Virtual Health Coach - Call Center Job at Prestige Staffing, Atlanta, GA

L2kvYWhDTzl2SWh5WmRhWUYwd2s1WUFKR0E9PQ==
  • Prestige Staffing
  • Atlanta, GA

Job Description

You are a caring, compassionate individual who enjoys helping others and providing a positive care experience in a telemedicine platform. You understand the frustrations of a patient living with a challenging and variable chronic illness.

This is an opportunity to get into a fast growing digital health startup to help build a model health coaching program working with nationally known experts in pain psychology. You will be mentored by a pain psychologist and have the opportunity to learn and expand on your skills in coaching around digital therapeutics, acceptance and commitment therapy, and the latest in pain management.

This is a work-from-home position. You may reside anywhere in the United States as long as you have the ability to work normal CT, PT or ET business hours.

Role is for 10-30 hours a week initially as an independent contractor with the opportunity to expand to full time as performance and patient volume allows.

Specific Duties:

  • Support patient self-management of disease, health and lifestyle behavior change and engagement with digital therapies in a patient-centered way.
  • Assist patients with downloading and using the digital therapies we offer
  • Measure patient health data and care outcomes, interpret reports and analyze data trends for patients.
  • Coordinate and conduct video, phone, synchronous and asynchronous interactions, and messaging with patients.
  • Develop relationships with patients and competently use assessment skills to identify physical, psychosocial, financial, and environmental health-care needs of the patient.
  • Utilize available electronic tools, such as the EMR, to efficiently document assessments, clinical findings, plans of treatment and progress toward goals.
  • Work under the supervision of clinical providers and maintain scope of care within parameters for health coaching role
  • Maintain patient confidentiality.

Requirements

Communication and Coaching Skills:

  • Empathic and clear communication skills in conveying health information and tech support
  • Motivational interviewing skills
  • Evidence-based health behavior change coaching skills.
  • Provide realistic and patient-centered SMART goals.
  • Considerate, comprehensive and compassionate care with respect and sensitivity for cultural differences.
  • Excellent written and verbal communication skills with the ability to prepare and present materials if necessary, and to execute and maintain written reports and records.
  • Exhibits exceptional interpersonal skills and proper judgment when dealing with key partners, staff and patients.

Background: Able to pass detailed background checks according to company policy.

Technological Skills:

  • Knowledge of HIPAA compliance.
  • Expert with mobile applications, virtual visit technology, electronic medical record and Google Workspace.
  • Experience with training patients to smartphone apps and connected technology.

Technical Requirements: Broadband internet connection capable of supporting video telemedicine.

Experience:

  • Health Coaching: 2 years (Preferred)

Work Location: Remote

Benefits

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Job Tags

Full time, For contractors, Remote job, Work from home, Flexible hours,

Similar Jobs

Storm8

Motion Graphics Designer Job at Storm8

 ...detail-oriented, with a strong design sensibility ~ Excellent communication and organizational skills Bonus Points: Illustration or design portfolio Knowledge of ad performance metrics or A/B testing Experience in the mobile gaming industry What to... 

AdvisaCare

1st Shift Home Health Aide or Certified Nursing Assistant Job at AdvisaCare

 ...and specific needs - YOU'RE THE ONE we're looking for!! Shift times are 9a-7p PT- Weekends only Requirements Proven nursing experience Familiarity with professional and technical emerging knowledge Problem solving skills and ability to multi-... 

Get It Recruit - Educational Services

Online Coding Teacher - Remote | WFH Job at Get It Recruit - Educational Services

We're seeking enthusiastic and inspiring educators to join our team as online coding teachers! This role offers an opportunity to engage and mentor children between the ages of 6-14, teaching them essential coding skills through fun, interactive lessons. Our curriculum... 

Jolt Action

Artist in Residence: Illustrator (Texas - Remote) Job at Jolt Action

 ...for digital and print materials used for social media, website, animation, and digital platforms Draw illustrations for print material...  ...Manager. This Artist in Residence: Illustrator fellow is a remote/work from home position within Texas with preference given to candidates... 

California Creative Solutions Inc.

Microsoft Project Manager Job at California Creative Solutions Inc.

 ...Summary: We are seeking an experienced Project Manager to lead our dynamic team within the Microsoft Power Platform environment. In...  ...point of contact for key stakeholders, facilitating clear and timely communications regarding project status, escalations, and overall...