Spa Manager Job at Grand Falls Casino and Golf Resort, Larchwood, IA

L1NqZWdDbTV0WXB4WnRPZUVrVWc0STBESEE9PQ==
  • Grand Falls Casino and Golf Resort
  • Larchwood, IA

Job Description

Job Description

Responsible for overseeing the day to day operations, guest service standards & team members of the Salon/Spa. Maximizing the guest experience while maintaining a high level of quality service within an Aveda Environmental Lifestyle Salon and Spa. Continued development of client database, services and product for financial growth.

Provide exceptional guest service to all internal & external guests.

Ensure all policies are followed, profit goals are met, programs are implemented and building/equipment is maintained at all times.

Provide leadership, clear direction & reviews for Spa staff. Hold monthly “Huddles” (meetings)

Responsible for scheduling guests, service providers and client coordinators’ payroll processing and approvals for time off.

Coordinate hiring, training & discipline of employees with Director. Coach, manage & interact with team members to ensure development/implementation of quality services that meet the Aveda Lifestyle philosophy and ensure a fun work environment.

Responsible for handling all customer challenges appropriately.

Implement Aveda experiences and GFCR policies/procedures

Responsible for inventory control, monthly counts and ordering

Strong knowledge maintained on equipment and POS processing

Understand, implement & perform responsibility of managing the day to day operations of luxury Resort Salon & Spa

Participate in all Aveda required trainings and implement practices that are taught

Group/party coordinator and GFCR department liaison.

Responsible for maintaining personal service provider licensing and continued education as well as licensing review of all Spa personnel.

Aveda Product Knowledge/Training preferred

Must hold and maintain a current license from the State of Iowa Cosmetology Division in good standing

Previous management experience required

Job Tags

Similar Jobs

Tumblerware

Content Strategist Job at Tumblerware

 ...the intersection of creative, performance, and execution. Youll turn strong ideas into content systems that actually work, across social, email, site, and creators, while acting as the connective tissue during major launches and seasonal campaigns. If you love content... 

Aflac, Incorporated

Sr Group Representative Job at Aflac, Incorporated

Salary: $80,000 Job Posting End Date: January 9, 2025 Weve Got You Under Our Wing We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all The Aflac Way...

St. Mary's School

1st and 2nd Grade Blended Class Teacher Job at St. Mary's School

 ...passionate 1st and 2nd grade elementary school teacher to join our team. The ideal candidate...  ...for young learners, utilizing innovative teaching methods, and adapting to the diverse...  ...educational setting, particularly in Catholic/private schools is a plus. Strong communication... 

Giant Food

PT Service Clerk - Florist - 0348 Job at Giant Food

Category/Area of Expertise: Retail Store Positions Job Requisition: 299160 Address: USA-MD-Clarksville-6050 Daybreak Circle Store Code: GF - Store Admin (2502314) Who is Giant? With over 2 million weekly customers and annual sales topping $5 billion, Giant...

Pearson Education Services

ES Teacher Certification Assessment Scorer - NY Job at Pearson Education Services

 ...professionally certified New York State teachers and recent retirees to score the constructed...  ...Physical Education Music Health Education Working as a scorer is an...  ...). Have the capability to meet via online meetings using a personal computer with web...