Spa Manager Job at Grand Falls Casino and Golf Resort, Larchwood, IA

L1NqZWdDbTV0WXB4WnRPZUVrVWc0STBESEE9PQ==
  • Grand Falls Casino and Golf Resort
  • Larchwood, IA

Job Description

Job Description

Responsible for overseeing the day to day operations, guest service standards & team members of the Salon/Spa. Maximizing the guest experience while maintaining a high level of quality service within an Aveda Environmental Lifestyle Salon and Spa. Continued development of client database, services and product for financial growth.

Provide exceptional guest service to all internal & external guests.

Ensure all policies are followed, profit goals are met, programs are implemented and building/equipment is maintained at all times.

Provide leadership, clear direction & reviews for Spa staff. Hold monthly “Huddles” (meetings)

Responsible for scheduling guests, service providers and client coordinators’ payroll processing and approvals for time off.

Coordinate hiring, training & discipline of employees with Director. Coach, manage & interact with team members to ensure development/implementation of quality services that meet the Aveda Lifestyle philosophy and ensure a fun work environment.

Responsible for handling all customer challenges appropriately.

Implement Aveda experiences and GFCR policies/procedures

Responsible for inventory control, monthly counts and ordering

Strong knowledge maintained on equipment and POS processing

Understand, implement & perform responsibility of managing the day to day operations of luxury Resort Salon & Spa

Participate in all Aveda required trainings and implement practices that are taught

Group/party coordinator and GFCR department liaison.

Responsible for maintaining personal service provider licensing and continued education as well as licensing review of all Spa personnel.

Aveda Product Knowledge/Training preferred

Must hold and maintain a current license from the State of Iowa Cosmetology Division in good standing

Previous management experience required

Job Tags

Similar Jobs

DiPasquale Moore

Social Media Specialist- Entry Level Job at DiPasquale Moore

 ...Social Media Specialist Entry Level Department: Marketing Reports to: Social Media Manager Were looking for an Entry Level...  ...For ~ Bachelors degree in Marketing, Communications, Journalism, or a related field. ~0-2 years of social media experience... 

Lensa

Lifestyle Show Media Producer Job at Lensa

 ...commercial producers, our graphic artists, clients, account executives, agencies, as well as planning location(s), talent, music, voice-over and reserving any other technical pieces (cameras, vehicles, etc.) needed for project Manage video equipment and software... 

DSV - Global Transport and Logistics

Freight Forwarder - Ocean Import Job at DSV - Global Transport and Logistics

 ...customers. Read more at Location: USA - Plainfield, 2363 East Perry Road Division:Air & Sea Job Posting Title: Freight Forwarder - Ocean Import Time Type: Full Time Summary The primary duty of a Freight Forwarder is to review and process shipment... 

Johns Hopkins Medicine

OR RN 13 Week Contract - Sibley Ambulatory Surgery Center Job at Johns Hopkins Medicine

 ...; a medical building with physician offices and ambulatory surgery and imaging centers; and the new patient tower with 200 spacious, private rooms...  ...Qualifications: Graduate of an accredited nursing program Active RN license in the District of Columbia BLS CPR... 

94 Old Short Hills Road

Registered Nurse (RN), Labor & Delivery Job at 94 Old Short Hills Road

 ...Location: Cooperman Barnabas Medical Ctr Department Name: Labor & Delivery Req #: 0000224584 Status: Hourly Shift: Evening Pay...  ...of Saint Barnabas Medical Center and the Department of Nursing. Practices in accordance with the State Nurse Practice Act, American...