Charity Customer Service Representative Job at MC Inc., Shelbyville, KY

L0MzZmhTTzh0STl3WWRHUkZrNGw0bzBJRnc9PQ==
  • MC Inc.
  • Shelbyville, KY

Job Description

Are you passionate about making a positive impact in your community? Do you have a talent for helping others and a strong commitment to exceptional service? We are looking for a compassionate individual to join our team as a Charity Customer Service Representative.

In this role, you will serve as the first point of contact for individuals seeking support, guidance, and information about our services.The Charity Customer Service Representative will play a critical part in helping our organization connect with those in need, providing them with the resources and assistance they require while delivering outstanding customer service with empathy and professionalism.

Charity Customer Service Representative Responsibilities:

  • Provide friendly and efficient customer service to clients during in-person interactions.
  • Address inquiries, resolve concerns, and offer information about available services and resources.
  • Maintain accurate records of client interactions and follow-up to ensure satisfaction and timely service delivery.
  • Collaborate with internal teams to ensure seamless coordination of services and a smooth client experience.
  • Assist in outreach efforts and help raise awareness about our programs and services within the community.
  • Promote a positive and supportive atmosphere by engaging with clients in a respectful and empathetic manner.
  • Handle sensitive information with discretion and uphold strict confidentiality standards.
  • Contribute to team goals and collaborate on continuous improvement of service delivery.

Charity Customer Service Representative Qualifications:

  • Previous experience in customer service, nonprofit, or charity setting.
  • Strong communication skills, both verbal and written, with the ability to engage with individuals from diverse backgrounds.
  • Ability to multitask and handle a high volume of inquiries in a fast-paced environment.
  • Team player with the ability to work effectively in a collaborative environment.
  • A commitment to helping others
  • Bilingual skills are a plus.

 

Job Tags

Full time,

Similar Jobs

ClearlyAgile

Agile DevOps Coach Job at ClearlyAgile

 ...We are hiring an experienced DevOps Coach to help us support existing and new customers. If you're dedicated, ambitious and have a passion...  ...ABOUT THE COMPANY ClearlyAgile is one of the fastest growing Agile companies in the Tampa Bay area. We foster career growth and are... 

PRACTICE

ELA Regents Spanish-Speaking Tutor Job at PRACTICE

 ...-driven team and become a Bilingual Education Champion ! Here's Why You'll Love This Role: About the Job: Bilingual Spanish-speaking tutors will provide ELA Regents support to high school students. Tutors will work on Tuesdays and Thursdays 4 hours a day (8:30 am... 

The State of Florida

OPS COMPUTER OPERATOR II Job at The State of Florida

OPS COMPUTER OPERATOR II Location Tallahassee, FL : Requisition No: 817518 Agency: Agriculture and Consumer Services Working Title: OPS COMPUTER OPERATOR II - 42902266 Pay Plan: Temp Position Number: 42902266 Salary: $18.00 Hourly Posting Closing Date: 11/... 

Aflac, Incorporated

Sr Group Representative Job at Aflac, Incorporated

Salary: $80,000 Job Posting End Date: January 9, 2025 Weve Got You Under Our Wing We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all The Aflac Way...

McElroy Truck Lines

Class A CDL - Flatbed Driver Job at McElroy Truck Lines

 ...100% pre-loaded and pre-tarped.- Home Daily- Full 48 hour weekend (Saturday & Sunday)- .55-.59 cpm on all empty moves- 150-mile...  ..., drug test and agility test - Have a professional appearance - Be highly motivated - Have a valid Class A-CDL...