Call Center Agent - Remote | WFH Job at Get It - Finance, Houston, TX

L0NyYmp5VzV2NDl4YmRHYUdFMGg1NEVJSGc9PQ==
  • Get It - Finance
  • Houston, TX

Job Description

Job Overview:
Are you a great communicator who enjoys helping others? We're looking for a Remote Call Center Agent to provide top-notch customer support by handling inbound and outbound calls. In this fully remote role, you'll assist customers with inquiries, resolve issues, and ensure a smooth and positive experience. If you have strong communication skills, love problem-solving, and thrive in a fast-paced environment, this is a fantastic opportunity to work from home while advancing your career.

What You'll Do:
- Answer incoming calls and assist customers with questions, orders, and concerns.
- Make outbound calls to follow up on customer inquiries or provide additional support.
- Resolve customer issues efficiently while maintaining a friendly and professional attitude.
- Accurately document interactions and update customer records in the system.
- Meet performance goals, including call resolution time and customer satisfaction.
- Stay informed about company policies, products, and promotions.

What We're Looking For:
✔ Required Qualifications:
- High school diploma or equivalent.
- At least 1 year of experience in customer service, call center support, or a similar role.
- Excellent verbal communication and active listening skills.
- Ability to multitask and thrive in a high-volume call environment.
- Proficiency with call center software and CRM systems (e.g., Salesforce, Zendesk, Five9).

✔ Preferred Qualifications:
- Experience in a remote call center or telemarketing environment.
- Bilingual abilities are a plus!
- Familiarity with handling escalated customer concerns and de-escalation techniques.

Compensation & Benefits:
Pay: $18 - $25 per hour (based on experience).
Benefits: Health, dental, vision, 401(k), and paid time off.
Work-Life Balance: 100% remote position with flexible hours.
Career Growth: Training, development programs, and performance-based bonuses.

Additional Information:
- Must be legally authorized to work in the U.S.
- Fully remote role - work from anywhere in the U.S.!
- Weekend and evening shifts may be available based on business needs.

If you're passionate about customer service and want to work in a supportive remote environment, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 18.00 25.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job, Work from home, Flexible hours, Weekend work,

Similar Jobs

The UPS Store #0647

Retail Store Manager Job at The UPS Store #0647

This position is for the retail location of The UPS Store - not the warehouse or corporate.The Retail Store Manager is responsible for the day-to-day operations of the retail location. He or she will open and close the store, manage productivity and ensure the store'... 

Capital One

Senior Manager, Cyber Technical SailPoint Job at Capital One

Senior Manager, Cyber Technical SailPoint Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of... 

Denver Mattress

Warehouse Associate / Delivery Driver / Delivery Helper Job at Denver Mattress

 ...Company. Ideal candidates will have high energy and the desire to work in a fast-paced customer service driven environment. Are you...  ...age of 18 years # Flexibility to work evenings, weekends, and holidays # Ability to handle heavy lifting (100 pounds or more)#... 

Class A Jobs 411

CDL-A Dedicated Dry Van Driver - Southeast Regional | Savannah GA Job at Class A Jobs 411

 ...CDL-A Dedicated Dry Van Driver Southeast Regional Home Weekly | $1,100$1,300+/Week | Southeast Regional Lanes We are hiring...  ...leave Monday and return Saturday Shift: Day & night driving Weekend Work: Yes Holiday Work: Required (except Christmas)... 

Home Health Care, Inc.

Field-Based Wound Care Nurse Practitoner Job at Home Health Care, Inc.

 ...Job Title: Field-Based Nurse Practitioner AGNP / CNP | Wound Care Certification Paid + Independent Role Company: Twin Cities Physicians Compensation: $105,000 to $120,000 annually Benefits: Full Benefits Package (for full-time status) Location:...