Call Center Customer Service Work From Home Job at Steven Lacey Concept Solutions, Dallas, TX

L2k3WWhpTzJ2b2h5WnRhUkdFc2o0NHdLR3c9PQ==
  • Steven Lacey Concept Solutions
  • Dallas, TX

Job Description

CALL CENTER / CUSTOMER SERVICE (WORK FROM HOME)

Remote Position - Immediate Start Available

Position Overview

Work From Home Call Center Customer Service Representative needed to handle high-volume customer calls. Provide exceptional service while working remotely with full training and support.

Key Responsibilities

  • Handle inbound customer service calls professionally
  • Resolve customer inquiries and complaints efficiently
  • Process orders, payments, and account changes
  • Provide product information and technical support
  • Meet call handling time and quality metrics
  • Document customer interactions accurately
  • Follow call center scripts and procedures

Requirements

  • High school diploma or equivalent
  • Previous call center or customer service experience preferred
  • Excellent verbal communication skills
  • Strong listening and problem-solving abilities
  • Ability to work in fast-paced environment
  • Reliable internet and dedicated quiet workspace
  • Professional phone presence

Technical Requirements

  • Computer with Windows 10/Mac OS
  • High-speed internet (minimum 25 Mbps)
  • USB headset with noise cancellation
  • Landline phone connection preferred
  • Backup internet connection recommended

Compensation & Benefits

  • $16-20/hour based on experience
  • Weekly pay available
  • Performance bonuses and incentives
  • Health insurance after 90 days
  • Paid time off accrual
  • Employee assistance programs

Schedule Options

  • Full-time: 40 hours/week
  • Part-time: 30+ hours available
  • Various shifts: 6 AM - 10 PM
  • Weekend availability required
  • Shift differential for evenings/weekends

Training & Support

  • Comprehensive paid training program
  • Ongoing coaching and development
  • Remote team support and supervision
  • Career advancement opportunities

Job Tags

Weekly pay, Full time, Work at office, Immediate start, Remote work, Shift work, Weekend work, Afternoon shift,

Similar Jobs

Raphael and Associates

Accounting Clerk/ Bookkeeper Job at Raphael and Associates

Accounting Clerk Company Overview: Raphael & Associates is a third-party claims administrator and independent claims adjusting company internationally recognized for exceptional service. We understand the importance of adapting to the demands of a dynamic market ...

Bestica

Registered Nurse - NICU Job at Bestica

NICU RN Shift: 3x12 nights, 7p-730a Weekend REQ: 4 weekend shifts per 4 week period, holiday rotation Floating REQ: yes, will float within...  ...are monitored beds. Under general supervision, the Registered Nurse II provides individualized, goal-directed patient care to... 

Giles Nissan Lafayette

Entry Level Auto Express Technician Job at Giles Nissan Lafayette

Entry Level Auto Express TechnicianJoin Giles Automotive Group - Build Your Career in Automotive ServiceThe OpportunityWe are...  ...Development: Clear path to become a full-line certified Technician with paid schooling and training. Experienced technicians at Giles earn $4... 

Konviere Corporation

Live Chat Operator Job at Konviere Corporation

A Chat Operator will play a crucial role in providing exceptional customer support and assistance through chat-based interactions. Your excellent communication skills, problem-solving abilities, and commitment to delivering outstanding service will be key in ensuring a... 

Integrity Exterior Solutions

Bookkeeper - QuickBooks Online Job at Integrity Exterior Solutions

 ...Looking for a Part time Bookkeeper: To reconcile past QuickBooks online, ongoing reconciling and entering bills to be paid. Work would be done preferably in our office but some work could be done from home. Would like a local person with at least 1 year of...