Job Description

About Lucidya

Lucidya is a leading SaaS company empowering organizations in the MENA region to deliver exceptional customer experiences through AI-powered customer intelligence. We serve some of the region’s biggest brands, helping them understand their audiences, improve engagement, and make data-driven decisions at scale.

Why We’re Hiring

As Lucidya continues to grow and expand its product suite, we’re looking for a Senior Product Designer to lead strategic design initiatives, drive product quality across squads, and mentor the next generation of design talent. This is a remote role for a bilingual (Arabic and English) professional passionate about designing impactful, user-centered digital experiences.

Requirements

What You’ll Do

• Lead end-to-end product design initiatives across 1–2 squads.
• Mentor and manage junior and mid-level designers, providing regular feedback and support.
• Maintain and evolve Lucidya’s design system for scalability and consistency.
• Collaborate closely with Product, Engineering, Customer Success, Sales, and Leadership teams.
• Review design work and squad-level KPIs to ensure quality and alignment.
• Conduct usability testing and leverage data to improve product experiences.
• Tackle complex UX problems in a fast-paced, multi-product environment.

What Success Looks Like

• High usability testing success rates and improved design consistency across products.
• Reduced iterations before design approval.
• Strong accessibility compliance across your squad’s work.
• Junior designers under your guidance grow in their craft and confidence.
• Clear impact on delivering key product roadmap items within your first 90–120 days.

What We’re Looking For

• 6+ years of experience in product design, ideally within structured companies or creative agencies.
• Fluent in Arabic and English (written and spoken) – a must-have.
• Proven experience leading or mentoring designers.
• Strong background in front-end implementation and working with large design systems.
• Advanced proficiency in Figma, Jira, and Trello.
• Strong communication, collaboration, and problem-solving skills.
• A hands-on designer who enjoys rolling up their sleeves and delivering polished work.

Nice to Have

• Experience designing for AI or SaaS products.
• Familiarity with accessibility standards and design performance metrics.
• Background working in fast-paced, cross-functional teams.

Why Join Lucidya?

• Work with a mission-driven, collaborative team shaping the future of AI-powered customer experiences in the MENA region.
• Fully remote flexibility with an opportunity to work closely with diverse teams across the business.
• A chance to take on both leadership and hands-on design challenges.
• Grow your career in a product-centric environment that values quality, speed, and impact.

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