Call Center Agent - Remote | WFH Job at Get It - Finance, Houston, TX

L0NyYmp5VzV2NDl4YmRHYUdFMGg1NEVJSGc9PQ==
  • Get It - Finance
  • Houston, TX

Job Description

Job Overview:
Are you a great communicator who enjoys helping others? We're looking for a Remote Call Center Agent to provide top-notch customer support by handling inbound and outbound calls. In this fully remote role, you'll assist customers with inquiries, resolve issues, and ensure a smooth and positive experience. If you have strong communication skills, love problem-solving, and thrive in a fast-paced environment, this is a fantastic opportunity to work from home while advancing your career.

What You'll Do:
- Answer incoming calls and assist customers with questions, orders, and concerns.
- Make outbound calls to follow up on customer inquiries or provide additional support.
- Resolve customer issues efficiently while maintaining a friendly and professional attitude.
- Accurately document interactions and update customer records in the system.
- Meet performance goals, including call resolution time and customer satisfaction.
- Stay informed about company policies, products, and promotions.

What We're Looking For:
✔ Required Qualifications:
- High school diploma or equivalent.
- At least 1 year of experience in customer service, call center support, or a similar role.
- Excellent verbal communication and active listening skills.
- Ability to multitask and thrive in a high-volume call environment.
- Proficiency with call center software and CRM systems (e.g., Salesforce, Zendesk, Five9).

✔ Preferred Qualifications:
- Experience in a remote call center or telemarketing environment.
- Bilingual abilities are a plus!
- Familiarity with handling escalated customer concerns and de-escalation techniques.

Compensation & Benefits:
Pay: $18 - $25 per hour (based on experience).
Benefits: Health, dental, vision, 401(k), and paid time off.
Work-Life Balance: 100% remote position with flexible hours.
Career Growth: Training, development programs, and performance-based bonuses.

Additional Information:
- Must be legally authorized to work in the U.S.
- Fully remote role - work from anywhere in the U.S.!
- Weekend and evening shifts may be available based on business needs.

If you're passionate about customer service and want to work in a supportive remote environment, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 18.00 25.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job, Work from home, Flexible hours, Weekend work,

Similar Jobs

Weed Man Lawn Care

Door-to-Door Lead Generator Job at Weed Man Lawn Care

 ...succeed.Position OverviewWe are looking for energetic, customer-service-oriented individuals to join our successful team. As a lead generator, youll play a key role in our marketing efforts and serve as the first point of contact for potential customers.Working... 

Tap Growth ai

Lab Technician Job at Tap Growth ai

 ...We're Hiring: Lab Technician! We are looking for a motivated and detail-oriented Lab Technician to join our team in Tucson. The ideal candidate will have at least one year of experience in a laboratory setting, demonstrating proficiency in various lab techniques and... 

KLA Industries

Injection Molding Process Engineer Job at KLA Industries

 ...development of the site supervisors What we are looking for: Bachelors Degree in Mechanical or Plastics Engineering, or related field Solid understanding of injection mold tooling, gate/runner design, part ejection, secondary equipment such as thermolators,... 

Catholic Charities of Buffalo

Nutrition Assistant Job at Catholic Charities of Buffalo

 ...Vision, PTO, 403B, Paid Holidays Overview Catholic Charities of Buffalo has an exciting opportunity for a full-time Nutrition Assistant at our Niagara Falls, NY office within our Nutritional Health program. The individual will join a diverse group of... 

Tutor Me Education

Spanish Tutor Job at Tutor Me Education

 ...Tutor Me Education is reshaping how students learn. We are looking for teachers and tutors with virtual tutoring experience to provide...  ...Requirements Job requirements: Previous tutoring/teaching Spanish experience highly preferred Previous experience with...