Spa Manager Job at Grand Falls Casino and Golf Resort, Larchwood, IA

L1NqZWdDbTV0WXB4WnRPZUVrVWc0STBESEE9PQ==
  • Grand Falls Casino and Golf Resort
  • Larchwood, IA

Job Description

Job Description

Responsible for overseeing the day to day operations, guest service standards & team members of the Salon/Spa. Maximizing the guest experience while maintaining a high level of quality service within an Aveda Environmental Lifestyle Salon and Spa. Continued development of client database, services and product for financial growth.

Provide exceptional guest service to all internal & external guests.

Ensure all policies are followed, profit goals are met, programs are implemented and building/equipment is maintained at all times.

Provide leadership, clear direction & reviews for Spa staff. Hold monthly “Huddles” (meetings)

Responsible for scheduling guests, service providers and client coordinators’ payroll processing and approvals for time off.

Coordinate hiring, training & discipline of employees with Director. Coach, manage & interact with team members to ensure development/implementation of quality services that meet the Aveda Lifestyle philosophy and ensure a fun work environment.

Responsible for handling all customer challenges appropriately.

Implement Aveda experiences and GFCR policies/procedures

Responsible for inventory control, monthly counts and ordering

Strong knowledge maintained on equipment and POS processing

Understand, implement & perform responsibility of managing the day to day operations of luxury Resort Salon & Spa

Participate in all Aveda required trainings and implement practices that are taught

Group/party coordinator and GFCR department liaison.

Responsible for maintaining personal service provider licensing and continued education as well as licensing review of all Spa personnel.

Aveda Product Knowledge/Training preferred

Must hold and maintain a current license from the State of Iowa Cosmetology Division in good standing

Previous management experience required

Job Tags

Similar Jobs

Power Of Fitness

Virtual Assistant (Work From Home) Job at Power Of Fitness

Company: Power of Fitness Location: Remote Employment Type: Full-Time About Us Power of Fitness is a community-driven fitness center dedicated to helping individuals achieve healthier, stronger, and more fulfilling lives. We are looking for a ...

Oceans Healthcare

Administrative Assistant Job at Oceans Healthcare

Oceans Healthcare will expand behavioral health services in Jackson. Oceans Healthcare of Jackson, a 77-bed facility will expand inpatient...  ...~ Life Insurance ~ Employee Assistance Program The Administrative Assistant will play a key role in ensuring smooth day-to-day... 

US Veterans Health Administration

Licensed professional mental health counselor - counselor Job at US Veterans Health Administration

 ...series in VHA must hold a full, current, and unrestricted license to independently practice as a Licensed Professional Mental Health Counselor, which includes diagnosis and treatment. Exception: VHA may waive the licensure requirement for persons who are otherwise... 

Alpha English Club

Online Part-Time English Teacher Job at Alpha English Club

- Native English speaker required - Previous online English teaching experience preferred - Responsible and on time - Energetic...  ...Beijing Time Hey, we are looking for online part-time English teachers to join our team. Our online classes are very stable, and lots... 

Sunny's Sushi

Sushi Chef Job at Sunny's Sushi

 ...Sushi Chef at Sunny's Sushi Are you a highly skilled and talented Sushi Chef? Do you have a passion for creating delicious and beautiful sushi dishes? If yes, we have an immediate opening for a Sushi Chef at Sunny's Sushi in El Paso! Sunny's Sushi is the Best Sushi...