Spa Manager Job at Grand Falls Casino and Golf Resort, Larchwood, IA

L1NqZWdDbTV0WXB4WnRPZUVrVWc0STBESEE9PQ==
  • Grand Falls Casino and Golf Resort
  • Larchwood, IA

Job Description

Job Description

Responsible for overseeing the day to day operations, guest service standards & team members of the Salon/Spa. Maximizing the guest experience while maintaining a high level of quality service within an Aveda Environmental Lifestyle Salon and Spa. Continued development of client database, services and product for financial growth.

Provide exceptional guest service to all internal & external guests.

Ensure all policies are followed, profit goals are met, programs are implemented and building/equipment is maintained at all times.

Provide leadership, clear direction & reviews for Spa staff. Hold monthly “Huddles” (meetings)

Responsible for scheduling guests, service providers and client coordinators’ payroll processing and approvals for time off.

Coordinate hiring, training & discipline of employees with Director. Coach, manage & interact with team members to ensure development/implementation of quality services that meet the Aveda Lifestyle philosophy and ensure a fun work environment.

Responsible for handling all customer challenges appropriately.

Implement Aveda experiences and GFCR policies/procedures

Responsible for inventory control, monthly counts and ordering

Strong knowledge maintained on equipment and POS processing

Understand, implement & perform responsibility of managing the day to day operations of luxury Resort Salon & Spa

Participate in all Aveda required trainings and implement practices that are taught

Group/party coordinator and GFCR department liaison.

Responsible for maintaining personal service provider licensing and continued education as well as licensing review of all Spa personnel.

Aveda Product Knowledge/Training preferred

Must hold and maintain a current license from the State of Iowa Cosmetology Division in good standing

Previous management experience required

Job Tags

Similar Jobs

Houston Methodist

Nutrition Assistant - Part Time/Evenings Job at Houston Methodist

 ...At Houston Methodist, the Nutrition Assistant position is responsible for educating the patient on the dining services programs/process, is the initial point of contact for problem resolution, and assures that information regarding the diet is accurate. This position... 

Finn Partners

Motion Designer/Editor Job at Finn Partners

 ...visual storyteller who can bring ideas to life through advanced animation, thoughtful editing, and a strong command of post-production...  ...needs What youll get: Competitive salary and benefits Remote and hybrid working flexibility A wellness subsidy A... 

Chick-fil-A

Chick-fil-A North Naples Addie's Corner Customer Service Team Member Day Shift Job at Chick-fil-A

 ...Chick-fil-A North Naples Addie's Corner is hiring ! Come join a winning team at the exciting North Naples location. We are hiring for Part Time and Full Time DAY positions. ~ Full-Time starting at $15-$18/hr depending on availability and experience Who We Are... 

Info Resume Edge

Remote Bookkeeper Job at Info Resume Edge

 ...We are looking for a detail-oriented Remote Bookkeeper with 1-2 years of experience to join our team. This role involves regular communication with clients, ensuring their books are up to date, and assisting with financial reports. You will be responsible for handling... 

Sepulveda Sanchez Law

Social Media Content Creator for Law Firm Job at Sepulveda Sanchez Law

 ...takes to constantly improve. The Role : As a Content Creator, you will be at the forefront of our content development and social media presence. Youll help bring ideas to life through visual content while managing our social media presence and overseeing the...