Call Center Agent - Remote | WFH Job at Get It - Finance, Houston, TX

L0NyYmp5VzV2NDl4YmRHYUdFMGg1NEVJSGc9PQ==
  • Get It - Finance
  • Houston, TX

Job Description

Job Overview:
Are you a great communicator who enjoys helping others? We're looking for a Remote Call Center Agent to provide top-notch customer support by handling inbound and outbound calls. In this fully remote role, you'll assist customers with inquiries, resolve issues, and ensure a smooth and positive experience. If you have strong communication skills, love problem-solving, and thrive in a fast-paced environment, this is a fantastic opportunity to work from home while advancing your career.

What You'll Do:
- Answer incoming calls and assist customers with questions, orders, and concerns.
- Make outbound calls to follow up on customer inquiries or provide additional support.
- Resolve customer issues efficiently while maintaining a friendly and professional attitude.
- Accurately document interactions and update customer records in the system.
- Meet performance goals, including call resolution time and customer satisfaction.
- Stay informed about company policies, products, and promotions.

What We're Looking For:
✔ Required Qualifications:
- High school diploma or equivalent.
- At least 1 year of experience in customer service, call center support, or a similar role.
- Excellent verbal communication and active listening skills.
- Ability to multitask and thrive in a high-volume call environment.
- Proficiency with call center software and CRM systems (e.g., Salesforce, Zendesk, Five9).

✔ Preferred Qualifications:
- Experience in a remote call center or telemarketing environment.
- Bilingual abilities are a plus!
- Familiarity with handling escalated customer concerns and de-escalation techniques.

Compensation & Benefits:
Pay: $18 - $25 per hour (based on experience).
Benefits: Health, dental, vision, 401(k), and paid time off.
Work-Life Balance: 100% remote position with flexible hours.
Career Growth: Training, development programs, and performance-based bonuses.

Additional Information:
- Must be legally authorized to work in the U.S.
- Fully remote role - work from anywhere in the U.S.!
- Weekend and evening shifts may be available based on business needs.

If you're passionate about customer service and want to work in a supportive remote environment, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 18.00 25.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job, Work from home, Flexible hours, Weekend work,

Similar Jobs

HR Associates

Plastic Injection Mold Operator Job at HR Associates

 ...manufacturing career here!A Tipp City Manufacturer needs 2nd shift, Injection Mold Machine Operator jobs @ $16 per hour. This position is...  ...Basic Computer Skills~Technical / Mechanical Background in Plastics Industry Preferred~Die-setting Experience for Injection... 

Massage Envy

Licensed Massage Therapist Job at Massage Envy

 ...Massage Envy - Urgent Opportunity for a Talented Licensed Massage Therapist Are you looking for a dynamic work environment where you can truly make a difference in people's lives? Do you thrive in a setting that encourages holistic health and personal well-being? If... 

Ministorage

Web Design Intern / Web Designer Job at Ministorage

About us: Ministorage is a start-up company in the self storage business, based in Shanghai. We are looking for a strongly motivated web design intern to contribute to the development of our web site.

The Benson Hotel & Faculty Club

Laundry Attendant Job at The Benson Hotel & Faculty Club

 ...difference every day.At Olympia Hospitality and the Benson Hotel and Faculty Club, we create a fun, supportive environment...  ...team. Apply today and build a career that inspires you!The Laundry Attendant is responsible for washing, ironing, folding, and distributing... 

Surface Experts

Franchise Business Coach Job at Surface Experts

 ...our people and want them to love where they work and who they work with. As our system grows, were looking for a business-minded Franchise Business Coach based on the East Coast to work directly with franchise owners, challenge their thinking, and drive meaningful business...