Spa Manager Job at Grand Falls Casino and Golf Resort, Larchwood, IA

L1NqZWdDbTV0WXB4WnRPZUVrVWc0STBESEE9PQ==
  • Grand Falls Casino and Golf Resort
  • Larchwood, IA

Job Description

Job Description

Responsible for overseeing the day to day operations, guest service standards & team members of the Salon/Spa. Maximizing the guest experience while maintaining a high level of quality service within an Aveda Environmental Lifestyle Salon and Spa. Continued development of client database, services and product for financial growth.

Provide exceptional guest service to all internal & external guests.

Ensure all policies are followed, profit goals are met, programs are implemented and building/equipment is maintained at all times.

Provide leadership, clear direction & reviews for Spa staff. Hold monthly “Huddles” (meetings)

Responsible for scheduling guests, service providers and client coordinators’ payroll processing and approvals for time off.

Coordinate hiring, training & discipline of employees with Director. Coach, manage & interact with team members to ensure development/implementation of quality services that meet the Aveda Lifestyle philosophy and ensure a fun work environment.

Responsible for handling all customer challenges appropriately.

Implement Aveda experiences and GFCR policies/procedures

Responsible for inventory control, monthly counts and ordering

Strong knowledge maintained on equipment and POS processing

Understand, implement & perform responsibility of managing the day to day operations of luxury Resort Salon & Spa

Participate in all Aveda required trainings and implement practices that are taught

Group/party coordinator and GFCR department liaison.

Responsible for maintaining personal service provider licensing and continued education as well as licensing review of all Spa personnel.

Aveda Product Knowledge/Training preferred

Must hold and maintain a current license from the State of Iowa Cosmetology Division in good standing

Previous management experience required

Job Tags

Similar Jobs

ACHE of Indiana

Travel Nurse - Endoscopy Job at ACHE of Indiana

We are seeking a dedicated Travel Nurse specializing in Endoscopy to join our team in Rowlett, TX. Responsibilities Include Providing pre- and post-procedure patient care for endoscopic procedures Assisting physicians during endoscopies and related procedures... 

TLC Healthforce

Travel Registered Nurse Endoscopy Job Job at TLC Healthforce

Embark on a dynamic opportunity as a Registered Nurse specializing in Endoscopy in Rochester, New York, where precision, empathy, and advanced patient care converge to shape meaningful outcomes. This focused assignment invites you to leverage your expertise in endoscopy... 

Setpoint Systems Corporation

CFO Job at Setpoint Systems Corporation

 ...operationally minded Chief Financial Officer (CFO) to lead our financial and administrative...  ...the monthly close-out process to ensure timely delivery of financial reporting to senior...  ...standards for shipping and receiving , parts delivery, and warehouse procedures to support... 

MetLife

RN - Clinical Support Consultant Job at MetLife

 ...of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for MetLife. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is... 

Team Builder Recruiting

Commercial Roofer Job at Team Builder Recruiting

 ...Commercial Roofer Belleville, PA Looking to use your hands-on skills to build a long-term career in commercial roofingwith paid training, steady work, and room to grow? Why you'll love working with us: Build A Career: Launch your career in roofing by receiving...