Call Center Agent - Remote | WFH Job at Get It - Finance, Houston, TX

L0NyYmp5VzV2NDl4YmRHYUdFMGg1NEVJSGc9PQ==
  • Get It - Finance
  • Houston, TX

Job Description

Job Overview:
Are you a great communicator who enjoys helping others? We're looking for a Remote Call Center Agent to provide top-notch customer support by handling inbound and outbound calls. In this fully remote role, you'll assist customers with inquiries, resolve issues, and ensure a smooth and positive experience. If you have strong communication skills, love problem-solving, and thrive in a fast-paced environment, this is a fantastic opportunity to work from home while advancing your career.

What You'll Do:
- Answer incoming calls and assist customers with questions, orders, and concerns.
- Make outbound calls to follow up on customer inquiries or provide additional support.
- Resolve customer issues efficiently while maintaining a friendly and professional attitude.
- Accurately document interactions and update customer records in the system.
- Meet performance goals, including call resolution time and customer satisfaction.
- Stay informed about company policies, products, and promotions.

What We're Looking For:
✔ Required Qualifications:
- High school diploma or equivalent.
- At least 1 year of experience in customer service, call center support, or a similar role.
- Excellent verbal communication and active listening skills.
- Ability to multitask and thrive in a high-volume call environment.
- Proficiency with call center software and CRM systems (e.g., Salesforce, Zendesk, Five9).

✔ Preferred Qualifications:
- Experience in a remote call center or telemarketing environment.
- Bilingual abilities are a plus!
- Familiarity with handling escalated customer concerns and de-escalation techniques.

Compensation & Benefits:
Pay: $18 - $25 per hour (based on experience).
Benefits: Health, dental, vision, 401(k), and paid time off.
Work-Life Balance: 100% remote position with flexible hours.
Career Growth: Training, development programs, and performance-based bonuses.

Additional Information:
- Must be legally authorized to work in the U.S.
- Fully remote role - work from anywhere in the U.S.!
- Weekend and evening shifts may be available based on business needs.

If you're passionate about customer service and want to work in a supportive remote environment, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 18.00 25.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job, Work from home, Flexible hours, Weekend work,

Similar Jobs

CalOpps

Police Officer (Lateral) (20579571) Job at CalOpps

 ...Woodland, 95695 Description THE POSITIONThe City of Woodland Police Department is looking for lateral officer candidates who are...  ..., a Deputy Chief, 3Lieutenants, 10Sergeants, and a Police Records Supervisor.The Department has three Bureaus; Patrol,... 

AFSCME Wisconsin Council 32

Union Organizer Job at AFSCME Wisconsin Council 32

 ...AFSCME Wisconsin Council 32 Union Organizer Based in Milwaukee, WI AFSCME Wisconsin Council 32 is taking applications for the position of full-time Union Organizer , focused on building membership and training and empowering member leaders. We are looking... 

Hirekeyz Inc

Field Service Technician/IT Operations Job at Hirekeyz Inc

 ...the installation and configuration of operating systems and applications. Supported platforms and equipment include Cisco, Dell, HP, Windows, EMC, Linux, and Kubernetes environments. Task Description: Types of equipment HPE, SuperMicro and Dell Servers... 

FHR

A51-ServiceNow Developer 762743 Job at FHR

 ...representative must come in to drop off his or her equipment on the last day a town expense. Our client has an opening for a ServiceNow Developer 762743 This position is 12 months, with the option of an extension, and the client is in Raleigh, NC. Please... 

Acorns

Social Media Manager Job at Acorns

 ..._________________________________________________________ Social Media Manager | Acorns How we show up online matters. Acorns is seeking...  ...paid time off~401(k) discretionary match ~ Monthly Acorns account contribution & GoHenry account for your family ~...