Customer Success Specialist - Work From Home Job at Steven Lacey Concept Solutions, Los Angeles, CA

K0NMVWppVzV0STUxWk5tWkVFNGc0WW9KR0E9PQ==
  • Steven Lacey Concept Solutions
  • Los Angeles, CA

Job Description

Remote Position - Start Immediately

Position Overview

Virtual Customer Care Specialist needed to provide exceptional customer support via phone, email, and chat. Join our remote team serving customers nationwide.

Key Responsibilities

  • Handle customer inquiries and resolve issues promptly
  • Process orders, returns, and account changes
  • Document customer interactions in CRM system
  • Escalate complex issues to appropriate departments
  • Meet quality and productivity targets

Requirements

  • High school diploma or equivalent
  • 1+ years customer service experience
  • Excellent communication and problem-solving skills
  • Proficiency with computers and multi-tasking
  • Quiet home office with reliable internet
  • Flexible schedule including evenings/weekends

Technical Requirements

  • Windows 10 or newer / Mac OS
  • High-speed internet (25+ Mbps)
  • USB headset for calls
  • Dedicated workspace

Compensation

  • $30-40/hour based on experience
  • Weekly pay available
  • Health benefits after 90 days
  • Paid training provided
  • Performance bonuses

Schedule Options

  • Full-time: 40 hours/week
  • Part-time: 25-30 hours/week
  • Shifts: 7 AM - 11 PM (various shifts available)
  • Salary: $30-$40 Hour

Job Tags

Weekly pay, Full time, Immediate start, Remote work, Home office, Flexible hours, Shift work, Afternoon shift,

Similar Jobs

Argon Medical Devices Inc

Clinical Affairs Manager Job at Argon Medical Devices Inc

Company Overview:: Argon Medical is a global manufacturer of specialty medical products, headquartered in Plano, Texas. Argon offers...  ...LEVERAGING SEARCH FIRMS Position Overview:: The Clinical Affairs Manager (CAM) is a member of the cross functional team responsible... 

Hilton Grand Vacations

Manager Housekeeping Job at Hilton Grand Vacations

Offering a new hire sign on bonus of $1,000 for this positionWe are currently looking for a Housekeeping Manager who is passionate about building lasting vacation memories for guests visiting our resort! Why do Team Members Like Working for us: Day One benefits ...

Brentwood Park Townhomes and Apartments

Assistant Property Manager Job at Brentwood Park Townhomes and Apartments

 ...Summary The Assistant Property Manager plays an integral role in the success of our team, our community and creating a place our residents are proud to call home. You will be responsible for providing unparalleled service to our residents by assisting in the coordination... 

IEHP

Junior Graphic Designer Job at IEHP

 ...us in healing and inspiring the human spirit and to pivot from a job opportunity to an authentic experience! The Junior Graphic Designer will report to the Director, Brand Design & Experience. The Junior Graphic Designer will help identify brand appropriate,... 

Sound Choice Mental Health

Psychiatric Nurse Practitioner (Pmhnp) Job at Sound Choice Mental Health

This is an in-person office position in Lacey, WA, US.As a Psychiatric Mental Health Nurse Practitioner, you will provide comprehensive psychiatric evaluations, medication management, psychotherapy, and collaborative treatment planning for patients experiencing mental...