Spa Manager Job at Grand Falls Casino and Golf Resort, Larchwood, IA

L1NqZWdDbTV0WXB4WnRPZUVrVWc0STBESEE9PQ==
  • Grand Falls Casino and Golf Resort
  • Larchwood, IA

Job Description

Job Description

Responsible for overseeing the day to day operations, guest service standards & team members of the Salon/Spa. Maximizing the guest experience while maintaining a high level of quality service within an Aveda Environmental Lifestyle Salon and Spa. Continued development of client database, services and product for financial growth.

Provide exceptional guest service to all internal & external guests.

Ensure all policies are followed, profit goals are met, programs are implemented and building/equipment is maintained at all times.

Provide leadership, clear direction & reviews for Spa staff. Hold monthly “Huddles” (meetings)

Responsible for scheduling guests, service providers and client coordinators’ payroll processing and approvals for time off.

Coordinate hiring, training & discipline of employees with Director. Coach, manage & interact with team members to ensure development/implementation of quality services that meet the Aveda Lifestyle philosophy and ensure a fun work environment.

Responsible for handling all customer challenges appropriately.

Implement Aveda experiences and GFCR policies/procedures

Responsible for inventory control, monthly counts and ordering

Strong knowledge maintained on equipment and POS processing

Understand, implement & perform responsibility of managing the day to day operations of luxury Resort Salon & Spa

Participate in all Aveda required trainings and implement practices that are taught

Group/party coordinator and GFCR department liaison.

Responsible for maintaining personal service provider licensing and continued education as well as licensing review of all Spa personnel.

Aveda Product Knowledge/Training preferred

Must hold and maintain a current license from the State of Iowa Cosmetology Division in good standing

Previous management experience required

Job Tags

Similar Jobs

Domino's Franchise

Delivery Driver 584 Wisconsin Dells Pkwy S Job at Domino's Franchise

Job Description Looking for a job where you get to listen to your own music? Spend time in your own car driving, while making tips AND a wage? Domino's Pizza is looking for Delivery drivers who are least 18 years of age andhave 2 or more years of driving history...

DreamWorks Animation

DreamWorks Feature - Animator Job at DreamWorks Animation

 ...DreamWorks Animation is looking for more adventurous dreamers who shoot for the moon. We tell stories about the journeys our unconventional...  ...Animation skills. Storyboarding skills. Fully Remote: This position has been designated as fully remote, meaning that... 

Alma College

Instructor/Lecturer of Psychology - 45563 Job at Alma College

 ...Salary; Exempt; Faculty; Full time, Temporary DEPARTMENT: Psychology Position Summary The Department of Psychology at Alma College...  ...position is for three years with the possibility of renewal. Teaching load will be 8 units per academic year. Required... 

Syndeo

Gallery Attendant - Part Time, Temporary Job at Syndeo

 ...responsible for specialized work that encompasses strong visitor service as well as surveillance and security duties for the Wichita Art Museum. An individual in this position interacts positively with the public who visit museum galleries and attend museum programs. The... 

Affinipay

Financial Analyst - Entry Level Job at Affinipay

 ...About the role: 8am is seeking a Financial Analyst to support the CFO and finance team with budgeting, forecasting, financial reporting, and analysis. This role is open to entry-level candidates with a Bachelors degree in Economics, Finance, Accounting, or a related...