Spa Manager Job at Grand Falls Casino and Golf Resort, Larchwood, IA

L1NqZWdDbTV0WXB4WnRPZUVrVWc0STBESEE9PQ==
  • Grand Falls Casino and Golf Resort
  • Larchwood, IA

Job Description

Job Description

Responsible for overseeing the day to day operations, guest service standards & team members of the Salon/Spa. Maximizing the guest experience while maintaining a high level of quality service within an Aveda Environmental Lifestyle Salon and Spa. Continued development of client database, services and product for financial growth.

Provide exceptional guest service to all internal & external guests.

Ensure all policies are followed, profit goals are met, programs are implemented and building/equipment is maintained at all times.

Provide leadership, clear direction & reviews for Spa staff. Hold monthly “Huddles” (meetings)

Responsible for scheduling guests, service providers and client coordinators’ payroll processing and approvals for time off.

Coordinate hiring, training & discipline of employees with Director. Coach, manage & interact with team members to ensure development/implementation of quality services that meet the Aveda Lifestyle philosophy and ensure a fun work environment.

Responsible for handling all customer challenges appropriately.

Implement Aveda experiences and GFCR policies/procedures

Responsible for inventory control, monthly counts and ordering

Strong knowledge maintained on equipment and POS processing

Understand, implement & perform responsibility of managing the day to day operations of luxury Resort Salon & Spa

Participate in all Aveda required trainings and implement practices that are taught

Group/party coordinator and GFCR department liaison.

Responsible for maintaining personal service provider licensing and continued education as well as licensing review of all Spa personnel.

Aveda Product Knowledge/Training preferred

Must hold and maintain a current license from the State of Iowa Cosmetology Division in good standing

Previous management experience required

Job Tags

Similar Jobs

Lensa

Ux researcher Job at Lensa

 ...connect the world and shape the future. The Role This position is fully remote/ work from home. Join Lumen's Enterprise UX Design & Research Team as a User Experience Research Intern . You'll work alongside experienced researchers to learn how we plan, conduct,... 

Maximus

Scrum Master Job at Maximus

 ...Description & Requirements Maximus is seeking a Scrum Master to provide expertise to a federal client in support of their mission-critical systems in defense of our Homeland. Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS182, T2,... 

Boeing

Fabrication Specialist Job at Boeing

Job Description At Boeing, we innovate and collaborate to make the world a better place. Were committed to fostering an environment for every teammate thats welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us...

NavitsPartners

Clinical Dietitian - CDSJ25-33000 Job at NavitsPartners

 ...Job Title: Clinical Dietitian Location: New York, NY Duration: 6-month Contract Pay Rate: $45 $50/hr...  ...Healthcare, LLC is seeking Clinical Dietitian for an exciting Travel or Local job in New York, NY. Minimum Requirements: Education... 

Betstamp

Senior Full Stack Developer (DevOps | Go | React) Job at Betstamp

 ...sweepstakes sites . Our tools level the playing field so every bettor, rookie to pro, has an edge. Were a product-obsessed, data-driven startup where shipping great features beats endless meetings, and where every engineer has a direct line to user impact. If you thrive on...