Solar consultant Job at SGS Consulting, Illinois

K3k3Y2h5QzJ2SXh4WXRDYUZVMGo0b2dDR3c9PQ==
  • SGS Consulting
  • Illinois

Job Description

Job Responsibilities:

  • Helps customers manage their green power journey, which is typically related to solar energy, battery storage, and electric vehicles.
  • Requests come in from many sources including the phone lines, email, social media, website, through municipal leaders and through regulators.
  • The customers are on a green power journey, and we are trying to help the customer wherever they are in that journey, without necessarily having a script for everything that could come up. The contractor educates customers about green power options and corresponding programs/services.
  • Supports and manages the net metering application and enrollment process as it aligns with the legislative requirements. This includes corresponding and interacting with internal and external groups and customers to ensure customer accounts are appropriately assigned to net metering, and that required forms and agreements are completed and returned by the customer

Skills:

  • Customer Service: ability to understand customer perspectives and desire to resolve issues through outstanding, personalized, and empathetic customer service. Demonstrated customer service experience or call center experience will be a consideration.
  • Clean Energy Knowledge or Experience: including knowledge of solar, interconnections, Net Metering, electric vehicles, renewables, battery storage, electric service. Familiarity with these technologies, processes, and regulations including understanding of Illinois and federal clean energy programs and incentives.
  • Excellent Communication Skills (verbal, written, listening): ability to provide effective customer education and communication. Ability to explain technical and complex topics, customized for individual customer understanding. Position includes significant interface with customers via phone, email, and face-to-face.
  • The group uses Microsoft Office tools including Teams, Outlook, Excel, Word, PowerPoint, One Note, Office 365, One Drive, Windows 11. Candidate should be comfortable using all of these without additional training.

Education/Experience:

  • College graduates preferred. If a candidate has relevant certifications, please highlight them in the resume.

Job Tags

For contractors, Work at office,

Similar Jobs

Senator Inn

Laundry Attendant Job at Senator Inn

 ...an exciting opportunity to join a dynamic team at Lafayette Hotels? If you answered yes, we want to hear from you! Lafayette Hotels...  ...and New Hampshire, is seeking an active, self-motivated Laundry Attendant to join our team. With properties in stunning locations such... 

Lan-bridge Group

Localization Content Specialist Job at Lan-bridge Group

Qualifications Bachelors degree or above in Communication, Localization, Linguistics, or related fields. 3+ years of UX writing or content design experience, ideally within e-commerce. Native JP/KR/VT/TH/ID speaker with professional proficiency in English; ability...

Cirrus

Sales Support Pilot Job at Cirrus

 ...Cirrus Aircrafts Mission is to deliver an aviation experience that is the pinnacle of innovation, quality, and safety to our customers...  ...family members the unique opportunity to obtain their private pilots license in the comfort of a Cirrus or rent a Cirrus for an impromptu... 

Cardinal Health

Pharmacy Services - Delivery Driver Job at Cardinal Health

 ...What Pharmacy Services & Delivery contributes to Cardinal Health Responsible for the prompt...  ..., preferred Must hold a valid driver's license and have a good driving record...  ...experience a plus Ability to manage weight up to 75 pounds May require vendor credentialing... 

The Rescue Mission of Roanoke

Administrative Assistant (Clinic) Job at The Rescue Mission of Roanoke

 ...opportunity to spread love, compassion, and smiles as you provide administrative support? At the G. W. Fralin Free Clinic, a ministry of the...  ...a volunteer Medical Director and numerous other volunteer healthcare providers. The clinic team provides the care and services an...