Spa Manager Job at Grand Falls Casino and Golf Resort, Larchwood, IA

L1NqZWdDbTV0WXB4WnRPZUVrVWc0STBESEE9PQ==
  • Grand Falls Casino and Golf Resort
  • Larchwood, IA

Job Description

Job Description

Responsible for overseeing the day to day operations, guest service standards & team members of the Salon/Spa. Maximizing the guest experience while maintaining a high level of quality service within an Aveda Environmental Lifestyle Salon and Spa. Continued development of client database, services and product for financial growth.

Provide exceptional guest service to all internal & external guests.

Ensure all policies are followed, profit goals are met, programs are implemented and building/equipment is maintained at all times.

Provide leadership, clear direction & reviews for Spa staff. Hold monthly “Huddles” (meetings)

Responsible for scheduling guests, service providers and client coordinators’ payroll processing and approvals for time off.

Coordinate hiring, training & discipline of employees with Director. Coach, manage & interact with team members to ensure development/implementation of quality services that meet the Aveda Lifestyle philosophy and ensure a fun work environment.

Responsible for handling all customer challenges appropriately.

Implement Aveda experiences and GFCR policies/procedures

Responsible for inventory control, monthly counts and ordering

Strong knowledge maintained on equipment and POS processing

Understand, implement & perform responsibility of managing the day to day operations of luxury Resort Salon & Spa

Participate in all Aveda required trainings and implement practices that are taught

Group/party coordinator and GFCR department liaison.

Responsible for maintaining personal service provider licensing and continued education as well as licensing review of all Spa personnel.

Aveda Product Knowledge/Training preferred

Must hold and maintain a current license from the State of Iowa Cosmetology Division in good standing

Previous management experience required

Job Tags

Similar Jobs

United Tribulation Choir

Administrative Assistant (remote) Job at United Tribulation Choir

~ Administrative Assistant - Remote\/Online\/Work From Home (PT\/FT) - Hourly Rates Ranging From $15 up to $26.25\/hr\nThe core duties and responsibilities of an Administrative Assistant revolve around supporting others. Duties can vary widely, not just from job to job...

Livingston International

Import Specialist- Foreign Trade Zone Job at Livingston International

 ...customs broker in Canada and the third largest entry filer in the U.S. Were a market leader...  ...and changing world of international trade is what we do best. Consider joining our team...  ...opportunity to grow your career. From entry level to expert advisors, our supportive culture... 

Spectrum

Multimedia Journalist - Spectrum News 1 Job at Spectrum

 ...Required Qualifications Experience : Television news reporting - 3+ years Education : Bachelors degree in Broadcast Journalism, Communications, or related field; or comparable television work experience Technical Skills : Ability to shoot videos, understanding... 

ValueAdd Research and Analytics Solutions LLP

Remote Part-Time Typist Job at ValueAdd Research and Analytics Solutions LLP

This is a remote position. Are you a skilled typist looking for a flexible remote opportunity? ValueAdd Research and Analytics Solutions LLP is seeking a Remote Part-Time Typist to join our team. This position offers the flexibility to work from home and contribute ...

Kellanova

Food Scientist Job at Kellanova

 ...Join our Research and Development team as a Food Scientist where you can create food people enjoy. Lead and collaborate on complex programs from ideation through scale-up for new products, value transformation savings and product quality improvement. As the technical...