Spa Manager Job at Grand Falls Casino and Golf Resort, Larchwood, IA

L1NqZWdDbTV0WXB4WnRPZUVrVWc0STBESEE9PQ==
  • Grand Falls Casino and Golf Resort
  • Larchwood, IA

Job Description

Job Description

Responsible for overseeing the day to day operations, guest service standards & team members of the Salon/Spa. Maximizing the guest experience while maintaining a high level of quality service within an Aveda Environmental Lifestyle Salon and Spa. Continued development of client database, services and product for financial growth.

Provide exceptional guest service to all internal & external guests.

Ensure all policies are followed, profit goals are met, programs are implemented and building/equipment is maintained at all times.

Provide leadership, clear direction & reviews for Spa staff. Hold monthly “Huddles” (meetings)

Responsible for scheduling guests, service providers and client coordinators’ payroll processing and approvals for time off.

Coordinate hiring, training & discipline of employees with Director. Coach, manage & interact with team members to ensure development/implementation of quality services that meet the Aveda Lifestyle philosophy and ensure a fun work environment.

Responsible for handling all customer challenges appropriately.

Implement Aveda experiences and GFCR policies/procedures

Responsible for inventory control, monthly counts and ordering

Strong knowledge maintained on equipment and POS processing

Understand, implement & perform responsibility of managing the day to day operations of luxury Resort Salon & Spa

Participate in all Aveda required trainings and implement practices that are taught

Group/party coordinator and GFCR department liaison.

Responsible for maintaining personal service provider licensing and continued education as well as licensing review of all Spa personnel.

Aveda Product Knowledge/Training preferred

Must hold and maintain a current license from the State of Iowa Cosmetology Division in good standing

Previous management experience required

Job Tags

Similar Jobs

DiPasquale Moore

Social Media Specialist- Entry Level Job at DiPasquale Moore

 ...Social Media Specialist Entry Level Department: Marketing Reports to: Social Media Manager Were looking for an Entry Level...  ...For ~ Bachelors degree in Marketing, Communications, Journalism, or a related field. ~0-2 years of social media experience... 

Traveling With Tasha

Digital Marketing Coordinator - Travel Brand Job at Traveling With Tasha

 ...online presence of a growing travel-focused business. This role centers on creating and scheduling digital content, supporting social media strategy, managing basic email campaigns, and helping promote travel services, destinations, and planning resources. You'll collaborate... 

Gastro Health

Endoscopy Registered Nurse, GI - Per Diem - Longwood, FL Job at Gastro Health

 ...Work-Life Balance, and Your Future About the Opportunity: Gastro Health is seeking a per diem Registered Nurse to join our outpatient endoscopy center in Longwood, Florida. In this role, you will deliver high-quality, compassionate care to patients undergoing... 

Cirrus

Sales Support Pilot Job at Cirrus

 ...Cirrus Aircrafts Mission is to deliver an aviation experience that is the pinnacle of innovation, quality, and safety to our customers...  ...family members the unique opportunity to obtain their private pilots license in the comfort of a Cirrus or rent a Cirrus for an impromptu... 

DERMATOLOGY EMPLOYMENT, LLC

Medical Assistant/Scribe Float Job at DERMATOLOGY EMPLOYMENT, LLC

 ...centered care every day. We are looking for a Medical Assistant to contribute in their own...  ...of leadership, the Medical Assistant/Scribe Float will serve as direct support for the...  .... Qualifications: Previous experience as a medical assistant or certified nursing...