Spa Manager Job at Grand Falls Casino and Golf Resort, Larchwood, IA

L1NqZWdDbTV0WXB4WnRPZUVrVWc0STBESEE9PQ==
  • Grand Falls Casino and Golf Resort
  • Larchwood, IA

Job Description

Job Description

Responsible for overseeing the day to day operations, guest service standards & team members of the Salon/Spa. Maximizing the guest experience while maintaining a high level of quality service within an Aveda Environmental Lifestyle Salon and Spa. Continued development of client database, services and product for financial growth.

Provide exceptional guest service to all internal & external guests.

Ensure all policies are followed, profit goals are met, programs are implemented and building/equipment is maintained at all times.

Provide leadership, clear direction & reviews for Spa staff. Hold monthly “Huddles” (meetings)

Responsible for scheduling guests, service providers and client coordinators’ payroll processing and approvals for time off.

Coordinate hiring, training & discipline of employees with Director. Coach, manage & interact with team members to ensure development/implementation of quality services that meet the Aveda Lifestyle philosophy and ensure a fun work environment.

Responsible for handling all customer challenges appropriately.

Implement Aveda experiences and GFCR policies/procedures

Responsible for inventory control, monthly counts and ordering

Strong knowledge maintained on equipment and POS processing

Understand, implement & perform responsibility of managing the day to day operations of luxury Resort Salon & Spa

Participate in all Aveda required trainings and implement practices that are taught

Group/party coordinator and GFCR department liaison.

Responsible for maintaining personal service provider licensing and continued education as well as licensing review of all Spa personnel.

Aveda Product Knowledge/Training preferred

Must hold and maintain a current license from the State of Iowa Cosmetology Division in good standing

Previous management experience required

Job Tags

Similar Jobs

SST Direct

HVAC Operations Service Manager Job at SST Direct

 ...HVAC Service Operations Manager Direct Hire &##128205; Location: United States (Travel Required)&##128188; Employment Type: Full-Time | Direct Hire &##127959; Placement Through: Superior Skilled Trades Position Summary Superior Skilled Trades... 

Christus Health

CRNA - Anesthesia Job at Christus Health

 ...Compensation Package:PRN Rate of $200/HR.Shift Differentials: $12/hour for Evening (3-7pm) | $14/hour for Nights (7pm-7am) | $16/hour for Weekends Evening or Night differentials can be stacked with Weekend differentials and are added to Base or Premium Pay as applicable... 

JCPenney

Supply Chain Supervisor Job at JCPenney

Overview: The Supply Chain Supervisor will support and assist the Operations Manager with day-to-day activities in their assigned functional area.Responsible for productivity, accuracy, and overall performance of team members while being consistent with business... 

The UPS Store #4214

The UPS Store: Manager in Training - Lakeway / Bee Cave Job at The UPS Store #4214

WANT TO GROW YOUR CAREER?Come and Grow With The UPS Store - MacSoup!MacSoup has proudly served the Austin community for over 10 years, growing from 1 UPS Store to 10 by the end of 2021.As a The UPS STORE Franchisee, we value: TEAM, SERVICE, GROWTH & FUN. THE UPS... 

White Force Outsourcing Pvt Ltd

Manager - Sourcing & Supply Chain Job at White Force Outsourcing Pvt Ltd

 ...Location: Bangalore Employment Type: Full-Time Role Overview The Manager Sourcing & Supply Chain will be responsible for end-to-end procurement, vendor management, logistics, and supply chain execution for renewable (solar) projects. The role ensures timely...