Spa Manager Job at Grand Falls Casino and Golf Resort, Larchwood, IA

L1NqZWdDbTV0WXB4WnRPZUVrVWc0STBESEE9PQ==
  • Grand Falls Casino and Golf Resort
  • Larchwood, IA

Job Description

Job Description

Responsible for overseeing the day to day operations, guest service standards & team members of the Salon/Spa. Maximizing the guest experience while maintaining a high level of quality service within an Aveda Environmental Lifestyle Salon and Spa. Continued development of client database, services and product for financial growth.

Provide exceptional guest service to all internal & external guests.

Ensure all policies are followed, profit goals are met, programs are implemented and building/equipment is maintained at all times.

Provide leadership, clear direction & reviews for Spa staff. Hold monthly “Huddles” (meetings)

Responsible for scheduling guests, service providers and client coordinators’ payroll processing and approvals for time off.

Coordinate hiring, training & discipline of employees with Director. Coach, manage & interact with team members to ensure development/implementation of quality services that meet the Aveda Lifestyle philosophy and ensure a fun work environment.

Responsible for handling all customer challenges appropriately.

Implement Aveda experiences and GFCR policies/procedures

Responsible for inventory control, monthly counts and ordering

Strong knowledge maintained on equipment and POS processing

Understand, implement & perform responsibility of managing the day to day operations of luxury Resort Salon & Spa

Participate in all Aveda required trainings and implement practices that are taught

Group/party coordinator and GFCR department liaison.

Responsible for maintaining personal service provider licensing and continued education as well as licensing review of all Spa personnel.

Aveda Product Knowledge/Training preferred

Must hold and maintain a current license from the State of Iowa Cosmetology Division in good standing

Previous management experience required

Job Tags

Similar Jobs

Pattern Promotions

Event Staff Job at Pattern Promotions

Job Title: Event StaffCompany: Pattern PromotionsLocation: Dallas, TX Salary: $42,000 - $52,000 per yearJob Type: Full-TimeAbout UsPattern Promotions is a forward-thinking marketing agency dedicated to helping brands stand out in todays competitive landscape... 

White Force Outsourcing Pvt Ltd

Manager - Sourcing & Supply Chain Job at White Force Outsourcing Pvt Ltd

 ...Location: Bangalore Employment Type: Full-Time Role Overview The Manager Sourcing & Supply Chain will be responsible for end-to-end procurement, vendor management, logistics, and supply chain execution for renewable (solar) projects. The role ensures timely... 

DSV - Global Transport and Logistics

Freight Forwarder - Ocean Import Job at DSV - Global Transport and Logistics

 ...customers. Read more at Location: USA - Plainfield, 2363 East Perry Road Division:Air & Sea Job Posting Title: Freight Forwarder - Ocean Import Time Type: Full Time Summary The primary duty of a Freight Forwarder is to review and process shipment... 

The UPS Stores 6186 & 2633

Full-Time UPS Store Associate - CONWAY Job at The UPS Stores 6186 & 2633

THIS JOB IS FOR A LOCALLY OWNED UPS STORE, NOT UPS THE DELIVERY COMPANY. WE DO NOT DRIVE TRUCKS OR DELIVER PACKAGES. WE ARE NOT A WAREHOUSE.THIS IS A RETAIL CUSTOMER SERVICE JOB AT A PRIVATELY-OWNED FRANCHISE BUSINESS.Were hiring for our Conway location! We are looking... 

BATH MAKEOVER BY SHUGARMAN'S, INC.

Event Promoter Job at BATH MAKEOVER BY SHUGARMAN'S, INC.

 ...Position: Event Promoter - Orange County Job Overview Are you a people person who loves engaging with others? Do you enjoy making connections? If so, we have the perfect opportunity for you! Shugarmans Bath is looking for an enthusiastic and outgoing Event...