatory. The seniority level and... 

University of WisconsinMadison

Video Promotions Producer & Editor Job at University of WisconsinMadison

 ...or more years of hands-on professional experience editing video and multi-track audio. Demonstrated effective and creative use of voice-over, soundbites and music. ~2 or more years using Adobe Premiere and Photoshop or similar professional-grade non-linear editing...