Spa Manager Job at Grand Falls Casino and Golf Resort, Larchwood, IA

L1NqZWdDbTV0WXB4WnRPZUVrVWc0STBESEE9PQ==
  • Grand Falls Casino and Golf Resort
  • Larchwood, IA

Job Description

Job Description

Responsible for overseeing the day to day operations, guest service standards & team members of the Salon/Spa. Maximizing the guest experience while maintaining a high level of quality service within an Aveda Environmental Lifestyle Salon and Spa. Continued development of client database, services and product for financial growth.

Provide exceptional guest service to all internal & external guests.

Ensure all policies are followed, profit goals are met, programs are implemented and building/equipment is maintained at all times.

Provide leadership, clear direction & reviews for Spa staff. Hold monthly “Huddles” (meetings)

Responsible for scheduling guests, service providers and client coordinators’ payroll processing and approvals for time off.

Coordinate hiring, training & discipline of employees with Director. Coach, manage & interact with team members to ensure development/implementation of quality services that meet the Aveda Lifestyle philosophy and ensure a fun work environment.

Responsible for handling all customer challenges appropriately.

Implement Aveda experiences and GFCR policies/procedures

Responsible for inventory control, monthly counts and ordering

Strong knowledge maintained on equipment and POS processing

Understand, implement & perform responsibility of managing the day to day operations of luxury Resort Salon & Spa

Participate in all Aveda required trainings and implement practices that are taught

Group/party coordinator and GFCR department liaison.

Responsible for maintaining personal service provider licensing and continued education as well as licensing review of all Spa personnel.

Aveda Product Knowledge/Training preferred

Must hold and maintain a current license from the State of Iowa Cosmetology Division in good standing

Previous management experience required

Job Tags

Similar Jobs

Gpac

Hybrid/Remote Tax Supervisor Job at Gpac

 ...returns Tax Supervisor Qualifications:* Bachelor's Degree in Accounting* CPA preferred* 5+ years of experience in public accounting...  ...:* $90,000-$120,000* Excellent benefits package* Hyrbid Remote role To be considered, please apply with a resume. If you... 

Hattori Hanzo Shears

Outside Sales Representative Job at Hattori Hanzo Shears

 ...Hanzo is all about greatness. Job Description Imagine a Sales Career So Rewarding, It Could Change Your Life. Picture this:...  ...we care about your future. ~ Full Medical, Health, and Dental coverage after just 90 days. ~6-Figure Potential : With no cap... 

EcoDemand, LLC

Chief Financial Officer (CFO) Job at EcoDemand, LLC

 ...platform benefit from instant access to real-time consumers around the globe as well as a...  ...disposal with the click of a button. Be a part of this special company thats not only...  ...seeking an exceptional Chief Financial Officer (CFO) to lead our financial strategy and... 

Greater WilkesBarre Chamber of Business and Industry

Vice President of Economic Development Job at Greater WilkesBarre Chamber of Business and Industry

 ...Role Summary The Vice President of Economic Development leads and executes the Chambers economic development strategy while securing and stewarding public and private funding to drive regional growth. This role oversees business attraction, retention and expansion... 

Apple Inc.

High‑Speed SerDes AMS Design Engineer Job at Apple Inc.

A leading tech company in San Francisco is seeking talented Analog Mixed-Signal designers to join their high-speed SerDes team. The role involves working on high-performance wireline transceivers and requires a Bachelors degree and understanding of analog mixed-signal ...