Charity Customer Service Representative Job at MC Inc., Shelbyville, KY

L0MzZmhTTzh0STl3WWRHUkZrNGw0bzBJRnc9PQ==
  • MC Inc.
  • Shelbyville, KY

Job Description

Are you passionate about making a positive impact in your community? Do you have a talent for helping others and a strong commitment to exceptional service? We are looking for a compassionate individual to join our team as a Charity Customer Service Representative.

In this role, you will serve as the first point of contact for individuals seeking support, guidance, and information about our services.The Charity Customer Service Representative will play a critical part in helping our organization connect with those in need, providing them with the resources and assistance they require while delivering outstanding customer service with empathy and professionalism.

Charity Customer Service Representative Responsibilities:

  • Provide friendly and efficient customer service to clients during in-person interactions.
  • Address inquiries, resolve concerns, and offer information about available services and resources.
  • Maintain accurate records of client interactions and follow-up to ensure satisfaction and timely service delivery.
  • Collaborate with internal teams to ensure seamless coordination of services and a smooth client experience.
  • Assist in outreach efforts and help raise awareness about our programs and services within the community.
  • Promote a positive and supportive atmosphere by engaging with clients in a respectful and empathetic manner.
  • Handle sensitive information with discretion and uphold strict confidentiality standards.
  • Contribute to team goals and collaborate on continuous improvement of service delivery.

Charity Customer Service Representative Qualifications:

  • Previous experience in customer service, nonprofit, or charity setting.
  • Strong communication skills, both verbal and written, with the ability to engage with individuals from diverse backgrounds.
  • Ability to multitask and handle a high volume of inquiries in a fast-paced environment.
  • Team player with the ability to work effectively in a collaborative environment.
  • A commitment to helping others
  • Bilingual skills are a plus.

 

Job Tags

Full time,

Similar Jobs

Kwak Brothers Painting, Inc

Painter, Painters, House Painters, Western Suburbs. Job at Kwak Brothers Painting, Inc

 ...an established(45 years) interior and exterior full service painting company working mostly in the western suburbs of Chicago. We...  ...774-1675- Job Type: Full-time. This is a W2 position. No Subcontractors Salary: $18.00 to $27.00 /hour Required language: English... 

Morgan Stephens

Case Manager - Medicaid Waiver Referral Outreach Manager Job at Morgan Stephens

 ...Case Manager Medicaid Waiver Referral Outreach Manager - Full Remote Position Title: Case Manager Medicaid Waiver Referral Outreach...  ...development with Sunflower Health Plan, UnitedHealthcare Community Plan, and Healthy Blue. This role is ideal for candidates with... 

Woongjin, Inc

RPA Developer Job at Woongjin, Inc

 ...Benefits ~ Medical Insurance ~ Vision Insurance ~ Dental Insurance ~401(k)~ Paid Sick hours Job Description The RPA Developer will work with other engineers, business users and participate in designing, developing, and managing RPA(UI Path) business... 

Amphenol Corporation

Summer 2026 Internship - Penn State Job at Amphenol Corporation

We are hiring Full-Time, Rotationaland Internship positions in the following fields: Quality Design Manufacturing RF Engineering Program Management Accounting Finance Marketing Customer Service and other areas

Beths Beautiful Destinations

Online Travel Specialist - Work From Home Job at Beths Beautiful Destinations

 ...This is a remote position. Online Travel Specialist Work From Home Do you enjoy travel and helping others plan memorable experiences? Were looking for motivated individuals to join our team as Online Travel Specialists. This remote role offers flexibility,...