Spa Manager Job at Grand Falls Casino and Golf Resort, Larchwood, IA

L1NqZWdDbTV0WXB4WnRPZUVrVWc0STBESEE9PQ==
  • Grand Falls Casino and Golf Resort
  • Larchwood, IA

Job Description

Job Description

Responsible for overseeing the day to day operations, guest service standards & team members of the Salon/Spa. Maximizing the guest experience while maintaining a high level of quality service within an Aveda Environmental Lifestyle Salon and Spa. Continued development of client database, services and product for financial growth.

Provide exceptional guest service to all internal & external guests.

Ensure all policies are followed, profit goals are met, programs are implemented and building/equipment is maintained at all times.

Provide leadership, clear direction & reviews for Spa staff. Hold monthly “Huddles” (meetings)

Responsible for scheduling guests, service providers and client coordinators’ payroll processing and approvals for time off.

Coordinate hiring, training & discipline of employees with Director. Coach, manage & interact with team members to ensure development/implementation of quality services that meet the Aveda Lifestyle philosophy and ensure a fun work environment.

Responsible for handling all customer challenges appropriately.

Implement Aveda experiences and GFCR policies/procedures

Responsible for inventory control, monthly counts and ordering

Strong knowledge maintained on equipment and POS processing

Understand, implement & perform responsibility of managing the day to day operations of luxury Resort Salon & Spa

Participate in all Aveda required trainings and implement practices that are taught

Group/party coordinator and GFCR department liaison.

Responsible for maintaining personal service provider licensing and continued education as well as licensing review of all Spa personnel.

Aveda Product Knowledge/Training preferred

Must hold and maintain a current license from the State of Iowa Cosmetology Division in good standing

Previous management experience required

Job Tags

Similar Jobs

Parfums Christian Dior

Public Relations Events Coordinator Job at Parfums Christian Dior

Parfums Christian Dior seeks a Public Relations Events Coordinator in New York to support the PR Manager and Events team in executing a major brand event. This role involves project coordination, guest management, and budget oversight, requiring strong organizational and... 

Clarkson Eyecare

Optical Office Manager Job at Clarkson Eyecare

SUMMARYAn Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location... 

ManpowerGroup

Medical Device Assembler Job at ManpowerGroup

**Our client, a leading medical device manufacturer, is seeking a Operator I and II to join their team. As a Medical Device Assembler, you will be part of the Production Department supporting the Cleanroom Manufacturing Team. The ideal candidate will have strong attention... 

Tri-Valley, Inc.

Per Diem Registered Nurse Job at Tri-Valley, Inc.

 ...either Marlborough area, Milford area, Franklin area, Dudley-Webster area, and Worcester area. The Registered Nurse or Licensed Practical Nurse (per diem) (bilingual preferred) participates in screening potential and existing program participants in their homes or other... 

Alliance College-Ready Public Schools

2026-27 Dance Teacher Job at Alliance College-Ready Public Schools

 ...and the support needed to reach their full potential. Alliance teachers thrive in a supportive and collaborative environment that focuses...  ...welcome to apply: California Single Subject Credential in Dance (Clear or Preliminary) or Physical Education with a PE or PEX...