Responsible for overseeing the day to day operations, guest service standards & team members of the Salon/Spa. Maximizing the guest experience while maintaining a high level of quality service within an Aveda Environmental Lifestyle Salon and Spa. Continued development of client database, services and product for financial growth.
Provide exceptional guest service to all internal & external guests.
Ensure all policies are followed, profit goals are met, programs are implemented and building/equipment is maintained at all times.
Provide leadership, clear direction & reviews for Spa staff. Hold monthly “Huddles” (meetings)
Responsible for scheduling guests, service providers and client coordinators’ payroll processing and approvals for time off.
Coordinate hiring, training & discipline of employees with Director. Coach, manage & interact with team members to ensure development/implementation of quality services that meet the Aveda Lifestyle philosophy and ensure a fun work environment.
Responsible for handling all customer challenges appropriately.
Implement Aveda experiences and GFCR policies/procedures
Responsible for inventory control, monthly counts and ordering
Strong knowledge maintained on equipment and POS processing
Understand, implement & perform responsibility of managing the day to day operations of luxury Resort Salon & Spa
Participate in all Aveda required trainings and implement practices that are taught
Group/party coordinator and GFCR department liaison.
Responsible for maintaining personal service provider licensing and continued education as well as licensing review of all Spa personnel.
Aveda Product Knowledge/Training preferred
Must hold and maintain a current license from the State of Iowa Cosmetology Division in good standing
Previous management experience required
...About The Role Executes administration and coordination of DC3 security programs to ensure compliance with Department of Defense and DC... ...personnel security, information and system security, COMSEC, physical security and Industrial Security for the processing of DD FM 25...
...attentive associates who are focused on providing efficient service and meaningful experiences. The Laundry Attendant is responsible for processing hotel and guest laundry, including pressing, sorting and folding. Laundry Attendants use commercial pressing and...
...instruments increase the efficiency and effectiveness of chemists and engineers. Our products help develop profitable, green, and safe... ..., Hardware, this position will be responsible for leading embedded software development and integration with electronics projects for a...
...Role Summary The Vice President of Economic Development leads and executes the Chambers economic development strategy while securing and stewarding public and private funding to drive regional growth. This role oversees business attraction, retention and expansion...
...Work-Life Balance, and Your Future About the Opportunity: Gastro Health is seeking a per diem Registered Nurse to join our outpatient endoscopy center in Longwood, Florida. In this role, you will deliver high-quality, compassionate care to patients undergoing...