Spa Manager Job at Grand Falls Casino and Golf Resort, Larchwood, IA

L1NqZWdDbTV0WXB4WnRPZUVrVWc0STBESEE9PQ==
  • Grand Falls Casino and Golf Resort
  • Larchwood, IA

Job Description

Job Description

Responsible for overseeing the day to day operations, guest service standards & team members of the Salon/Spa. Maximizing the guest experience while maintaining a high level of quality service within an Aveda Environmental Lifestyle Salon and Spa. Continued development of client database, services and product for financial growth.

Provide exceptional guest service to all internal & external guests.

Ensure all policies are followed, profit goals are met, programs are implemented and building/equipment is maintained at all times.

Provide leadership, clear direction & reviews for Spa staff. Hold monthly “Huddles” (meetings)

Responsible for scheduling guests, service providers and client coordinators’ payroll processing and approvals for time off.

Coordinate hiring, training & discipline of employees with Director. Coach, manage & interact with team members to ensure development/implementation of quality services that meet the Aveda Lifestyle philosophy and ensure a fun work environment.

Responsible for handling all customer challenges appropriately.

Implement Aveda experiences and GFCR policies/procedures

Responsible for inventory control, monthly counts and ordering

Strong knowledge maintained on equipment and POS processing

Understand, implement & perform responsibility of managing the day to day operations of luxury Resort Salon & Spa

Participate in all Aveda required trainings and implement practices that are taught

Group/party coordinator and GFCR department liaison.

Responsible for maintaining personal service provider licensing and continued education as well as licensing review of all Spa personnel.

Aveda Product Knowledge/Training preferred

Must hold and maintain a current license from the State of Iowa Cosmetology Division in good standing

Previous management experience required

Job Tags

Similar Jobs

The Hoxton

Security Supervisor Job at The Hoxton

Company DescriptionWe are looking for a SecuritySupervisor to join the re-opening of the famedDelano Miami Beach.Set to open its...  ...protocols are consistently followed, incidents are effectively managed, and a professional and visible security presence is maintained... 

AB Staffing Solutions

Registered Dietitian Job at AB Staffing Solutions

 ...Registered Dietitian Contract Position in Warm Springs, MT! AB Staffing Solutions is seeking an experiencedfor an exciting Dietitian...  ...Compensation & Benefits: Weekly Pay: $2,726 Untaxed Per Diems & Travel Stipend for eligible travelers Comprehensive Benefits... 

Tri-City Heating and Cooling

Lead Generator Job at Tri-City Heating and Cooling

 ...Cooling is looking for personable, approachable and energetic individuals for part-time hours. Great pay, plus commissions doing Lead Generating for their sales division. Current open position is in the Danbury area. Requirements: Must be friendly, know how to use... 

University of Pennsylvania

Research Associate - Epidemiology Job at University of Pennsylvania

The Department of Biostatistics and Epidemiology at the Perelman School of Medicine at the University of Pennsylvania seeks candidates for several Research Associate positions in the Academic Support Staff. This appointment will be initially for one (1) year and continuation... 

Cabela's

Supervisor, Customization Job at Cabela's

 ...~ Voluntary benefits ~401k Retirement Savings ~ Paid holidays ~ Paid vacation ~ Paid sick time ~ Bass Pro Cares Fund ~ And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion...