Charity Customer Service Representative Job at MC Inc., Shelbyville, KY

L0MzZmhTTzh0STl3WWRHUkZrNGw0bzBJRnc9PQ==
  • MC Inc.
  • Shelbyville, KY

Job Description

Are you passionate about making a positive impact in your community? Do you have a talent for helping others and a strong commitment to exceptional service? We are looking for a compassionate individual to join our team as a Charity Customer Service Representative.

In this role, you will serve as the first point of contact for individuals seeking support, guidance, and information about our services.The Charity Customer Service Representative will play a critical part in helping our organization connect with those in need, providing them with the resources and assistance they require while delivering outstanding customer service with empathy and professionalism.

Charity Customer Service Representative Responsibilities:

  • Provide friendly and efficient customer service to clients during in-person interactions.
  • Address inquiries, resolve concerns, and offer information about available services and resources.
  • Maintain accurate records of client interactions and follow-up to ensure satisfaction and timely service delivery.
  • Collaborate with internal teams to ensure seamless coordination of services and a smooth client experience.
  • Assist in outreach efforts and help raise awareness about our programs and services within the community.
  • Promote a positive and supportive atmosphere by engaging with clients in a respectful and empathetic manner.
  • Handle sensitive information with discretion and uphold strict confidentiality standards.
  • Contribute to team goals and collaborate on continuous improvement of service delivery.

Charity Customer Service Representative Qualifications:

  • Previous experience in customer service, nonprofit, or charity setting.
  • Strong communication skills, both verbal and written, with the ability to engage with individuals from diverse backgrounds.
  • Ability to multitask and handle a high volume of inquiries in a fast-paced environment.
  • Team player with the ability to work effectively in a collaborative environment.
  • A commitment to helping others
  • Bilingual skills are a plus.

 

Job Tags

Full time,

Similar Jobs

ABB

Field Service Engineer, Propulsion Job at ABB

 ...). More about us: The Marine & Ports Division serves the shipping and ports industries through its extensive portfolio of integrated...  ...and maintenance costs, while improving crew, passenger and cargo safety as well as overall productivity of their operations. Further... 

Kimball and Sons Cabinet Maker

Custom Cabinet Maker Job at Kimball and Sons Cabinet Maker

 ...Kimball and Sons Cabinet Maker is looking to hire a Custom cabinet maker - Full Time. Must have at least 10 years wood working experience, be able to craft cabinets and work independently. Hourly wage based on experience. Qualified applicants only ~ Sarasota, FL... 

JPS Tech Solutions LLC

UX/UI Designer Job at JPS Tech Solutions LLC

 ...Job Title: UX/UI Designer Location: Indianapolis, IN 46204 Employment Type: Contract (with possibility of extension) About the Role: We are seeking an experienced UX/UI Designer with 12+ years of experience to join our team on a contract basis. In this role... 

Brigit

Senior CRM Marketing Manager Job at Brigit

 ...innovative and exciting work, but dont just take our word for it, our work is being recognized by others: The Role: As the Senior CRM Marketing Manager, you will contribute to day-to-day operations for major Brigit CRM channels (Email, SMS, in-app and push) including... 

Drive Time Transports

EXP CDL-A DRIVER, dedicated DOLLAR account, home weekly, $1.37CPM Job at Drive Time Transports

 ...CDL-A DRIVER NEEDED FOR A DEDICATED HOME WEEKLY DOLLAR ACCOUNT! MINIMUM 6 MONTHS RECENT TRACTOR TRAILER EXPERIENCE! MANUAL UNLOAD TYPICAL WEEK HAS RESET ON THE WEEKEND! 34 hours guaranteed, can be up to 48 hours weekly ***Driver will typically start their...